Business Details
44 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Bicester
Established in 1982, we are a family-run business dedicated to delivering exceptional heating and plumbing solutions across Bicester and surrounding areas. Our team of Gas Safe and Oftec registered engineers, supported by MCS accreditation, brings decades of combined experience to every project, from routine boiler servicing to large-scale renewable energy installations. We pride ourselves on combining technical expertise with a personal touch, ensuring every client receives tailored advice and reliable service.With 36 employees and 28 service vehicles, we maintain a strong local presence while serving domestic and commercial clients across Oxfordshire and three neighbouring counties. Our commitment to quality is reflected in our accreditations, customer testimonials, and the trust we've built over four decades in the industry.
Services
Boiler Servicing
Emergency Repairs
Power Flushing
Renewable Installations
Oil Tank Services
Details
- Year established: 1982
Highlights and features
- 40 years of combined experience in domestic and commercial plumbing
- Gas Safe and Oftec registered engineers for guaranteed safety standards
- 24/7 emergency call-out service for urgent plumbing issues
- MCS accredited specialists in renewable heating solutions
- Family-run business with 28 service vehicles across Oxfordshire
Associations and certifications
- Gas Safe
- Oftec
- MCS
What people say
Exceptional attention to detail
Quick efficient service
Absolute credit to the company
Thorough and professional
Exemplary work quality
Services
Boiler Servicing
Annual boiler servicing ensures safe, efficient operation while reducing energy costs. Our Gas Safe engineers perform comprehensive checks on gas pressure, burner efficiency, and safety controls. Regular maintenance prevents breakdowns and extends equipment lifespan, with reminder letters sent to schedule appointments.
Emergency Repairs
24/7 emergency response for urgent issues like burst pipes and heating failures. Our rapid-response team carries common replacement parts to resolve problems quickly. Emergency service operates evenings, weekends, and bank holidays for domestic and commercial clients.
Power Flushing
High-velocity power flushing removes sludge buildup from central heating systems. This process improves efficiency, prevents breakdowns, and extends system lifespan. Engineers use chemical treatments and inhibitor additives to maintain clean pipework and radiators during the full-day procedure.
Renewable Installations
MCS-certified installations for air source and ground source heat pumps. We handle complete renewable heating projects from initial assessment to system commissioning. Our experts guide clients through government grant applications and ensure optimal system performance for reduced carbon footprints.
Oil Tank Services
Professional oil tank installation, maintenance, and replacement services. Our Oftec-registered team ensures compliance with safety regulations and environmental standards. We supply and service bunded tanks for domestic and commercial properties with regular inspections to prevent leaks.
People
Michael Carder
Managing Director
Third-generation leader of the family business, overseeing daily operations since 2020. Brings extensive industry knowledge from working across all departments, ensuring continued commitment to quality and customer satisfaction.
Alan Carder
Director
Co-founder with over 40 years in the plumbing industry. Continues active involvement in business operations, maintaining the high standards established when founding the company in 1982.
Graham Carder
Servicing Manager
Responsible for coordinating annual boiler and heating system maintenance programs. Manages team of engineers to ensure timely, high-quality servicing across domestic and commercial accounts.
Stuart Carder
Estimator
Handles project cost assessments and quotation preparation. Uses technical expertise to provide accurate pricing for plumbing and heating installations while maintaining competitive rates.
Paul George
Office Manager
Manages administrative operations and financial processes. Ensures smooth coordination between field engineers and client communications while maintaining company accounting standards.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency call-outs for urgent issues like burst pipes, operating evenings and weekends.
How much can I save with a heat pump?
Savings vary by property, but heat pumps typically reduce energy bills by 30-50% compared to traditional heating systems.
Are your engineers qualified?
All engineers are Gas Safe, Oftec registered, and MCS accredited with regular training updates.
How often should I service my boiler?
We recommend annual boiler servicing to maintain efficiency and safety, with reminder letters sent automatically.
Do you work on commercial properties?
Yes, we handle both domestic and commercial projects ranging from small repairs to large-scale installations.
