(16)

JALI

Call Now
Website
Call
Business Details
36 Years
experience
Custom Made Furniture Experts in Kent
Established in 1990, JALI is a family-run British manufacturer based in Kent with over 30 years of innovation in bespoke furniture design. Our award-winning online configurator allows customers to create made-to-measure furniture tailored to their exact specifications, from radiator covers to wardrobes. We combine advanced technology with sustainable practices, sourcing FSC-regulated materials and utilising energy-efficient manufacturing processes.

Our team has supported over 100,000 customers, delivering high-quality, self-assembly kits directly to their doors within 4-8 weeks. Featured in film, television, and collaborations with renowned interior designers, we pride ourselves on transforming homes with precision-crafted, eco-conscious solutions that prioritise individuality over mass production.
Services
Radiator Covers TV Units Wardrobes Dressers Bookcases Doors Cupboards Drawers Fretwork Panels Shelving
Details
  • Year established: 1990
Highlights and features
  • We offer 30+ years of expertise in bespoke furniture manufacturing
  • Our patented online design tool enables precise customisation
  • We use FSC-certified sustainable materials in all production
  • We deliver nationwide within 4-8 weeks with full assembly kits
  • Our family-run business maintains a 5-star independent rating
What people say
Exceptional quality Easy to assemble Outstanding service Perfect fit Eco-friendly materials
Services
Radiator Covers
JALI's made-to-measure radiator covers combine functionality with style, allowing heat to circulate while concealing unsightly radiators. Available in multiple designs, these custom units fit any size radiator perfectly. Customers appreciate their easy installation and seamless integration with interior decor.
Wardrobes
Tailor-made wardrobe solutions maximise storage efficiency with adjustable shelves, hanging rails, and drawers. Designed to fit any room dimensions while offering personalised finish options. Customers highlight their durability and space-optimising capabilities.
Bookcases
Precision-engineered bookcases adapt to narrow alcoves or entire walls, featuring adjustable dimensions and style choices. Crafted from sustainable materials with durable finishes. Users commend their structural integrity and aesthetic appeal.
Dressers
Versatile dresser designs transform awkward spaces into functional storage solutions with customisable dimensions and decorative elements. Available with various door styles and finish options. Customers praise their quality construction and adaptable design.
Fretwork Panels
Intricate MDF fretwork panels add architectural interest to walls, doorways, and alcoves. Precision-cut patterns allow for creative room division and decorative accents. Users appreciate their premium finish and transformative effect on interior spaces.
Questions
How does JALI's custom furniture design process work?
Our online configurator lets you adjust dimensions, styles, and finishes in real-time. After placing your order, we manufacture your custom design in our Kent factory and deliver it within 4-8 weeks.
What materials does JALI use for its furniture?
We use FSC-certified MDF and sustainable wood sources, with eco-friendly paints and finishes. Our manufacturing process minimises waste through precision cutting and energy recovery systems.
Can I get help with the design process?
Yes, our design team provides support throughout customisation. The online tool offers real-time pricing adjustments, and customer service is available for specific queries.
What is the delivery timeframe for custom orders?
All made-to-measure items take 4-8 weeks for production and delivery. This includes manufacturing in our Kent facility and nationwide shipping with protective packaging.
Does JALI offer assembly services?
Our furniture comes as self-assembly kits with clear instructions. While we don't provide direct assembly services, many customers hire local tradespeople for installation.
What warranty or guarantees apply to JALI products?
We offer a 12-month warranty against manufacturing defects. Our precision manufacturing ensures accurate measurements, with replacement parts available for any sizing issues.
Videos
Reviews (16)
Agata Kowalska-Yarlett
Jun 17, 2022 Report
Fantastic company and the most amazing customer service. Ordered custom fretwork panels. Jali has been in touch with me several times, informing about the progress, delivery, etc. Fretwork panels look like a dream. Beautiful job. Everything smooth and nicely primed. I will definitely order again.
Charlotte Crossman
Apr 26, 2022 Report
Jali made our bespoke radiator covers. It has a great online system to help you input your required measurements. However I did mess up on one of the measurements and this was noticed by the Jali team who contacted me to advise what the measurement should and altered it accordingly. I then had great communication with regards to delivery and finally the product itself came with clear instructions. The quality and finish of the radiator covers are great. I would definitely recommend this company.
Lynsey Willis
Apr 12, 2021 Report
Great range of products which are completely bespoke to fit your own design and space. We had two alcoves which got narrower nearer the back and meant ready made furniture wouldnt fit snuggly. Jail units are made to your exact specification and have cover strips to give a neat finish. Excellent customer service and delivery.
Andrew Smith
Mar 29, 2021 Report
This is the third Jali bookcase we have purchased. Builiding it was easy due to it being in three sections, which are bolted together when in position. The instructions were on multiple colour A3 sheets, which were very easy to follow. This is the first bookcase we purchased which is finished in oak veneer. The veneer finish was very reasonably priced and proved to be good quality, no splits on the edges.

I finished it in medium oak Danish Oil. This was done when it was fully assembled, if I had room I would probably have applied the oil to the panels before assembling. We are very please with the bookcase.
Antonio Alcaina Serrano
Aug 06, 2020 Report
As a keen DIYer, I have to say that Jali is the place to go. To begin with, the website is straight forward and easy to use, on top of having a wonderful 3D designer which allows you to create your unique piece of furniture. The wide array of options helps you find exactly what you need in no time and the customer service is excellent. I had some questions as to what I could and could not do on the 3D designer, and the lady on the phone was helpful, polite, and very patient.

This is something you don't tend to get with big off the shelf furniture manufacturers! Even though I waited a little while for my furniture to arrive, (just over 4 weeks), I would not expect any less from bespoke furniture, especially since they've kept going through lockdown! The furniture arrived flat packed and in perfect condition, and on the weekend we got our tools out and started building our dresser.

I have to say, this is no chipboard, this is good quality MDF with a fantastic real oak veneer finish. Upon opening our boxes you could tell this was excellent quality furniture, which you can rarely get in many places unless you hire an expensive carpenter. Easy to assemble, and even though heavy, I am so proud to have it in my house. I will always recommend and keep recommending Jali to everyone I know. We need to keep supporting these family businesses, especially with the current situation. Money well spent I say!
Jordan
Jun 01, 2020 Report
We have just finished our fantastic made to measure bookcase from Jali and we just could not be more pleased with it. From the website, the ease of design, the speed of delivery, the quality and the ease of building, everything was amazing. we can not recommend them enough. We are looking forward to ordering from them again , and thank you to all the staff who kept working during the pandemic, we do appreciate it.
Lesley Bailey
Apr 29, 2020 Report
The service from this company, even during lockdown, has been second to none. The product is fabulous and clear instructions made it easy to put together. I can't recommend this company highly enough. I like my purchase so much I have put a second order in today
Julie Eyre
Mar 08, 2020 Report
I have had several radiator covers from Jali. I have found the customers service to be excellent they contacted me to check my order as they thought I had made a mistake, which I had ! The product arrived on time with clear instructions and in perfect condition. Their products in my opinion are of superior quality and the design service on line is great. I have had so many compliments.
Felicity Reynolds
Mar 08, 2020 Report
Fabulous service and an equally fabulous product - I would not hesitate to use Jali again. It has changed an old gas fire that couldn't be removed and was an eyesore to a sleek focal point as well as hiding all the wires from our television (a bonus we were not expecting!!
Emma Hart
Mar 06, 2020 Report
unique products and fabulous designs. Great customer service and delivery. Highly recommended if you want to personalise your home with a special touch. Love Jali!
Jess Jenner
Mar 06, 2020 Report
I have purchased many products with Jali in the past and will definitely continue to do so! The whole process was so easy from designing the furniture to putting it all together. The customer service is also second to none and the Jali team were an absolute pleasure to work with. I highly recommend Jali for all your bespoke furniture needs!
Susanne Maier
Mar 05, 2020 Report
Just perfect! The designs are stunning, the quality is great and the service is absolutely perfect. I had such a nice contact with Jenny from the customer service for the approval of the design and fitting and got always quick and professional response to my questions. The radiator cover arrived very safe packed and in perfect conditions. The assembling instructions were easy to understand, everything was simple to fix. And the best: It looks absolutely stunning in my room! Thanks a lot for this great job.
Dee Phenna
Feb 27, 2020 Report
Ive ordered many custom radiator covers from Jali over the last 5 years and have been happy with all purchases. The products always arrive promptly, and the quality is excellent! They have stood the test of time and will definitely be using this company again.
Martin Bilham
May 17, 2018 Report
Ordered my furniture 12 weeks ago and have been told it will be at least another 4 weeks. How they are still taking orders they cannot fulfil is beyond me. Never receive updates and have to chase them if I want to know how much longer it will take. Only order if you willing to wait an indefinite amount of time. Fingers crossed it arrives before Xmas and to a good standard.
Simon Mills
May 08, 2018 Report
Really disappointed, poor leads times 14 weeks after paying in full, a number of parts missing which had to be posted and still waiting on remakes from my orders 8th and 11th Jan this year, it's now May!
Karen Faux
Jan 30, 2018 Report
Ordering in October we were told a 3-5week delivery, this ended up being 10 weeks. What arrived was of complete sub zero standard. Our replacement we were told would be a priority which finally arrived Saturday, 4months after the initial order! This has arrived with several dents, large scratches and puckered marks over it, which is absolutely no good when it is on full display in your window. This time Jali thinks this is of good enough standard and are refusing to replace. I do not recommend their products