Business Details
50+ Years
experience
Your Trusted Furniture & Flooring Experts in Malvern
Established in 1933 by William Francis, Francis Of Malvern has evolved into Malverns foremost furniture retailer and a cherished local family business. Under the directorship of Donald Mackenzie since 2016, we maintain a commitment to exceptional customer service, offering contemporary furniture, beds, and flooring across three specialist stores in Malvern Link. Our dedication to sustainability is evident through solar-powered facilities, waste recycling initiatives, and responsible disposal of old items.With knowledgeable staff and accessible locations, we serve customers in Worcestershire, Herefordshire, and Gloucestershire, combining tradition with modern innovation to create stylish, functional living spaces.
Services
Furniture Sales
Beds and Mattresses
Flooring Solutions
Interior Design
Contract Furnishing
Details
- Year established: 1933
Highlights and features
- We are a family business serving Malvern since 1933.
- Our knowledgeable staff provide personalized, second-to-none customer service.
- We prioritise sustainability with solar-powered buildings and waste recycling.
- We offer exclusive in-store interior design consultations by appointment.
- Our three Malvern Link stores provide comprehensive home furnishing solutions.
What people say
Exceptional customer service
Knowledgeable and helpful staff
Professional and friendly delivery
Strong sustainability efforts
Highly recommend
Services
Furniture Sales
We offer contemporary and traditional furniture collections for living rooms, dining areas, and bedrooms. Our curated ranges include sofas, dining tables, and bedroom suites from leading brands. Expert staff help customers select durable, stylish pieces tailored to individual preferences and room dimensions.
Flooring Solutions
Our flooring experts provide luxury carpets, vinyl, and wood flooring options. We offer free measurements, subfloor assessments, and fitting advice. Stock includes Brintons wool carpets, Amtico LVT, and Cormar stain-resistant ranges for residential and commercial spaces.
Interior Design
Our in-house designers create tailored interiors through mood boards, space planning, and product sourcing. The service includes on-site consultations and budget-friendly specifications for residential and commercial clients by appointment.
Contract Furnishing
We deliver compliant furniture and fitting services for hotels, schools, and commercial buildings. Our team ensures adherence to fire safety and building regulations while providing complete furnishing solutions for new developments or refurbishments.
Beds and Mattresses
We stock premium beds and mattresses from brands like Harrison Spinks and Silentnight. Our specialists advise on comfort levels, support types, and mattress technologies. Services include delivery, old mattress recycling, and adjustable bed options for mobility needs.
People
Donald Mackenzie
Director
Donald Mackenzie has led Francis Of Malvern since 2016, continuing the legacy of family stewardship. With decades of experience in retail management, he oversees operations across all three stores while maintaining the business's commitment to quality and customer service.
William Francis
Founder
William Francis established the business in 1933, building its reputation as Malvern's premier furniture retailer. His dedication to quality and customer satisfaction laid the foundation for the multi-store operation that continues today.
Questions
What services does Francis of Malvern offer?
We provide premium furniture, beds, flooring, and interior design services. Our contract furnishing division serves commercial clients including hotels and schools.
Are sustainability practices part of your operations?
Yes, we use solar energy, recycle materials, and responsibly dispose of old furniture and mattresses to minimize landfill waste.
Do you offer interior design consultations?
We offer in-store interior design services by appointment, including space planning and product specification tailored to your budget.
What areas do you serve?
We serve Malvern, Tewkesbury, and surrounding counties including Worcestershire, Herefordshire, and Gloucestershire.
Can you assist with commercial projects?
Yes, our contract services team provides compliant furniture and fitting solutions for hotels, schools, and commercial buildings.
Reviews (2)
Patsy Rowley
Jan 31, 2018
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Great initial service from Joe, who advised about the mattress we bought. Efficient delivery from two really helpful young men, who had to climb 30.
Sadie Skipworth
Apr 23, 2017
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Cannot recommend them highly enough - have bought bedroom and office furniture - excellent customer service - I am very much in favour of buying local.
