Business Details
12 Years
experience
Your Trusted Carpet & Flooring Experts in Norwich
Established in 2014, we are a local independent carpet and flooring specialist with two showrooms in Norwich. Our team of experts delivers quality installations and offers an extensive range of carpets, luxury vinyl tiles, cork, and vinyl flooring. With nearly two decades of combined industry experience, we prioritise customer satisfaction through expert guidance and professional service. Our commitment to using premium materials ensures long-lasting results, reflected in our numerous five-star reviews. We pride ourselves on providing tailored solutions for both residential and commercial properties, maintaining a customer-first approach throughout the process. 
Services
Carpets
LVT Flooring
Vinyl Flooring
Cork Flooring
Underlay
Flooring Installation
Showroom Consultation
Sample Service
Old Flooring Removal
Furniture Moving
Details
- Year established: 2014
Highlights and features
- We offer nearly two decades of experience in flooring and carpet fitting.
- Our personalised, local service prioritises customer satisfaction.
- We provide a wide range of quality flooring options for every need.
- Our expert guidance ensures perfect finishes with professional installation.
- We use premium materials for long-lasting, durable results.
Associations and certifications
- BSI (British Standards Institution)
What people say
Superb job
Excellent customer service
Fantastic quality
Highly recommend
Amazing job
Services
Carpets
We supply and install high-quality carpets, including wool, synthetic, and natural fibre options. Our range offers durability, stain resistance, and eco-friendly choices for residential and commercial spaces. Expert guidance ensures the perfect match for your lifestyle and decor.
LVT Flooring
Luxury vinyl tile (LVT) installations mimic wood or stone aesthetics with waterproof, resilient materials. Ideal for high-traffic areas, our LVT solutions combine style with practicality, backed by manufacturer guarantees for lasting performance.
Vinyl Flooring
Durable vinyl flooring options suit residential and commercial properties. We offer expert fitting of premium brands, ensuring seamless installations that balance affordability with high-end visual appeal and easy maintenance.
Cork Flooring
Sustainable cork flooring provides comfort and style. Our installations feature top-tier cork solutions with expert fitting, offering sound insulation, eco-friendliness, and a unique finish for modern interiors.
Underlay
We provide premium underlay options, including memory foam-enhanced Plushwalk, to enhance comfort and durability. Tested to BS14499:2015 standards, our underlays resist indentation and improve flooring longevity.
Questions
What flooring services do you offer?
We supply and install carpets, luxury vinyl tiles, vinyl flooring, cork flooring, and premium underlay options. Our services include expert consultations, sample provision, and professional installation.
Do you offer a fitting service for purchased flooring only?
Yes, we only fit flooring purchased from our range. We do not offer a fit-only service for materials bought elsewhere.
Are your products covered by guarantees?
All flooring products come with manufacturer-backed guarantees covering defects and performance lifespan. Our workmanship is also covered by our service guarantee.
Do you serve areas outside Norwich?
While based in Norwich, we serve surrounding areas. Contact us for specific location details and availability.
Can I see samples before purchasing?
Yes, we offer a sample service. Visit our Nottcutts showroom to view cork flooring samples or take carpet/vinyl samples home for consideration.
Reviews (3)
Neil McDonald
Jul 21, 2018
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Fantastic job. John delivered quickly at our request, at a very reasonable price. Excellent friendly service and very well fitted. Would highly recommend Arbons!
Irma Jan
Dec 05, 2017
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Very happy with my new flooring. Great service and price. John Arbon is very helpful and found the best option for us. Would recommend to anyone. Thank you
Wayne Frary
Jul 31, 2016
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Absolute top class fitter. The finest customer care ive ever experienced in any field and the most genuine and honest guy too. Didn't get the keys to our new build until 14:30 on the friday and John was booked in for the day. Half a day gone before he could even start so instead of whining about the late start he cracked on, worked flat out and finished at 2300 hrs so we could move beds etc in. This was 2 sets of stairs, 4 bedrooms and a lounge. Came back a day later to vinyl 3 bathrooms. The finish is perfect, brilliant job. Can't recommend him enough, even though my daughter thought he was hot, lol. 10 out of 5 stars.
