Business Details
44 Years
experience
Trusted Plumbing & Bathroom Solutions in Bracknell
Established in 1982, Ballcock & Bits has built a reputation as the longest-running independent plumbing and bathroom supplies merchant in Bracknell. With over 50 years of combined industry experience, we specialise in delivering high-quality plumbing, heating, and renewable energy solutions to domestic and commercial clients across Berkshire. Our comprehensive services include a free design consultation with CAD visualisation, supported by a well-stocked trade counter and a modern bathroom showroom showcasing leading brands.Recognised for excellence through awards such as Best Customer Service at the Builders Merchants Awards, we prioritise expert advice, competitive pricing, and reliable local delivery. Our team of seasoned professionals, including Managing Director Jay Lovejoy and Trade Sales Director Tom Hesson, ensures every customer interaction reflects our commitment to technical expertise and personalised service. As part of The IPG group, we combine national buying power with independent, community-focused operations.
Services
Plumbing supplies
Bathroom showroom
Design consultation
Trade projects
Local delivery
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of specialist plumbing and bathroom expertise.
- Our free CAD design service visualises your ideal bathroom layout.
- Award-winning customer service recognised at the Builders Merchants Awards.
- We stock leading brands like Bristan, Aqualisa, and Roper Rhodes.
- Local delivery and collection available across Berkshire.
What people say
Friendly and Knowledgeable staff
Outstanding service
Award-winning customer support
Competitive pricing
Expert technical advice
Services
Plumbing supplies
We supply a comprehensive range of plumbing components including Macalpine, Polyplumb, and Ideal Standard products. Our inventory covers taps, shower systems, and heating controls for both domestic and commercial use. Customers benefit from expert advice on product selection and technical specifications.
Bathroom showroom
Our modern showroom displays premium bathroom suites from brands like Roper Rhodes and Vado. Customers can explore tactile displays and receive free CAD visualisations of their proposed layouts. This service supports informed decision-making for renovation projects.
Design consultation
Our specialists provide free measurement and CAD design services to visualise bathroom transformations. This includes spatial planning, product selection, and cost estimation tailored to individual client requirements and property constraints.
Trade projects
We support local councils and commercial clients with bulk supply solutions and account management. Services include dedicated trade counter access, competitive pricing, and next-day delivery options for major brands.
Local delivery
We offer collection and delivery services across Berkshire, including Bracknell, Reading, and Wokingham. This ensures timely access to essential materials for both trade and domestic customers undertaking plumbing or bathroom projects.
People
John Lovejoy
Founder and Director
With over 40 years in the industry, John established Ballcock & Bits in 1982. His leadership has driven the company's growth from a small trade counter to a respected regional supplier with a modern showroom and expanded service offerings.
Jay Lovejoy
Managing Director
Jay oversees daily operations and customer service delivery. He provides expert design consultations, leveraging technical knowledge to help clients visualise bathroom transformations using our CAD design service and showroom displays.
Tom Hesson
Trade Sales Director
Tom manages trade account relationships and product sourcing. He ensures competitive pricing and availability of essential plumbing components, supporting both commercial clients and domestic customers.
Marie Lovejoy
Head of Accounts
Marie oversees financial operations and administrative systems. Her work ensures smooth transaction processing and financial management, supporting the company's growth and service reliability.
Bob
Trade Advisor
Bob provides technical expertise at the trade counter, assisting customers with product selection and problem-solving. His in-depth knowledge of plumbing systems makes him a valued resource for both trade and DIY clients.
Questions
What services does Ballcock & Bits offer?
We provide plumbing supplies, bathroom showroom displays, free design consultations, trade project support, and local delivery across Berkshire.
Do you offer bathroom design services?
Yes, our free CAD design service helps visualise bathroom layouts using measurements taken at our Bracknell showroom.
Are financing options available?
We offer 'Buy now, pay monthly' financing for bathroom purchases to support customer budgeting needs.
What areas do you serve?
We deliver to Bracknell, Reading, Wokingham, and surrounding Berkshire areas with both collection and delivery options.
Can you help with urgent plumbing repairs?
While we don't offer emergency callouts, our staff provides expert advice for DIY repairs and urgent part replacements.
What brands do you stock?
We carry leading brands including Bristan, Aqualisa, Roper Rhodes, Vado, and Ideal Standard across our plumbing and bathroom product ranges.
