Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing and Heating Experts in Basingstoke
Established in 1971, Mark Smith Plumbing & Heating has built a reputation as a trusted provider of plumbing and heating solutions in Basingstoke and surrounding areas. As a family-run business, we prioritise reliability, honesty, and exceptional workmanship, serving local homeowners for over five decades. Our team of Gas Safe Registered engineers delivers comprehensive services, from emergency repairs to full bathroom and kitchen installations, ensuring minimal disruption and maximum care. We hold accreditations with leading industry bodies, including MCS certification for renewable energy solutions, and partner with top brands like Worcester Bosch and Vaillant.With a focus on customer satisfaction, we offer transparent pricing, 24/7 emergency support, and a commitment to resolving issues efficiently. Our expertise extends to renewable technologies such as air source heat pumps, solar thermal systems, and water softeners, helping clients reduce costs and environmental impact. Backed by 5-star reviews and long-standing community relationships, we remain dedicated to delivering tailored, high-quality solutions that meet evolving customer needs.
Services
Plumbing Repairs
Boiler Installations
Bathroom Design
Kitchen Installation
Air Source Heat Pumps
Solar Water Heating
Water Softeners
Details
- Year established: 1971
Highlights and features
- Over 50 years of experience in plumbing and heating services
- Fully Gas Safe Registered for domestic and LPG systems
- MCS-certified installers for renewable energy solutions
- Approved partners of Worcester Bosch, Vaillant, and Quooker
- Consistently awarded 5-star ratings on Checkatrade
Associations and certifications
- Gas Safe Register
- MCS (Microgeneration Certification Scheme)
- RECC
- NAPIT
- OFTEC
- CIPHE
What people say
Professional team
Prompt service
Excellent workmanship
Clear communication
Trustworthy
Services
Plumbing Repairs
Our Gas Safe engineers provide rapid response for leaks, blockages, and system failures. We prioritise urgent issues like burst pipes or heating breakdowns, using advanced diagnostics to resolve problems efficiently. Customers benefit from transparent pricing and durable solutions, minimising disruption to daily life.
Air Source Heat Pumps
As MCS-certified installers, we design and fit energy-efficient air source heat pump systems. These low-carbon solutions reduce energy bills by up to 50% while qualifying for the 7,500 Boiler Upgrade Scheme grant. Our end-to-end service includes eligibility checks, system design, and maintenance.
Bathroom Installation
We offer complete bathroom design and installation, from layout planning to tiling and plumbing. Projects typically complete within 8 working days using premium materials. Our in-house team ensures seamless coordination, delivering functional, stylish spaces tailored to individual needs and budgets.
Boiler Services
Specialising in boiler repairs, installations, and servicing for gas, LPG, and oil systems. We work with leading brands like Worcester Bosch, offering up to 12-year warranties. Regular maintenance optimises efficiency and extends system lifespan, with emergency call-outs available.
Water Softeners
We install water softening systems to combat limescale damage in hard water areas. These systems protect appliances, reduce detergent use, and improve water quality for softer skin and shinier hair. Our solutions prevent pipe corrosion and extend the lifespan of household plumbing.
People
Mark Smith
Founder
Established the business in 1971, building a legacy of trust and expertise in plumbing and heating solutions.
Greg Smith
Director
Leads operations with over 30 years of experience, ensuring high standards across all installations and services.
Chris Garrett
Senior Engineer
Gas Safe registered engineer specialising in boiler systems and renewable energy installations for 25+ years.
Questions
Are you available for emergency plumbing repairs?
Yes, we offer 24/7 emergency call-outs for urgent issues like leaks or heating failures.
Do you provide guarantees on your work?
All installations include manufacturer warranties, with up to 12 years coverage on selected boiler replacements.
Can I claim the Boiler Upgrade Scheme grant through you?
Yes, as MCS-certified installers, we handle the full application process for the £7,500 ASHP grant.
What areas do you cover?
We serve Basingstoke, Andover, Newbury, Winchester, Fleet, and surrounding Hampshire locations.
Are your engineers qualified?
All engineers are Gas Safe registered with additional certifications in renewables and bathroom installations.
Reviews (1)
Ben Blackmore
Mar 25, 2014
Report
Superb friendly family service. Reliable & trustworthy. Everything you hope for from a plumber & heating engineer!
