Business Details
14 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Hemel Hempstead
Established in 2012, Neptune Heating & Plumbing is a family-run business committed to delivering high-quality plumbing and heating solutions across Hertfordshire and Buckinghamshire. Our Gas Safe Registered engineers combine over 12 years of industry experience with a dedication to competitive pricing, ensuring customers receive exceptional value without compromising on service standards. We specialise in boiler installations, emergency repairs, gas safety inspections, and full bathroom renovations, supported by public liability insurance up to 5 million.Our approach prioritises transparency, with no hidden costs and a guarantee to match like-for-like written quotes. Serving both residential and commercial clients, we maintain a strong reputation through Checkatrade membership and consistent customer satisfaction, evidenced by numerous five-star testimonials. Our team's expertise in resolving complex heating issues, including powerflushing systems and boiler diagnostics, underscores our position as trusted local specialists in domestic gas and plumbing services.
Services
Boiler Installations
Plumbing Repairs
Gas Safety Certificates
Bathroom Renovations
Emergency Leak Repairs
Central Heating Systems
Tap Replacements
Pipe Repair
Boiler Servicing
Powerflushing
Details
- Year established: 2012
Highlights and features
- Family-run business with 12+ years' local experience
- Gas Safe Registered engineers for all domestic gas work
- Competitive pricing with no hidden costs or call-out fees
- Public liability insurance up to 5 million
- Checkatrade-verified service with 5-star customer testimonials
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Professional engineers
Prompt emergency response
Competitive pricing
Trustworthy workmanship
Services
Boiler Installations
We provide A-rated combi and system boiler installations with wireless roomstats, telescopic flues, and full system cleansers. Our Gas Safe engineers ensure compliance with Gas Safe and local building regulations, including manufacturer warranty registration. All installations include powerflushing options to improve system efficiency by up to 25% through sludge removal.
Gas Safety Certificates
Our Gas Safe engineers conduct comprehensive safety inspections covering pressure tests, flue flow analysis, and combustion checks. Failed installations receive immediate warning notices with remedial action plans. Certificates are issued within 24 hours of passing inspections, with copies provided to landlords, agents, and tenants as required by law.
Emergency Plumbing Repairs
Available for urgent water, gas, and heating emergencies, our response team addresses burst pipes, boiler failures, and gas leaks within 60 minutes. Services include temporary fixes and full system diagnostics, with transparent pricing starting at 90 + VAT for standard callouts and 150 + VAT for emergency visits.
Bathroom Renovations
We offer complete bathroom transformations including wet rooms, shower units, and tiling. Our services cover plumbing, electrical upgrades, and finishing touches like towel rails and thermostatic valves. Installations use copper pipework where possible, with all work guaranteed for 12 months against workmanship defects.
Boiler Servicing
Our comprehensive boiler service includes gas pressure checks, flue emission tests, and corrosion inspections. We recommend annual servicing to maintain manufacturer warranties, with engineers providing safety certificates and efficiency reports. Failed services receive immediate diagnostic reports with repair options.
Questions
What areas do you cover?
We serve Hemel Hempstead, Berkhamstead, Tring, Chesham, Watford, Luton, St Albans, Leighton Buzzard, and surrounding areas in Hertfordshire and Buckinghamshire.
Are your engineers Gas Safe registered?
Yes, all our engineers hold current Gas Safe registration (No: 514249) for domestic gas installations, servicing, and safety inspections.
Do you offer emergency services?
Yes, we provide emergency callouts 7 days a week with a response time of 60 minutes or less for urgent plumbing and heating issues.
What payment methods do you accept?
We accept cash, BACS transfers, cheques, and online banking payments for all our plumbing, heating, and gas safety services.
What warranties do you offer?
We provide a 12-month workmanship guarantee on all installations, with manufacturer warranties applying to boiler and component parts as specified during quotation.
How often should boilers be serviced?
Annual boiler servicing is required to maintain manufacturer warranties, with engineers providing safety certificates and efficiency reports during each visit.
