Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Dorset
Established in 1974, R J Biggs & Sons is a family-run plumbing and heating business serving Dorset for over 40 years. Our Gas Safe registered engineers specialise in boiler installations, central heating systems, and plumbing repairs, combining technical expertise with a commitment to customer satisfaction. As Worcester Accredited Installers and members of the Chartered Institute of Plumbing and Heating Engineering, we maintain rigorous standards of workmanship.Our team of experienced professionals, including founder Roland and his sons Paul and Richard, prioritises prompt, reliable service within a 25-mile radius of Poole. Customer testimonials highlight our punctuality, professionalism, and ability to resolve urgent issues efficiently. We offer free surveys, competitive pricing, and extended guarantees on Worcester Bosch boilers, ensuring long-term client trust and repeat business.
Services
Boiler Installation
Plumbing Repairs
Central Heating
Gas Safety Checks
Landlord Certificates
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in domestic and commercial plumbing.
- Our engineers are Gas Safe registered with Worcester Bosch accreditation.
- We provide a local 25-mile radius service with fast call-out times.
- Our team includes Chartered Institute of Plumbing award-winning professionals.
- We offer extended manufacturer guarantees on boiler installations.
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installer
- Chartered Institute of Plumbing and Heating Engineering (CIPHE)
- Check-a-Trade
What people say
Brilliant service
Very reliable
Punctual, polite
Highly recommend
Professional engineers
Services
Boiler Installation
We supply and install energy-efficient condensing boilers from leading brands like Worcester Bosch and Vaillant. Our Gas Safe engineers conduct free home surveys to recommend optimal solutions, offering 3-10 year guarantees. The process includes professional installation, system testing, and client demonstrations for safe operation.
Plumbing Repairs
Our 24/7 emergency service addresses burst pipes, leaks, and urgent plumbing failures. With over four decades of experience, we provide rapid repairs using quality materials to restore functionality and prevent property damage, available across Dorset.
Central Heating
We design and install complete central heating systems tailored to property requirements. Services include radiator replacements, system upgrades, and efficiency optimisation, ensuring reliable winter performance with annual servicing options to maintain peak operation.
Gas Safety Checks
Our Gas Safe registered engineers perform annual safety inspections to identify hazards in gas appliances. This includes checking boiler pressure, ventilation, and combustion efficiency to ensure compliance with safety regulations for residential and commercial properties.
Landlord Certificates
We provide Landlord Gas Safety Records (CP12) for rental properties, ensuring legal compliance. Our engineers inspect all gas appliances and issue certified documentation valid for 12 months, with digital copies available for record-keeping.
People
Roland Biggs
Founder
Established the business in 1974 after W.H Adams apprenticeship. CIPHE member, Dorset's Favourite Plumber award winner, and former Wessex division secretary with 50+ years industry experience.
Paul Biggs
Director
Qualified engineer since 2000, managing daily operations. Specialises in Worcester boiler installations and emergency repairs, known for prompt Saturday service during critical plumbing incidents.
Richard Biggs
Director
Qualified engineer since 2004, handling technical service for Biasi UK boilers. Manages customer relations and ensures compliance with Gas Safe standards across all installations.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers hold current Gas Safe registration with official ID cards available upon request.
Do you offer boiler guarantees?
We provide 3-year installation guarantees, with selected Worcester Bosch models offering extended 10-year manufacturer warranties.
Can you service all boiler brands?
Our engineers service all domestic gas boiler makes, including Biasi UK, Vaillant, and Worcester Bosch models.
What areas do you cover?
We operate across Dorset including Poole, Bournemouth, Christchurch, Wimborne, Ringwood, and surrounding areas within a 25-mile radius.
How quickly can you respond to emergencies?
Our emergency team typically responds within 2-4 hours for urgent plumbing or heating failures, including weekends.
Do you provide free quotations?
Yes, we offer free, no-obligation surveys and written quotations for all installation and repair work.
Videos
