Business Details
15 Years
experience
Your Trusted Carpet & Vinyl Flooring Experts in Hinckley
Star Carpets is a family-run flooring business established in 2011, dedicated to providing high-quality carpets and vinyl flooring solutions to residential and commercial clients in Hinckley and surrounding areas. With over a decade of industry experience, we combine expert product knowledge with exceptional customer service to help clients select and install flooring that meets their specific needs. Our extensive range includes durable carpets, water-resistant vinyls, and premium accessories, all supported by a guaranteed fitting service delivered by trusted professionals.We prioritise transparency, offering free home measurements and competitive pricing without hidden fees. As a locally rooted business, we maintain strong community ties while upholding national standards through our 1-year fitting guarantee and partnerships with reputable suppliers.
Services
Carpets
Vinyl Flooring
Fitting Service
Accessories
Free Measuring Service
Details
- Year established: 2011
Highlights and features
- We offer a wide range of carpets and vinyl flooring options.
- Our team provides expert advice and personalized service.
- We guarantee a 1-year fitting service.
- We provide free home measuring with no obligation.
- We maintain long-term relationships with trusted fitters.
What people say
Great service
Quality products
Reliable fitting
Personal service
Prompt issue resolution
Services
Carpets
We offer a comprehensive selection of carpets including wool, polypropylene, and polyester options from leading brands. Our range features durable loop pile, soft Saxony, and bleach-cleanable variants suitable for high-traffic areas. All carpets are installed with new underlay to maximise lifespan, backed by our 1-year fitting guarantee and available in stock quantities for immediate delivery.
Vinyl Flooring
Our vinyl flooring collection includes water-resistant options in 2m-5m widths with slip resistance ratings up to R13. Available in decorative patterns mimicking wood, stone, or concrete, these floors come with up to 20-year guarantees. We provide sub-floor preparation services and commercial-grade vinyl solutions for wet rooms or high-traffic environments.
Fitting Service
Professional fitting is guaranteed to British Standards using experienced installers who coordinate with other trades. The service includes precise measurements, sub-floor preparation when required, and comes with a 1-year warranty. Emergency repair services are available for urgent flooring issues.
Accessories
We supply high-quality underlay, grippers, and trims specifically tested for longevity with our flooring products. All accessories are selected to complement our carpet and vinyl ranges, ensuring optimal performance and durability when purchased as part of a complete flooring package.
Free Measuring Service
Our no-obligation home measuring service brings samples directly to customers for informed decisions. Available outside regular hours, the service includes detailed area recordings for future reference and accurate quoting, ensuring no unnecessary repeat visits during project planning.
People
Steve
Founder
Steve established Star Carpets in 2011 with a vision to provide quality flooring solutions while maintaining personal customer relationships. His leadership focuses on sourcing durable products and maintaining high installation standards through trusted fitters.
Michael
Customer Advisor
Michael provides expert guidance to customers, ensuring they select appropriate flooring solutions. He coordinates fitting schedules and maintains regular communication throughout projects, particularly for complex installations requiring coordination with other trades.
Questions
What areas do you serve?
We primarily serve Hinckley and Nuneaton, with free home measuring available across Leicestershire.
Do you offer guarantees on fitting?
Yes, all installations come with a 1-year guarantee when using our recommended fitters.
Can I see samples at home?
Yes, our free home measure service includes bringing flooring samples directly to you.
Do you have carpets in stock?
We maintain hundreds of carpets in stock for immediate delivery and installation.
Are your fitters qualified?
Yes, we work with experienced professionals who fit to British Standards.
What vinyl widths are available?
We stock 2m, 3m, and 4m vinyl widths with 5m options available to order.
Reviews (2)
Megan Gibson
Nov 23, 2017
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Although we have had awful customer service from the staff in the shop and the carpet not being fitted when it should have been, Steve the owner has gone above and beyond to put things right for us and reduced the price for the inconvenience caused. Thank you for your help Steve
Lisa Badonde
Apr 05, 2017
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Went in your shop to ask for someone to come and measure up my lounge and as well as the old guys attitude coming across as being somewhat unhelpful and like he couldnt be bothered along with a miserable face (not just with me but the couple in front of me too). I was told to choose the carpet I want first AND THEN someone will come out and measure. Never have I had anyone from a carpet shop say this to me before, and because of his attitude - you have lost my custom. I have purchased from you twice in the past and even recommended you. Not anymore
