Business Details
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Expert Furniture Restoration & Bespoke Design in Romford
The Abbey Group has built a reputation for excellence in furniture restoration and bespoke design, drawing on over a century of family expertise. Our master craftsmen specialise in reviving antique and modern wood surfaces, offering services ranging from fire and flood restoration to custom-made furniture tailored to exact specifications. We prioritise clear communication and efficiency, working closely with insurers to streamline claims while maintaining the highest standards of craftsmanship. Our commitment to sustainability is reflected in our use of eco-friendly materials and practices, earning recognition such as the Environment Business of the Year Award.With workshops in Romford, Essex, we serve clients across the UK and internationally, providing a personal service that includes free consultations, lifetime guarantees, and replacement items during restoration. Our accolades, including multiple awards for customer care, underscore our dedication to quality and client satisfaction.
Services
Bespoke Furniture
Fire and Flood Restoration
Furniture Restoration
Insurance Services
Corporate & Commercial Repair
Upholstery
Antique Furniture Repair
Flooring Restoration
French Polishing
Art Restoration
Highlights and features
- We offer over a century of family expertise in furniture restoration.
- Our craftsmen provide bespoke solutions for unique projects.
- We provide a free initial consultation and lifetime guarantee.
- We work directly with insurers for seamless claims processing.
- Award-winning service with a commitment to sustainability.
What people say
Outstanding results
Fantastic workmanship
Excellent service
Transformed it back to new
Brilliant service
Services
Bespoke Furniture
We create custom furniture to exact specifications, from initial consultation to final delivery. Our master craftsmen use traditional techniques and high-quality materials, ensuring each piece is unique and built to last. Clients receive regular updates and photographs throughout the process, with options for material and finish selection.
Fire and Flood Restoration
Specialising in restoring items damaged by fire, water, or accidents, we handle everything from furniture to fine art. Our process includes assessment, valuation, and expert restoration, with storage facilities and replacement items provided during repairs. We coordinate with insurers to ensure a seamless experience for clients.
Furniture Restoration
Our craftsmen restore antique and modern wood furniture using techniques like French polishing, inlaying, and gilding. We repair broken components, match colours for refinishing, and offer upholstery services. Each restoration is tailored to preserve the item's original character while ensuring durability.
Insurance Services
We work directly with insurers to manage claims efficiently, providing written reports, valuations, and transparent communication. Our dedicated project managers ensure timely restoration, with regular updates and on-site visits to meet client needs. This service minimises disruption for policyholders.
Corporate & Commercial Repair
We offer tailored repair and maintenance services for businesses, including hotels, offices, and public spaces. Our work encompasses polishing, stripping, re-veneering, and manufacturing bespoke items like boardroom tables. Past clients include The Savoy, Unilever, and Marriott Hotels, reflecting our reliability and quality.
Questions
What types of furniture restoration do you offer?
We restore antique and modern wood furniture, including fire and flood damage, upholstery, flooring, and intricate details like inlaying and gilding.
Do you work with insurance companies?
Yes, we handle insurance claims directly, providing valuations, reports, and transparent communication to streamline the process for clients.
Can I get bespoke furniture made to my design?
Yes, we offer custom furniture with a free consultation, material selection, and regular updates throughout the crafting process.
What areas do you serve?
We operate nationwide in the UK and offer international delivery and restoration services for clients abroad.
How long does restoration typically take?
Timelines vary by project complexity but average 4-8 weeks, with urgent cases prioritised and discussed during consultation.
Do you provide guarantees on your work?
Yes, every piece comes with our lifetime guarantee, covering repairs or adjustments needed due to craftsmanship issues.
Reviews (3)
Gina Hooker
Feb 05, 2018
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After a flood at my mother's house Abbey collected the dining room table and 8 chairs and a dresser that had got water damage. They have just brought them back and they are as good as new. The chairs were newly upholstered and everything looks wonderful. A very professional service by lovely helpful people. Would highly recommend them.
Donna Hickey
Sep 12, 2017
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We had 4 dining chairs that were Re-padded and I have to say the workmanship was second to none. no soggy bottom for us!. great communication, emails calls and the items were picked - up and dropped off. very happy customer and would highly recommend x
Joan Finch
Apr 12, 2016
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I have been providing HR Services to Lisa at the Abbey group for quite some time now, and during this time I have always found Lisa to be very mindful of HR best practise, the Companies legal Obligation, ensuring the Company is compliant with UK Employment Law and meeting its Client Contractual obligations. Lisa has set in place good foundations to build on best practise to now be able to drive productivity through employee engagement.
