Business Details
20 Years
experience
Handmade Natural Rugs Made to Measure
Established in 2006, we have dedicated over 18 years to crafting premium handmade natural rugs in the UK. Our expertise lies in creating bespoke floor coverings using materials such as wool, jute, coir, seagrass, and sisal, tailored to meet individual preferences. We prioritise quality craftsmanship and customer satisfaction, offering complimentary sample swatches to aid decision-making. Our Rug Builder tool enables clients to design custom rugs, while our 5-star Trustpilot reviews reflect our commitment to excellence.Free UK delivery ensures accessibility, and our stain protection technology enhances product longevity. With a global presence in homes, offices, and hospitality venues, we combine traditional techniques with modern innovation. Our team operates from Oldbury, West Midlands, maintaining transparent communication through 24/7 website access and weekday customer support. This enduring reputation for reliability and artistry has solidified our position as a trusted leader in the industry.
Services
Custom Natural Rugs
Complimentary Samples
Free UK Delivery
Rug Builder Tool
Inetc Stain Protection
Details
- Year established: 2006
Highlights and features
- We have over 18 years of experience in handmade natural rug production.
- Our complimentary sample service ensures perfect material selection.
- Free UK delivery supports nationwide accessibility.
- 5-star Trustpilot reviews validate our customer satisfaction.
- In-house Rug Builder enables precise customisation.
What people say
Superior quality
Excellent service
Free delivery
Complimentary samples
Handmade craftsmanship
Services
Custom Natural Rugs
We create tailored natural rugs using premium materials like wool, jute, and seagrass. Each piece is handmade in the UK to exact customer specifications. Our process combines traditional craftsmanship with modern design tools for unique, durable flooring solutions.
Complimentary Samples
Request sample swatches to evaluate material textures and colours before purchasing. This service ensures informed decisions for your perfect rug. Samples are dispatched promptly with no charge to UK customers.
Free UK Delivery
All orders receive free delivery across mainland UK. We handle logistics to ensure safe, timely rug arrival. International shipping options available upon request for global customers.
Rug Builder Tool
Our online Rug Builder enables customisation of size, material combinations, and borders. Access hundreds of design options to create your ideal rug. Tool guides users through simple, step-by-step configuration.
Inetc Stain Protection
Apply advanced stain-resistant technology to prolong rug lifespan. This treatment protects against spills while maintaining natural material integrity. Recommended for high-traffic or family-friendly environments.
Questions
Do you offer international delivery?
We provide free UK delivery, with international shipping options available upon request. Contact our team for specific destination details.
How long does rug production take?
Handmade rugs typically take 4-6 weeks for completion. Delivery times vary by location, with UK orders prioritised.
Can I return a custom rug?
Custom rugs are non-refundable but may be eligible for exchange under our returns policy. View full details on our website.
What materials are available?
We offer wool, jute, coir, seagrass, sisal, and sisool. Each material provides unique textures, durability, and aesthetic qualities for various settings.
Is there a warranty on rugs?
Our rugs carry a 12-month warranty against manufacturing defects. Proper care and stain protection enhance longevity.
How do I clean natural rugs?
Regular vacuuming and spot cleaning with pH-neutral solutions are recommended. Professional cleaning advised annually for high-traffic areas.
