Business Details
40 Years
experience
Professional Flooring Solutions in Southwell
Since 1986, Carpet Connection has been a family-run enterprise dedicated to providing high-quality flooring solutions. Established in the historic town of Southwell, our team combines over 45 years of industry expertise with a commitment to exceptional customer service. We specialise in supplying and fitting carpets, wood flooring, luxury vinyl tiles, and offering professional carpet cleaning services. Our experienced advisors guide clients through a comprehensive range of products sourced from reputable brands such as Karndean, Cormar, and Amtico. All installations are carried out by our directly employed specialists, ensuring precision and reliability.Our reputation for professionalism is built on decades of satisfied customers across Southwell and surrounding areas. Whether renovating a single room or an entire home, we provide tailored solutions to meet diverse flooring needs. Transparency and trust are central to our operations, from free estimates to post-installation support. By prioritising quality materials and expert craftsmanship, we ensure lasting value for every project. Our showroom offers an extensive selection, complemented by bespoke rug and runner services for custom requirements.
Services
Carpets
Wood Flooring
Luxury Vinyl Tiles
Rug & Runner Service
Carpet Cleaning
Stain Protection
LVT Installation
Matting Solutions
Free Estimates
Bespoke Flooring
Details
- Year established: 1986
Highlights and features
- We have over 45 years of combined industry experience.
- Our flooring specialists are directly employed for consistent quality.
- We partner exclusively with reputable brands like Karndean and Cormar.
- We provide comprehensive services from product selection to precision fitting.
- We maintain an excellent reputation for customer satisfaction since 1986.
What people say
Excellent service
Friendly, informative
Courteous, professional
Highly recommend
Services
Carpets
We supply and install premium carpets from renowned UK brands like Brockway and Cormar. Our range includes wool twists, luxury soft-touch options, and eco-friendly recycled materials. The service includes free consultations, precise measuring, and professional fitting by trained specialists. Whether seeking traditional patterns or modern designs, customers receive tailored guidance to match their lifestyle needs while ensuring durability and aesthetic appeal across residential spaces.
Wood Flooring
Our natural wood flooring solutions feature products from V4, Khars, and Panaget. Available in plank or herringbone formats, options range from oak to walnut in various finishes. The service includes expert advice on grain patterns, finishes, and maintenance routines. Professional installation ensures seamless integration with underfloor heating systems where required. Durable and easy to maintain, these floors blend timeless elegance with practicality for high-traffic areas in both contemporary and period properties.
Luxury Vinyl Tiles
We offer Karndean and Amtico luxury vinyl tiles (LVT) that mimic natural materials like stone and wood. These waterproof, hardwearing tiles suit kitchens, bathrooms, and commercial spaces. The service covers pattern layout design, subfloor preparation, and click-or-adhesive installation methods. Clients receive guidance on wear layers and acoustic backing options for noise reduction. This practical solution combines aesthetic versatility with low-maintenance performance for modern interiors.
Carpet Cleaning
Our professional carpet and upholstery cleaning service uses deep-cleaning technology to remove embedded dirt and allergens. The process improves indoor air quality and extends flooring lifespan. Stain protection treatments and LVT restoration are also available. Technicians utilise industry-approved methods to preserve fabric integrity while achieving visible results. This service caters to both residential and commercial clients needing periodic deep cleaning to maintain hygiene standards and appearance.
Rug Service
We provide bespoke rugs and runners tailored to specific dimensions and style preferences. The service includes collaboration with specialist weavers for unique designs using Crucial Trading or Alternative Flooring materials. Comprehensive options range from hallway runners to statement pieces. Clients also benefit from matting solutions compatible with LVT flooring, including Turtle Mats and custom matwells. This approach ensures every space receives functional yet decorative finishing touches aligned with individual tastes.
Questions
What types of flooring do you specialise in?
We specialise in carpets, wood flooring, luxury vinyl tiles (LVT), and offer professional carpet cleaning services using brands like Karndean and Cormar.
Do you serve areas outside Southwell?
Yes, we service Southwell and surrounding Nottinghamshire areas, providing both product supply and installation.
How long have you been in business?
We have operated since 1986, with over 45 years of combined experience in flooring solutions.
Do you offer bespoke flooring options?
Yes, we provide custom rugs, runners, and matting solutions tailored to specific size and design requirements.
Are your installers directly employed?
Yes, all installations are completed by our directly employed specialists, ensuring consistent quality and accountability.
What are your opening hours?
We are open Monday to Friday 9am–5pm and Saturday 9am–4pm, with extended hours during public holidays.
