Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in South Shields
Shipley J is a trusted family-run business with over 70 years of experience in providing top-notch heating solutions. Our team of Gas Safe registered engineers specialises in gas central heating installations, boiler repairs, and servicing, ensuring safe and efficient systems for homes and businesses. We pride ourselves on delivering reliable, high-quality service while working around our clients' schedules to complete projects thoroughly and on time.Our Worcester Bosch accreditation and authorisation by the Financial Conduct Authority demonstrate our commitment to industry standards and customer satisfaction. With decades of expertise and a local team dedicated to excellence, we have become the leading choice for heating solutions in South Shields and the surrounding areas.
Services
Boiler Installations
Service & Repairs
Renewable Heating
Air Conditioning
Landlord Gas Safety
Details
- Year established: 1950
Highlights and features
- Over 70 years of combined experience in heating solutions
- Gas Safe registered engineers for safe, compliant installations
- Worcester Bosch accredited with extended boiler guarantees
- 24/7 emergency call-out service available
- Positive customer reviews highlighting reliability and professionalism
Associations and certifications
- Worcester Bosch Accredited Installer
- Gas Safe Register
- Financial Conduct Authority
What people say
Excellent service
Quick and reasonable
Friendly staff
Professional engineers
Competitive quote
Services
Boiler Installations
Specialising in Worcester Bosch boiler installations, we provide cost-effective, energy-efficient solutions for domestic and commercial properties. Our Gas Safe engineers ensure safe, compliant installations with options for finance and extended guarantees. Serving Tyne and Wear, we combine technical expertise with exceptional customer service.
Service & Repairs
We offer comprehensive boiler servicing and repair solutions to maintain system efficiency and safety. With 24/7 emergency call-outs and annual service plans, our engineers resolve issues promptly. Competitive pricing and transparent communication ensure peace of mind for all customers.
Renewable Heating
Our renewable heating solutions include air source heat pumps, solar PV, and air conditioning systems. Designed to reduce carbon footprints and energy bills, these systems are installed by MCS-certified engineers. We provide tailored advice to help customers transition to sustainable energy.
Air Conditioning
We install and maintain energy-efficient air conditioning systems for year-round comfort. Our solutions improve indoor air quality while reducing energy consumption. Systems can be integrated with renewable energy sources for maximum efficiency and cost savings.
Service Plans
Our affordable service plans offer annual boiler servicing, unlimited call-outs, and full parts/labor coverage. With bronze, silver, and gold tiers, customers choose the level of protection that suits their needs. No hidden fees ensure long-term value.
People
Nigel Surtees
Managing Director
With over 30 years in the heating industry, Nigel leads Shipley J with a commitment to quality and customer satisfaction. He oversees operations and ensures technical excellence across all installations.
Sharon Surtees
Director of Finance
Sharon manages financial operations with meticulous attention to detail. Her expertise ensures the business maintains financial stability while offering competitive pricing to customers.
Kevin Kinghorn
Director & Engineer
A qualified Gas Safe engineer with 25 years' experience, Kevin combines technical expertise with leadership. He mentors apprentices and ensures high standards in all engineering work.
Anthony Surtees
Director of Operations
Anthony coordinates daily operations, ensuring efficient service delivery. His hands-on approach and industry knowledge maintain Shipley J reputation for reliability and professionalism.
Rachel Cunningham
Office Manager
Rachel oversees administrative operations with over 15 years of experience in customer service. She ensures smooth communication between clients and engineers for a seamless customer experience.
Questions
What areas do Shipley's cover?
We serve South Shields and the wider Tyne and Wear region for all heating and plumbing requirements.
Do Shipley's offer emergency services?
Yes, our 24/7 emergency call-out service addresses urgent heating issues promptly.
Are finance options available for boiler installations?
Yes, we offer flexible payment plans through Novuna Personal Finance for boiler replacements.
What accreditations does Shipley's hold?
We are Worcester Bosch Accredited, Gas Safe registered, and FCA-authorised for financial services.
What service plans are available?
We offer bronze, silver, and gold service plans with annual servicing and breakdown cover options.
Videos
Reviews (3)
Janet Elsy
Mar 19, 2018
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Cannot praise the Shipley Team enough. Currently tackling the heating system at my cousin's flat in Whitburn. These guys think outside the box. Clever and immensely talented team. Thank you.
Bridget Anderson
Apr 18, 2017
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Shipleys installed our heating system a few years ago and we have a service contract with them. We've just used the out of hours on call engineer and they were spot on. Good engineers, fair pricing and excellent customer service. Just like it should be.
Jackie Robinson
May 18, 2016
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Just had new Central heating put in, cannot fault it or the fellas, they even fixed my faulty bath tap.go Shipleys! What service!
