Business Details
37 Years
experience
Emergency
services
Expert Saniflo Repair Services in Worcester
Established in 1989, Pump Master has built a reputation as the UK's leading Saniflo approved repair company. Our team of certified engineers specialises in the sales, service, and repair of Saniflo toilets, sinks, and shower pumps, operating across England and Wales. With ISO 9001:2015 accreditation, we ensure rigorous quality standards in all our work, offering both domestic and commercial clients access to genuine Saniflo parts and rapid-response repairs. Our engineers undergo continuous training and carry extensive inventories for immediate solutions, reflecting our commitment to technical excellence and customer satisfaction.Over three decades, we have consistently delivered reliable plumbing solutions, supported by a dedicated team and a focus on resolving urgent issues efficiently. Our partnerships with Saniflo Ltd and adherence to industry best practices position us as a trusted partner for all macerator pump needs.
Services
Saniflo Repair
Saniflo Installation
Saniflo Maintenance
Warranty Repairs
Parts Supply
Emergency Repairs
Commercial Plumbing
Domestic Plumbing
Product Sales
Technical Support
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in Saniflo system repairs and installations.
- Our engineers are ISO 9001:2015 certified and undergo regular product-specific training.
- We carry extensive parts inventories for immediate repairs and replacements.
- We provide nationwide coverage across England and Wales with local engineers.
- We offer dedicated support for both domestic and commercial plumbing requirements.
Associations and certifications
- ISO 9001:2015
- Saniflo Approved Service Engineers
What people say
Efficient help
Courteous engineer
Reliable company
Excellent repair
Polite and informative
Services
Saniflo Repair
Our certified engineers provide rapid diagnosis and repair of Saniflo macerator units, addressing leaks, blockages, and mechanical failures. Using genuine parts and portable inventory, we resolve issues within hours to minimise disruption. Clients benefit from our 30-year expertise and nationwide coverage for domestic and commercial properties.
Warranty Repairs
As authorised Saniflo service agents, we conduct warranty-compliant repairs for eligible units. This includes fault verification, parts replacement, and documentation to maintain manufacturer guarantees. Our engineers complete repairs efficiently while adhering to strict warranty protocols for client peace of mind.
Parts Supply
We stock a comprehensive range of Saniflo components including pumps, alarms, and macerator parts. Engineers carry mobile inventories for immediate replacements, while our warehouse supports special orders. This ensures minimal downtime for critical repairs and installations across residential and business premises.
Commercial Plumbing
Tailored Saniflo installations and maintenance for hospitality, retail, and office spaces. Our engineers address high-usage environments with durable setups and scheduled servicing. Businesses benefit from 24/7 emergency support and compliance with commercial plumbing regulations.
Domestic Installations
Professional fitting of Saniflo toilets, showers, and kitchen waste systems in residential properties. We optimise layouts for space efficiency and long-term reliability, with post-installation guidance included. Homeowners receive lifetime technical support and access to genuine replacement parts.
People
Stuart
General Manager
Stuart oversees Pump Master's operations, ensuring service excellence and strategic growth. With 20+ years in plumbing management, he leads our ISO-certified processes and engineer training programs to maintain industry-leading standards.
Alice
Service Manager
Alice coordinates our nationwide repair network, managing engineer deployments and client communications. Her expertise in Saniflo systems ensures efficient service delivery, supported by her team leadership in resolving complex plumbing challenges.
Ramon
Service Engineer
Ramon provides on-site Saniflo repairs across the West Midlands. With 15 years' experience, he specialises in emergency diagnostics and warranty-compliant fixes, maintaining 98% first-visit resolution rates for domestic and commercial clients.
Mark B
Service Engineer
Mark serves the Bristol and Bath regions, installing and maintaining Saniflo systems. His technical certifications cover all product lines, enabling precise troubleshooting and adherence to safety regulations during residential and business projects.
Adam
IT Manager
Adam manages Pump Master's digital infrastructure, supporting booking systems and engineer dispatch logistics. His IT solutions enhance service efficiency, ensuring rapid response times and secure client data management.
Questions
What areas do you cover for Saniflo repairs?
We operate nationwide across England and Wales, including major cities like Birmingham, Bristol, Cardiff, and Worcester.
Are your engineers certified for warranty work?
Yes, we're official Saniflo approved service agents with trained engineers authorised to conduct warranty-compliant repairs.
Do you offer emergency repair services?
Yes, we handle urgent Saniflo breakdowns with rapid-response engineers available during operating hours.
Can you supply genuine Saniflo replacement parts?
We stock all genuine Saniflo components and carry extensive inventories in our service vehicles for immediate repairs.
What payment methods do you accept?
We accept Visa, Mastercard, and debit card payments for all repair, installation, and parts supply services.
