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Business Details
Professional Removals & Storage Services in Telford
I established Jays Removals & Storage Ltd after gaining extensive experience in the removals industry, working my way up from porter to supervisor at one of the UK's largest removals companies. My family and I prioritise delivering a high-quality, personal service, supported by staff who have completed rigorous training and hold relevant certifications. We specialise in navigating challenging access scenarios, including narrow roads and top-floor flats, using our fleet of luton vans. Our services span domestic and commercial removals, office moves, piano transportation, and comprehensive packing solutions.

We offer nationwide coverage while maintaining a strong local presence in Telford, Shropshire, and surrounding areas. Our commitment to protecting clients' property during moves includes floor coverings, padded van compartments, and wardrobe-to-box clothing transfers. Customer satisfaction is central to our operations, reflected in our repeat business and positive client testimonials. We operate seven days a week and provide free quotes to ensure transparency and accessibility for all clients.
Services
Nationwide Removals Domestic Removals Commercial Removals Storage Services Packing Service Office Moves Piano Moving Porter Hire Wardrobe Packing Floor Protection
Highlights and features
  • We offer seven days a week service for urgent moves
  • Our staff hold industry-recognised training certifications
  • We specialise in challenging access properties using luton vans
  • We provide free protective measures during transportation
  • We are members of the Removals and Storage Association
Associations and certifications
  • Removals and Storage Association
  • Approved Movers
What people say
Superb job Fast friendly service Fantastic service Trustworthy team Stress-free move
Services
Nationwide Removals
We provide comprehensive nationwide removal services for residential and commercial clients. Our trained team handles all aspects of long-distance moves, including packing fragile items, securing large furniture, and coordinating logistics. With our fleet of luton vans and protective equipment, we ensure safe transportation across the UK while maintaining competitive pricing for extended journeys.
Domestic Removals
Specialising in residential relocations, we offer tailored solutions for house moves of all sizes. From single-bedroom apartments to large family homes, our staff use wardrobe boxes, padded covers, and floor protection systems to safeguard belongings. We provide free quotes and flexible scheduling, including weekend appointments, to accommodate homeowners' specific moving timelines.
Commercial Removals
Our commercial removals service caters to businesses requiring efficient office relocations. We handle IT equipment, filing systems, and large furniture with minimal disruption to operations. The team offers after-hours work options and provides protective materials for sensitive equipment. Repeat clients confirm our ability to complete complex office moves within tight deadlines while maintaining inventory accuracy.
Storage Services
We offer short and long-term storage solutions with climate-controlled facilities. Our security measures include 24/7 surveillance and restricted access protocols. Clients can store items in original packaging or utilise our pallet racking system for better organisation. The service includes free protective covers for mattresses and furniture during storage periods.
Piano Moving
Our trained technicians handle piano transportation using specialist equipment and techniques. We assess access routes beforehand and employ padded straps and custom cradles to protect instruments. The service includes disassembly/reassembly of modular pianos and climate-controlled transportation to prevent tuning issues. This niche service demonstrates our capability for handling delicate, high-value items.
People
James Hands
Owner
With over 15 years' experience in the removals industry, James progressed from porter to supervisor at a major UK removals company before founding Jays Removals & Storage. He oversees daily operations and ensures all staff complete mandatory training programs to maintain high service standards.
Questions
What areas do you cover for removal services?
We operate from Telford and serve the whole of Shropshire, including Shrewsbury and Cannock, with nationwide coverage for long-distance moves.
Do you offer packing materials for self-pack moves?
Yes, we sell a complete range of packing materials including boxes, bubble wrap, and protective covers for furniture and fragile items.
Can you move large or awkward items?
Our team handles pianos, office equipment, and oversized furniture using specialist equipment and customised protective solutions.
Are your staff trained and insured?
All our removals staff complete mandatory training courses and hold relevant certifications, with full insurance coverage for all transported items.
Do you provide free quotes?
Yes, we offer free, no-obligation quotes for all removal and storage services with no hidden fees in our pricing.
Can you assist with last-minute moves?
We maintain flexible scheduling to accommodate urgent moves where possible, with availability seven days a week for emergency requirements.