Based in Romford, we provide professional gas and heating services for householders in Havering and surrounding areas. I am Malcolm Burgess, a Gas Safe (formerly C.O.R.G.I.) registered engineer with more than 30 years experience installing, repairing and maintaining domestic gas appliances and central heating systems. Originally trained with North Thames Gas, I progressed from a self-employed basis to the present Ltd company status in 2003. We try to maintain a fairly personal, yet professional service, and any enquiries are dealt with by myself or my similarly experienced business partner, Terry Warby, as are any subsequent installations or repairs.

Black, contaminated water and the build-up of sludge in boilers and central heating systems is the cause of breakdowns and low efficiency in many cases. Boiler manufacturers will INVALIDATE your guarantee if the system water condition is responsible for any breakdowns on boilers under warranty.

Gas Fires have re-emerged as a focal point in many homes. We typically install 20-30 fires/surrounds each year. There are many, many types and models, which can be seen at various showrooms and DIY stores such as B&Q and Homebase etc. If it's clean it's probably repairable. Most commonly, the oven is under/over heating; digital timers fail; ignition doesn't work; more importantly safety devices are faulty or you think you can smell gas. Contact us - a short telephone conversation should establish the possible cause, the cost and whether it's practical to repair.

Fault-finding on existing boilers and heating systems is very much part of our daily work commitment, and will continue to be so, but with the current trend towards energy-saving and efficiency, more people are opting for new boilers and alternative water storage methods. Probably 70% of our work activity involves Central Heating upgrades, modification, boiler replacements and completely new heating systems installations. Typically, we may install 25-35 new boilers each year. Modern Condensing Boilers are very much more efficient, and with the addition of the relevant energy-saving controls etc., fuel bills can be considerably reduced in most cases.

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