Business Details
38 Years
experience
Your Trusted Carpet & Flooring Experts in Stroud
Established in 1988, Carpet Hotline Superstore is a family-run business dedicated to delivering exceptional flooring solutions. Our expertise spans natural and synthetic carpets, luxury vinyl tiles, laminate, and wood flooring, all backed by over four decades of industry experience. As a locally owned enterprise, we prioritise customer satisfaction through free home estimates, professional in-house installation, and a commitment to community engagement. Our team of seasoned professionals ensures every project meets the highest standards, offering tailored advice to suit both residential and commercial needs.With Strouds largest showroom and a reputation for unbeaten pricing, we combine traditional values with modern innovations to serve Gloucestershire comprehensively. Supporting local sports teams and charities, we remain rooted in the communities we operate within while continuing to grow sustainably.
Services
Carpets
Rugs
Flooring
Free Estimates
Installation
Details
- Year established: 1988
Highlights and features
- 40+ years of family-run expertise in carpets and flooring.
- Free home measurements and no-obligation estimates available.
- In-house installation team for seamless project delivery.
- Largest showroom in Stroud with unbeatable pricing.
- Active community involvement supporting local initiatives.
What people say
Friendly team
Quality products
Free estimates
Professional installation
Community involvement
Services
Carpets
We offer an extensive selection of natural wool, manmade, and natural fibre carpets suitable for residential and commercial spaces. Our range includes durable loop pile carpets, soft cut pile options, and eco-friendly materials. With over 40 years of expertise, we provide tailored advice to match your aesthetic and functional needs, ensuring long-lasting quality installations.
Rugs
Transform your space with our premium rugs, available in diverse sizes, patterns, and materials. We specialise in custom-built rugs to fit unique dimensions and styles, offering warmth and character to any room. Our team provides expert guidance to help you choose the perfect design, with options ranging from traditional to contemporary aesthetics.
Flooring
Our flooring solutions include luxury vinyl tiles, laminate, and wood flooring designed for durability and style. We cater to kitchens, living areas, and commercial environments, ensuring seamless integration with your existing decor. With free home estimates and professional installation, we deliver cost-effective updates that enhance your propertys value and comfort.
Free Estimates
Book a complimentary home visit for accurate measurements and personalised flooring recommendations. Our team assesses your space to provide detailed costings and material suggestions tailored to your budget and preferences. This service ensures informed decision-making with no obligation, simplifying your renovation or new build project.
Installation
Our in-house fitters ensure precise and efficient installation of carpets, rugs, and hard flooring. With decades of experience, we handle all aspects from subfloor preparation to final fitting, adhering to industry standards. Customers benefit from a streamlined process, reducing delays and guaranteeing results that meet their expectations.
People
Dawn and Peter
Founders
Dawn and Peter established the business in 1988, expanding from a retail warehouse to Strouds largest flooring superstore. Their dedication to customer service and community engagement remains the companys foundation.
Christie
Director
Christie joined the family business in the early 2000s, driving growth and modernisation. Her leadership focuses on maintaining high service standards while adapting to evolving customer needs and industry trends.
Neal
Commercial Director
Neal, Christies husband, brought corporate sales expertise to the team in 2020. He has implemented modern strategies to enhance customer experience and streamline operations, reinforcing the companys market position.
Questions
What types of flooring do you offer?
We provide carpets (wool, manmade, natural fibre), luxury vinyl tiles, laminate, wood flooring, and a wide range of rugs for residential and commercial spaces.
Do you offer free home estimates?
Yes, we provide complimentary home visits to measure spaces and offer tailored recommendations and costings with no obligation.
Are your fitters employed directly by the business?
Yes, we have an in-house team of experienced fitters who handle installations from start to finish, ensuring quality and reliability.
What areas do you serve?
We serve Stroud, Tetbury, Cirencester, Cheltenham, and surrounding areas in Gloucestershire with local expertise and prompt service.
Do you support local community initiatives?
Yes, we sponsor local sports teams, schools, and charities, including Barnardo’s, and participate in community events like fundraising hunts.
Reviews (3)
James Richardson
Jul 28, 2017
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Looking for carpets and flooring.the n Carpet Hotline is the place to go! I've bought carpets from them for over 20 years.all the staff are super helpful and the fitting service is excellent! Highly recommended!
Katharine Nash
Jul 26, 2017
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We have had four rooms fitted with Karndean flooring by Carpet Hotline and have made to measure curtains from them too. Have found them very helpful and friendly to deal with, and most importantly the job they did with the floors and curtains was excellent.
Lena Brown
Jul 25, 2017
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Always welcomed by helpful and friendly staff offering a wide range of carpets available at reasonable prices! The place to buy your carpets and flooring from.
