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Business Details
48 Years
experience
Trusted Carpet & Flooring Experts in Cheltenham
Established in 1978 by Tony Mustoe, our family-run business has built a reputation for excellence in carpets and flooring solutions. With over four decades of experience serving Cheltenham and surrounding areas, we combine traditional values with modern expertise to deliver exceptional service. Our team includes long-standing professionals like Scott McCool, who has contributed to our success for over 30 years, and Frazer Mustoe, who continues our legacy of expert carpet fitting. We work with leading suppliers such as Vanguard Carpets and Penthouse Carpets to offer competitive pricing without compromising quality. Our philosophy of personal service remains unchanged since Tony's passing in 2002, maintained by Maureen, Scott, Frazer, Giles, and Tracey. We provide both in-store and home visit services, ensuring convenience for our customers.

Our extensive product range includes man-made carpets, wool carpets, vinyl, luxury vinyl tiles, laminate, and natural fiber options. With a history dating back to Tony's first carpet shop in 1964, we've witnessed industry changes while maintaining our commitment to quality and customer satisfaction. Our shop at 44 High Street, Cheltenham, showcases the best in flooring solutions, supported by our experienced team's expertise. We take pride in our reputation built through word-of-mouth recommendations and consistently delivering on our promises. Our approach combines technical knowledge with personalized attention to ensure every customer receives the perfect flooring solution for their needs.
Services
Man Made Carpets Wool Carpets Vinyl Flooring Luxury Vinyl Tiles Laminate Flooring Natural Fibers Accessories
Details
  • Year established: 1978
Highlights and features
  • We have over 40 years of experience in the carpet and flooring industry
  • Family-run business maintaining personal service standards since 1978
  • Expert carpet fitting provided by experienced professionals
  • Extensive range from 30 trusted suppliers including Vanguard and Penthouse Carpets
  • Shop-at-home service for customer convenience
What people say
Splendid job Fast, efficient service Positive experience Excellent fitting Trustworthy business
Services
Man Made Carpets
Durable, cost-effective carpet solutions made from synthetic fibers. Ideal for high-traffic areas and families seeking practical yet stylish flooring options. Available in various colors and pile types.
Wool Carpets
Premium natural fiber carpets offering luxury underfoot and excellent insulation properties. Known for longevity and resilience, available in diverse patterns and textures for sophisticated interiors.
Luxury Vinyl Tiles
Water-resistant vinyl flooring mimicking natural materials like wood and stone. Suitable for kitchens and bathrooms, offering easy maintenance with contemporary design options.
Laminate Flooring
Affordable hardwood-look flooring with durable wear layer. Quick-install solutions combining style with scratch resistance for modern homes and commercial spaces.
Natural Fibers
Sustainable flooring options including sisal, seagrass, and jute. Environmentally friendly choices providing organic textures while maintaining strength and durability for conscious consumers.
People
Tony Mustoe
Founder
Established the business in 1978 with a commitment to quality service. His philosophy of personal attention continues to guide the company's approach to customer care.
Maureen Mustoe
Co-owner
Joined Tony early in the business's history. Maintains the family tradition of hands-on customer service and operational oversight since Tony's passing in 2002.
Frazer Mustoe
Carpet Fitter
Continues the family legacy with expert installation services. Provides technical expertise and maintains quality standards established by his father's original vision.
Scott McCool
Sales Manager
30-year veteran with comprehensive product knowledge. Combines sales expertise with practical fitting experience to deliver tailored flooring solutions for residential and commercial clients.
Questions
What types of flooring do you offer?
We provide man-made carpets, wool carpets, vinyl, luxury vinyl tiles, laminate, natural fibers, and associated accessories for residential and commercial properties.
How long have you been in business?
We've served Cheltenham since Tony Mustoe established the company in 1978, with our current High Street location operating for several decades.
Do you offer home visits?
Yes, we provide shop-at-home services for customer convenience, bringing our expertise and product samples directly to your property.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Please contact us directly for specific payment arrangements or financing options.
Are emergency services available?
While we don't offer 24/7 emergency services, we prioritize urgent requests during regular business hours and can often accommodate quick turnaround requirements.