Business Details
33 Years
experience
Emergency
services
Trusted Plumbing & Heating in Torquay
Established in 1993, South West Plumbing Services is a family-run business dedicated to delivering exceptional plumbing and heating solutions across Torbay, Teignbridge, and the South Hams. Our Gas Safe and OFTEC-registered engineers combine decades of experience with a commitment to personalized service, ensuring every customer receives tailored solutions for boiler installations, emergency repairs, and renewable energy systems. With a 100% satisfaction guarantee, MCS accreditation, and a reputation built on 5-star customer reviews, we prioritise transparency, reliability, and technical expertise.Our team provides 24/7 emergency cover, free no-obligation quotes, and comprehensive service plans, supported by 5 million public liability insurance. From traditional plumbing repairs to cutting-edge heat pump installations, we maintain rigorous standards in workmanship and customer care, ensuring long-term peace of mind for residential and commercial clients.
Services
Boiler Installations
Plumbing Repairs
Heat Pumps
Bathroom Fitting
Emergency Services
Landlord Services
Power Flushing
Smart Controls
Underfloor Heating
Servicing
Details
- Year established: 1993
Highlights and features
- We offer 24/7 emergency plumbing and heating cover
- Our engineers hold Gas Safe and OFTEC certifications
- MCS-accredited installations qualify for government grants
- Free no-obligation quotes with transparent pricing
- 5 million public liability insurance for all work
Associations and certifications
- MCS (Microgeneration Certification Scheme)
What people say
Brilliant service
Efficient repairs
Professional engineers
Quick response
Peace of mind
Services
Boiler Installations
We specialise in gas, LPG, and oil boiler installations, offering Worcester Bosch-certified replacements with full system integration. Our engineers conduct heat loss calculations to ensure optimal efficiency, providing tailored solutions for residential and commercial properties. All installations include safety checks, warranty registration, and user training.
Heat Pumps
Our MCS-accredited team designs and installs air source heat pumps, qualifying customers for the 7,500 Boiler Upgrade Scheme. We handle system sizing, insulation assessments, and integration with existing heating infrastructure, ensuring compliance with MCS standards for performance and longevity.
Emergency Repairs
Available 24/7, our emergency service addresses burst pipes, boiler failures, and drainage issues. Engineers provide immediate phone guidance before attending, prioritising damage limitation and rapid resolution. No call-out charges apply for existing customers.
Bathroom Fitting
From design consultation to complete installation, we offer bespoke bathroom solutions with modern fixtures and tiling. Our team handles plumbing, electrics coordination, and waterproofing, ensuring compliance with building regulations and lifetime durability.
Servicing Plans
HeatCare plans provide annual boiler servicing, priority call-outs, and repair coverage. Three tiered options include parts and labour up to 1,000 per breakdown, with optional add-ons for gas fires, solar systems, and air conditioning units.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency cover for plumbing and heating issues across Torbay, with no call-out charges for existing customers.
Can I get a government grant for a heat pump?
Yes, as MCS-accredited installers, we help customers claim the £7,500 Boiler Upgrade Scheme grant for air source heat pump installations.
Are your engineers qualified?
All our engineers hold Gas Safe and OFTEC certifications, with specialist MCS accreditation for renewable energy systems.
Do you provide boiler service plans?
Yes, our HeatCare plans offer monthly maintenance with annual servicing, priority response, and repair coverage up to £1,000 per breakdown.
What areas do you cover?
We serve Torbay, Teignbridge, and the South Hams, with showroom facilities in Torquay for product demonstrations and consultations.
Can you help with landlord compliance?
Yes, we provide gas safety certificates, emergency repairs, and maintenance services specifically tailored to rental property requirements.
Reviews (3)
Mandy Dewis
Aug 09, 2018
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We recently had to have our bath replaced, and we are so pleased we chose South West Plumbing Services to carry out the work. They were very professional and efficient. Would have no hesitation in recommending this company. Five Star service, thank you.
Samantha Weaver
Mar 15, 2018
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Professional, friendly and reliable. Battled the snow & ice to ensure my new boiler was installed - John walked to my house through the snow. Excellent service - and a lovely touch to be sent flowers to say thanks for choosing them. Highly recommend.
Chris Thomas
Jan 12, 2018
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At last we found a plumbing company who have been able to fix a long-standing problem with our bath taps that 3 other plumbers couldn't or wouldn't. Thanks for the prompt, professional and helpful service. Especially to Andre who wasn't fazed by the difficult job. Also liked the text messaging service and the ability to see who the engineer is before they visit which must be a great idea to provide security and peace of mind to vulnerable customers. Thank you.
