Business Details
Emergency
services
Expert Gas & Central Heating Services in Staines upon Thames
Thames Flame has been delivering expert gas, central heating, and plumbing services across the Thames Valley region for over 25 years. Our Gas Safe registered engineers specialise in boiler installations, repairs, and servicing, alongside comprehensive plumbing solutions and heat pump systems. With a commitment to reliability, we offer 24-hour emergency call-out services and a 12-month guarantee on all work completed.Our team prioritises customer satisfaction, evidenced by our high Checkatrade rating and longstanding reputation for transparency, technical expertise, and competitive pricing. We serve both residential and commercial clients, ensuring safe, efficient systems with minimal disruption to your property.
Services
Boiler Installations
Boiler Repairs
Gas Appliance Servicing
Boiler Servicing
Plumbing Services
Heat Pumps
Care Plan
Landlords Services
Emergency Repairs
Heat Pump Installation
Highlights and features
- We have over 25 years of experience in gas and central heating services.
- Our engineers are Gas Safe registered and highly experienced.
- We provide 24-hour emergency call-out services.
- All work comes with a 12-month service guarantee.
- We maintain a very high Checkatrade rating for customer satisfaction.
Associations and certifications
- Gas Safe Register
- Worcester Bosch
- Checkatrade
- MCS
What people say
First class service
Highly recommend
Professional and friendly
No hidden charges
Outstanding service
Services
Boiler Installations
We offer expert boiler installations tailored to your home or business needs. Our Gas Safe engineers recommend models that optimise efficiency and budget, with up to 12 years warranty on new boilers. All installations include a 12-month workmanship guarantee and advice on energy-saving practices.
Boiler Repairs
Our 24/7 emergency boiler repair service ensures rapid response for heating or hot water failures. With engineers having at least 10 years' experience, we resolve issues on any boiler brand, completing 99% of repairs during the first visit with no hidden costs.
Plumbing Services
From burst pipes to tap installations, our qualified plumbers handle all domestic and commercial plumbing needs. Available 24/7 for emergencies, we guarantee parts and labour for 12 months, ensuring minimal disruption and long-term system reliability.
Heat Pump Installation
As MCS-registered specialists, we install and service Vaillant heat pumps with up to 7-year component guarantees. Our solutions reduce carbon footprints and energy bills while offering smart controls and quiet operation, backed by 24-hour emergency support.
Gas Appliance Servicing
We ensure gas fires, cookers, and water heaters operate safely and efficiently. Our Gas Safe engineers perform thorough inspections, leaving properties clean and minimising energy costs, with a 12-month guarantee covering all serviced appliances.
Questions
What areas do you cover?
We serve the Thames Valley region, including Staines upon Thames and Middlesex, with rapid response times for both residential and commercial properties.
Do you offer emergency services?
Yes, our 24-hour emergency call-out service ensures immediate assistance for heating or plumbing failures, with same-day response guaranteed.
Are your engineers qualified?
All our engineers are Gas Safe registered, with at least 10 years' experience, and we hold accreditations with Worcester Bosch and MCS for heat pump installations.
What guarantees do you provide?
We offer a 12-month service guarantee covering parts and labour, with new boilers including up to 12 years warranty and heat pumps up to 7 years.
Can I finance my boiler installation?
Yes, we offer finance options through Novuna Personal Finance, subject to credit checks, with a 14-day cooling-off period available.
