Business Details
Your Trusted Cleaning Partner in Malmesbury
The Housekeeper was founded with a clear mission: to simplify domestic life through tailored cleaning and housekeeping solutions. Our approach combines over 35 years of combined industry experience with a deep understanding of modern household needs. We specialise in creating flexible service plans that adapt to individual client requirements, whether for regular maintenance, deep cleaning, or post-construction tidying.Our CRB-checked professionals utilise quality equipment and eco-conscious products to deliver consistent results across Wiltshire and Gloucestershire. By maintaining rigorous training standards and prioritising client communication, we ensure every visit meets exacting cleanliness benchmarks while respecting clients' personal space and routines.
Services
Regular Clean
Deep Clean
Builders Clean
Laundry Service
Grocery Unpacking
Highlights and features
- We have over 35 years combined experience in domestic cleaning services
- Our team consists of fully CRB-checked and trained professionals
- We offer fully customised cleaning plans to match individual requirements
- We operate with comprehensive insurance coverage for client protection
- Our staff receive ongoing training to maintain service excellence
What people say
Spotless results
Friendly and professional staff
Freed up valuable time
Thorough and reliable service
Excellent customer service
Services
Regular Clean
Our regular cleaning service maintains your home's cleanliness with scheduled visits tailored to your preferred frequency. Our trained professionals perform comprehensive dusting, vacuuming, surface cleaning, and bathroom sanitisation using quality products. Clients can choose weekly, fortnightly, or monthly schedules while retaining flexibility to adjust specific tasks according to evolving needs.
Deep Clean
This intensive service addresses neglected areas and seasonal cleaning requirements. In addition to standard cleaning tasks, we clean walls, interior cupboards, windowsills, and appliances. Ideal for pre-event preparation or post-occupancy cleaning, our deep clean restores your home to immaculate condition with particular attention to high-traffic and hard-to-reach areas.
Builders Clean
Specialised cleaning for properties following renovation work. Our two-stage process removes construction dust, plaster residues, and stubborn marks while protecting finished surfaces. We focus on thorough vacuuming, spot removal, and equipment cleaning to ensure your newly renovated space is immediately habitable and presentation-ready.
Laundry Service
Comprehensive laundry management including washing, drying, ironing, and garment storage. Our staff use clients' equipment while maintaining careful handling of delicate items. This service extends to bed linen changes and proper storage of cleaned textiles, ensuring fresh linens and wrinkle-free clothing are always available.
Grocery Unpacking
Practical support for managing grocery deliveries during cleaning visits. Our staff receive deliveries, store perishables appropriately, and organise items in designated storage areas. This service eliminates the need for immediate personal attention to shopping logistics while ensuring proper food storage and kitchen organisation.
People
Rob Wright
Co-Founder
With extensive service industry experience, Rob co-founded The Housekeeper to address common frustrations with domestic cleaning services. He focuses on operational excellence and client satisfaction.
Dion Alday
Co-Founder
Bringing over 15 years of management experience, Dion established The Housekeeper to provide reliable, high-quality cleaning solutions. He oversees staff training and service standard maintenance.
Questions
What areas do you cover?
We operate across Wiltshire and Gloucestershire, including Malmesbury, Cirencester, Chippenham, Royal Wootton Bassett, and Tetbury.
How are cleaning schedules arranged?
Clients choose preferred frequencies - weekly, fortnightly, monthly or as needed. We adapt schedules to match individual requirements.
Are your staff properly vetted?
All our cleaners undergo CRB checks and employment verification before starting. We maintain ongoing training and performance monitoring.
What cleaning products do you use?
We bring our own quality eco-friendly products but can use client-supplied products if preferred. All materials meet safety standards.
How are service issues resolved?
We maintain open communication channels and address concerns immediately. Our team works with clients to ensure complete satisfaction.
Do you offer one-off cleaning services?
Yes, we provide deep cleans and builders' cleans as standalone services, with no requirement for ongoing commitments.
