Business Details
Expert Flooring Solutions in Paignton
Established as a family-run business, Sam Willis Carpets & Flooring combines over 70 years of combined industry experience with a commitment to excellence. Our founder, Sam Willis, began his journey in the flooring trade at age 4 and has since earned recognition as Torbay's first and only master installer certified by the National Institute of Carpets and Floor Laying, Quick-Step, and Balterio. With a team that includes master installers Riley and Aidan, alongside Kerry Willis managing showroom operations, we deliver tailored flooring solutions for residential and commercial clients.Our expertise spans luxury vinyl tiles, carpets, laminate, engineered wood, and natural floor coverings, all installed to BS5325 standards to maintain manufacturer warranties. We pride ourselves on offering competitive pricing, free consultations, and a comprehensive service from initial design to final installation.
Services
Carpets
Luxury Vinyl Tiles
Laminate Flooring
Wood Flooring
Natural Floor Coverings
Commercial Flooring
Carpet Whipping
Subfloor Preparation
Rug Customisation
Stair Runners
Highlights and features
- 70+ years combined experience in flooring installation
- Certified master installers with multiple industry accreditations
- Free consultations and tailored flooring solutions
- BS5325 installation standards for manufacturer warranties
- Specialist subfloor preparation for all property types
Associations and certifications
- National Institute of Carpets and Floor Laying
- Quick-Step
- Balterio
- Floorskills
What people say
Perfect job
Highly qualified professional
Very high standard
Reasonable prices
Nothing too much trouble
Services
Luxury Vinyl Tiles
We specialise in luxury vinyl tile installations that combine durability with aesthetic appeal. Our master-certified team works with premium brands like Karndean and Amtico to create bespoke flooring solutions. Each installation includes comprehensive subfloor preparation, ensuring optimal adhesion and longevity while maintaining manufacturer warranties.
Carpets
Our carpet installation service covers residential and commercial properties with options from leading manufacturers. We handle all aspects including furniture movement, old flooring removal, and precise fitting to BS5325 standards. Sam's expertise as a seven-time master installer guarantees professional results.
Wood Flooring
We supply and install engineered wood and laminate flooring with specialist finishes including herringbone patterns. Our team are certified installers for Quickstep and Balterio products, offering undercutting, skirting adjustments, and heritage property adaptations to ensure perfect results.
Commercial Flooring
We provide comprehensive commercial flooring solutions for healthcare facilities, offices, and retail spaces. Our services include safety flooring installations, subfloor preparation, and compliance with industry standards. Recent projects include installations for Karndean managers and Ofsted apprenticeship facilities.
Carpet Whipping
Kerry Willis offers professional carpet whipping services to create custom rugs, stair runners, and vehicle mats. Using high-quality offcuts, this service transforms leftover materials into functional decorative pieces while maintaining structural integrity through traditional techniques.
People
Sam Willis
Owner & Master Installer
With over 21 years in the flooring industry, Sam is Torbay's first master installer certified by multiple manufacturers. He started at age 4, earned seven master installer qualifications, and specialises in all flooring types while contributing to industry training programs.
Kerry Willis
Showroom Manager
Kerry has supported the business since 2008 and now manages showroom operations. Trained by Floorskills in carpet whipping techniques, she assists customers with product selection and oversees administrative operations while creating custom rug solutions.
Riley
Master Installer
Qualified since 2016, Riley became one of the country's youngest master installers at 23. He specialises in luxury vinyl tiles and holds multiple certifications from industry leaders including Uzin and Bostik while maintaining NICF membership since 2018.
Aidan
Flooring Technician
Joining in 2023, Aidan has rapidly developed expertise in subfloor preparation and LVT installation. He has completed specialist training with Fball and Altro, focusing on damp proofing and heritage property adaptations while becoming a valued team member.
Tony Willis
Senior Advisor
With 55 years of industry experience, Tony provides technical guidance to the team. His extensive knowledge of traditional installation methods and material properties supports quality control across all projects undertaken by the business.
Questions
What types of flooring do you supply and install?
We work with carpets, luxury vinyl tiles, laminate, engineered wood, natural materials like sisal, and commercial flooring solutions.
Do you offer installation-only services?
No, we provide supply-only or supply-and-install services to ensure quality control and warranty compliance.
Can I get samples taken home?
Yes, we allow customers to take samples home to check colour and texture against their interior décor.
Are your installers certified professionals?
Our team includes multiple master installers certified by industry bodies and manufacturers like Quick-Step and Karndean.
Do you work on commercial projects?
Yes, we handle commercial installations including healthcare facilities, offices, and retail spaces with specialist flooring requirements.
What areas do you cover?
We serve Torbay, South Hams, Teignbridge, and surrounding Devon areas from our Paignton showroom.
Reviews (3)
Johanna Warden
Apr 14, 2018
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Thank you to Sam & Riley on doing a fantastic job very professional and went the extra mile to make my carpets looking great would recommend highly
Amy Crompton-Holgate
Mar 22, 2018
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A BIG thank you to Sam and Riley who have done such an amazing job on a very challenging floor. The result is amazing and I can not recommend them enough! 5 stars is not enough!
Emily Hearn
Mar 05, 2018
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We have used Sam for our previous, and our current house and can honestly say we wouldn't use anyone else! He's genuine, punctual and tidy. And his work is always to the highest standard. Wouldn't hesitate to recommend. Thank you Sam (And Riley)!
