Business Details
45 Years
experience
Premium Flooring Solutions in Cambridge
The Carpet Mill has been a trusted provider of premium flooring solutions in Cambridge for over 30 years. Established in 1981, we specialise in carpets, hardwood, natural flooring, laminate, vinyl, and vinyl tiles, offering a comprehensive range of products from leading manufacturers. Our showroom features over 10,000 carpet options, allowing customers to explore textures and quality without pressure. We provide free consultations, both in-store and at home, alongside a 12-month guarantee on all fittings.Under new ownership since 2023, we continue Peter Day's legacy of honest advice and expert service, supported by a team renowned for professionalism and attention to detail. Our focus remains on quality, affordability, and customer satisfaction, ensuring tailored solutions for residential and commercial projects across the region.
Services
Carpets
Hardwood
Natural Flooring
Laminate
Vinyl
Vinyl Tiles
Details
- Year established: 1981
Highlights and features
- 30+ years of local flooring expertise in Cambridge
- Free in-home and showroom consultations available
- 12-month guarantee on all professional fitting services
- Access to over 10,000 carpet options from major manufacturers
- Independent business with flexible measurement and fitting times
What people say
Extremely helpful
Great customer service
Brilliant service
Excellent
Highly recommend
Services
Carpets
We offer an extensive selection of carpets from leading manufacturers, with over 10,000 options available. Our range includes wool, synthetic, and designer carpets suitable for residential and commercial spaces. Expert advisors help customers choose durable, stylish solutions matched to their budget and lifestyle requirements.
Hardwood
Our premium hardwood flooring collection combines natural beauty with long-lasting durability. Available in various finishes and wood types, these floors suit traditional and modern interiors. Our team provides professional installation services, ensuring precise fitting and finishing for residential properties across Cambridge.
Natural Flooring
We supply eco-friendly natural flooring options including cork, stone, and bamboo. These sustainable materials offer unique textures and patterns while maintaining durability. Our experts advise on suitable applications for kitchens, bathrooms, and living areas where organic aesthetics meet practical performance.
Laminate
Our laminate flooring range provides cost-effective alternatives to natural materials with realistic wood and stone effects. These scratch-resistant surfaces work well in high-traffic areas. We offer comprehensive installation services, ensuring seamless results for homes and commercial spaces.
Vinyl
We provide luxury vinyl tiles and planks that mimic natural materials while offering waterproof properties. Ideal for kitchens, bathrooms, and commercial settings, these floors combine style with practicality. Our fitters ensure precise installation with minimal disruption to daily routines.
People
Ben Wills
Owner
Ben Wills took ownership of The Carpet Mill in 2023, continuing its legacy of quality service. With extensive industry experience, he maintains the business's commitment to expert advice and premium flooring solutions while building on Peter Day's established reputation in Cambridge.
Peter Day
Former Owner
Peter Day operated The Carpet Mill from 1995 until retirement in 2023. His career included roles at international flooring manufacturers and Cambridge-based distributors. Known for non-pressured advice, he built the business's reputation for quality products and reliable installations over 28 years of ownership.
Paul
Fitter
Paul provides professional fitting services for The Carpet Mill, specialising in large residential projects. Clients consistently praise his attention to detail and commitment to achieving perfect results. His expertise covers all flooring types, ensuring seamless installations that meet exacting standards.
Questions
What flooring options are available at The Carpet Mill?
We offer carpets, hardwood, natural flooring, laminate, vinyl, and vinyl tiles from over 50% UK-manufactured brands.
Do you provide home consultations?
Yes, we offer free home visits to discuss your flooring requirements and provide tailored recommendations.
Is there a guarantee on installations?
All our fittings come with a 12-month guarantee covering workmanship and material defects.
How long has The Carpet Mill operated in Cambridge?
We've served Cambridge since 1981, moving to our current Chesterton Road location in 2000.
Can I see samples before purchasing?
Yes, we provide sample loans to help customers make informed decisions about colours and textures.
Are your fitters professionally trained?
Our installation team has decades of combined experience, ensuring precise, efficient flooring installations to the highest standards.
Reviews (1)
Karen Thomas
Jun 20, 2018
Report
I only just bought my first template yesterday. So far, I am satisfied with the template itself, but most impressed with the customer service. They have been totally responsive with all of my questions, no matter how small of an issue I've had. Thanks!
