Business Details
Emergency
services
Hot Tub Installation, Repair & Servicing Experts in Chelmsford
Established as independent HotSpring specialists, we provide comprehensive hot tub solutions across the UK. Our factory-trained engineers deliver expert installation, repair, and servicing, ensuring optimal performance of your spa. With over a decade of operational experience, our team combines technical expertise with practical knowledge of hot tub maintenance. We offer nationwide coverage across England and Wales, supported by a fleet of specialist vehicles for challenging access requirements.Our service includes component diagnostics, water chemistry management, and extended warranty protection through Spa Shield. We maintain strict quality standards through ongoing technician training and adherence to manufacturer specifications. Our commitment to transparency is demonstrated through fixed pricing structures and clear communication throughout the service process. Customer satisfaction is guaranteed through our prompt response times and comprehensive aftercare support.
Services
Hot Tub Installation
Spa Repairs
Maintenance Plans
Extended Warranty
Chemical Supply
Spa Delivery
Component Replacement
Water Testing
Custom Configuration
Aftercare Plans
Highlights and features
- We have factory-trained engineers with expertise in HotSpring spas
- We provide nationwide service coverage across England and Wales
- We offer 24/7 emergency repair services
- We carry most parts for same-day repairs
- We provide extended warranty options for added protection
Associations and certifications
- HotSpring World (UK)
What people say
First class experience
Very professional
Complete satisfaction
Prompt service
Perfect service
Services
Hot Tub Installation
Our expert team specialises in hot tub delivery and installation. We handle challenging access routes with precision, ensuring safe and secure placement of your spa. With a fleet of Hiab trucks and experienced engineers, we guarantee professional setup for optimal enjoyment.
Hot Tub Repair
Factory-trained technicians provide comprehensive hot tub repair services. We carry most spare parts for immediate fixes, addressing electrical issues, leaks, and mechanical faults. Our transparent pricing and rapid response ensure minimal downtime for your spa.
Spa Servicing
Regular servicing maintains your hot tub's performance and longevity. Our Revive, Refresh, and Review packages include deep cleaning, component checks, and water chemistry management. Tailored annual plans offer cost-effective protection against wear and tear.
Extended Warranty
Spa Shield provides financial protection against unexpected repairs. This extended warranty covers unlimited call-outs, parts replacement, and labour costs. Ideal for post-manufacturer warranty coverage, it ensures continued enjoyment without unexpected expenses.
Chemical Supply
We supply premium chemicals and testing equipment for optimal water quality. Our range includes sanitizers, pH balancers, and test strips. Expert advice ensures proper maintenance, preventing component damage and maintaining hygienic bathing conditions.
Questions
Do you offer emergency repair services?
Yes, we provide urgent repair services with transparent pricing across England and Wales.
What areas do you cover?
We service all locations in England and Wales, including London's ULEZ and congestion zones.
Are your engineers certified?
All our technicians complete factory-approved training programmes for HotSpring products.
Can you service older hot tubs?
Yes, we maintain all HotSpring models regardless of age or original purchase date.
What payment methods do you accept?
We accept major credit/debit cards through our secure WorldPay payment system.
Do you provide service plans?
Yes, our Aftercare plans offer discounted servicing with flexible payment options.
