Business Details
37 Years
experience
Emergency
services
Trusted Plumbing & Gas Services in Sowerby Bridge
Established in 1989, Dale Stephenson has built a reputation for thoroughness, dependability, and reliability in plumbing and gas services across Yorkshire. Our team of highly trained professionals serves both domestic and commercial clients, delivering expert solutions for repairs, installations, and maintenance. With over three decades of experience, we have collaborated with housing authorities, local councils, and major contractors like Engie and Keepmoat, ensuring compliance with industry standards and legislation. Our commitment to safety and quality is underscored by memberships with APHC and the Gas Safe Register, which keep us informed of evolving regulations and best practices.We prioritise rapid response times, maintaining a 100% annual service completion record, and offer emergency repairs within two hours. Our extensive parts inventory minimises waiting times, while competitive pricing and free estimates ensure transparency. Featured in BBC One's 'DIY SOS: The Big Build', we combine technical expertise with a customer-centric approach to exceed client expectations. Our goal is to provide exceptional service through functional excellence, flexibility, and value-driven solutions tailored to Yorkshire's diverse needs.
Services
Plumbing repairs
Boiler installations
Emergency callouts
Gas safety checks
Heating systems
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in Yorkshire's plumbing sector.
- Our engineers provide emergency repairs within 2 hours.
- Gas Safe registered professionals ensure compliance and safety.
- Competitive pricing with transparent cost structures.
- Large parts inventory minimises service delays.
Associations and certifications
- Gas Safe Register
- APHC
Services
Plumbing repairs
Our Gas Safe registered engineers provide rapid response repairs for domestic and commercial properties. With a 100% annual service completion record, we address urgent issues within 2 hours and non-urgent cases within 24 hours. All work complies with Gas Safe regulations and industry standards.
Boiler installations
We supply and install replacement boilers and full central heating systems across Yorkshire. Starting from 975 + VAT, our solutions include free estimates and competitive pricing. Engineers ensure compliance with current safety regulations while optimising system efficiency for residential and commercial properties.
Gas safety checks
Professional Gas Safe inspections for rental properties, conducted by certified engineers. Priced at 42.54 + VAT regardless of appliance numbers, our checks meet legal requirements and include certificate issuance. We maintain detailed service records for compliance verification.
Commercial plumbing
Tailored plumbing solutions for commercial clients including schools, nursing homes, and fire stations. Our team has extensive experience with housing associations and contractors like Engie, delivering high-standard installations and maintenance that meet sector-specific regulations and operational needs.
Maintenance plans
Annual servicing plans ensure ongoing system reliability and compliance. We maintain detailed records, follow Gas Safe guidelines, and offer flexible scheduling. Our proactive approach prevents breakdowns while maintaining optimal performance for both residential and commercial gas and plumbing systems.
People
Lucy Shickell
Data Protection Officer
Lucy Shickell oversees data protection compliance at Dale Stephenson, ensuring adherence to GDPR regulations. With expertise in data security frameworks, she manages subject access requests and implements policies to safeguard client information across Yorkshire-based operations.
Questions
What areas do you cover?
We provide plumbing and gas services across Yorkshire, including Sowerby Bridge, Halifax, and surrounding areas.
Are your engineers Gas Safe registered?
Yes, all our gas engineers are registered with the Gas Safe Register, ensuring compliance with safety regulations.
How quickly can you respond to emergencies?
We offer emergency repairs within 2 hours for urgent cases and 24-hour response for non-urgent issues.
Do you offer free estimates?
Yes, we provide free estimates for boiler replacements and heating system installations.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Specific payment terms can be discussed during booking.
Can you service commercial properties?
Yes, we serve commercial clients including schools, nursing homes, and local authorities with tailored plumbing solutions.
Reviews (2)
Lisa Wilkinson
Jun 04, 2017
Report
I have had a terrible experience from this company. 12 months on from having the simple job of having a new shower and shower cubicle fitted I am still experiencing significant problems. This has been due in my opinion to significant errors and poor workmanship. Firstly they removed the wrong shower cubicle ( I have 2 bathrooms), there was a long delay in getting this resolved and both showers working.
When the original shower was finally fitted there was a leak due to the tiles not being fitted properly in the shower cubicle causing significant damage to the living room below. This was repaired and the living room redecorating at the end of last year. I had hoped all was sorted but there has been further leaking over the last few months due to the sealant not being applied correctly which has caused gradual damage to the plaster and paintwork in the living room. Whilst the shower has been resealed I am still waiting for the living room to be decorated a month after alerting them to the problem. It has been a nightmare!
When the original shower was finally fitted there was a leak due to the tiles not being fitted properly in the shower cubicle causing significant damage to the living room below. This was repaired and the living room redecorating at the end of last year. I had hoped all was sorted but there has been further leaking over the last few months due to the sealant not being applied correctly which has caused gradual damage to the plaster and paintwork in the living room. Whilst the shower has been resealed I am still waiting for the living room to be decorated a month after alerting them to the problem. It has been a nightmare!
Claire Butters
Nov 30, 2013
Report
Super job replacing our boiler on Thursday! All involved worked quickly, efficiently and professionally! Thank you.we are looking forward to a cosy Christmas!
