Business Details
42 Years
experience
Handmade Rugs in Norwich | Oriental Rugs Of Norwich
Established in 1984, Oriental Rugs Of Norwich has been a trusted provider of handmade rugs for over 40 years. Our showroom in historic Bedford Street, Norwich, spans three floors and showcases over 600 hand-selected rugs from Iran, India, Pakistan, and Afghanistan. Each piece is chosen for its authenticity, durability, and craftsmanship, reflecting decades of cultural heritage. We offer a unique home visit service, allowing customers to view rugs in their own space before purchasing. Our in-house cleaning and repair specialists ensure the longevity of your investment, with techniques honed over decades.As a family-owned business, we combine personal service with expert knowledge, providing tailored advice to suit individual tastes and requirements. Our commitment to quality is matched by our competitive pricing, with exclusive discounts available across our collection. With a 5-star Google rating and a reputation built on trust, we pride ourselves on delivering exceptional value and service to both local and international customers.
Services
Handmade Rugs
Kilims
Rug Cleaning
Rug Repair
Home Visit Service
Persian Rugs
Afghan Rugs
Indian Rugs
Pakistani Rugs
Vintage Rugs
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of expertise in handmade rug selection and care
- Our free home visit service lets you view rugs in your own space
- In-house cleaning and repair specialists with decades of experience
- Family-owned business combining personal service with expert knowledge
- Exclusive discounts on a diverse range of hand-knotted rugs and kilims
What people say
Stunning quality
Fantastic service
Super quick delivery
Great prices
Knowledgeable staff
Services
Handmade Rugs
We supply authentic hand-knotted rugs from Iran, India, Pakistan, and Afghanistan. Each piece combines traditional craftsmanship with modern design, featuring intricate patterns and premium materials. Our collection includes Persian masterpieces, durable Afghan designs, and contemporary styles. Every rug undergoes rigorous quality checks to ensure longevity and beauty, making them ideal for enhancing both residential and commercial spaces.
Rug Cleaning
Our expert cleaning service restores rugs to their original vibrancy using specialist techniques. We remove deep-seated dirt and stains while preserving delicate fibers, extending the lifespan of your investment. The process includes gentle washing, thorough drying, and final quality checks. Regular professional cleaning every 5-7 years maintains appearance and hygiene standards for high-traffic areas.
Rug Repair
We offer comprehensive repair solutions for damaged rugs, from securing frayed edges to full pile re-weaving. Our specialists handle fire damage, pet-related issues, and general wear restoration. Repairs maintain structural integrity while preserving aesthetic value. Estimates are provided free of charge, with transparent pricing for all restoration work undertaken in our Norwich workshops.
Home Visit Service
Experience our 'try before you buy' service with free home deliveries of selected rugs. Choose up to six pieces to view in your space, with no obligation to purchase. Our staff provide expert guidance during home visits, helping customers make informed decisions. This service combines convenience with professional advice, ensuring perfect rug selection for any interior.
Kilim Rugs
Our kilim collection features traditional flatweave rugs from across the Middle East and Central Asia. These lightweight, reversible rugs showcase vibrant patterns and earthy tones, suitable for both modern and classic interiors. Available in multiple sizes from small accents to oversized statement pieces, kilims offer versatile decor solutions while maintaining cultural authenticity and craftsmanship.
People
James Durrant
Owner
James Durrant founded Oriental Rugs Of Norwich in 1984. With over 40 years' experience in the rug trade, he personally selects every piece in the collection. His expertise spans traditional weaving techniques and contemporary design trends, ensuring quality and authenticity across the range.
Questions
How often should I have my rug professionally cleaned?
We recommend professional cleaning every 5-7 years, depending on usage. High-traffic areas may benefit from more frequent maintenance to preserve appearance and longevity.
Do you offer rug repair services?
Yes, we provide comprehensive rug repair including edge reinforcement, fringe replacement, and pile restoration. Contact us for a free estimate tailored to your rug's specific needs.
Can I view rugs in my home before purchasing?
Yes, our free home visit service allows you to view up to six rugs in your space. Our staff will bring selected pieces to your location for informed decision-making.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash payments in-store. Payment options for online purchases are detailed during the checkout process.
Do you deliver outside Norwich?
Yes, we offer delivery across the UK. Additional charges may apply for deliveries outside Norwich. Collection from our Bedford Street showroom is also available.
