Business Details
22 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Milton Keynes
Established over 15 years, we are a locally owned business dedicated to delivering cost-effective, professional boiler, heating, and plumbing services in Milton Keynes and surrounding areas. Our team comprises fully qualified engineers with over 30 years of combined experience, all registered with Gas Safe, the UK's official gas registration body. We pride ourselves on transparency, offering no hidden fees and prioritising customer satisfaction through reliable service agreements, emergency repairs, and expert installations.With over 750 regular clients and thousands of successful repairs, our reputation for punctuality, professionalism, and technical expertise has been built on consistent recommendations. Our office team ensures seamless communication, while our engineers provide clear explanations and tailored solutions, reflecting our commitment to maintaining the highest standards of safety and efficiency in every job.
Services
Boiler Service
Gas Safety Checks
Smart Controls
Power Flushing
Plumbing Repairs
Details
- Year established: 2004
Highlights and features
- We have 30+ years of combined experience in domestic heating and gas services.
- Our engineers are Gas Safe registered for safety and compliance assurance.
- We serve over 750 regular clients with a proven track record of reliability.
- We offer 24/7 emergency response for urgent heating and gas issues.
- Our transparent pricing includes no hidden fees or unexpected charges.
Associations and certifications
- Gas Safe
What people say
Quick and efficient
Polite and helpful
Fantastic service
Transparent pricing
24/7 emergency response
Services
Boiler Service
Our comprehensive boiler service includes visual inspections, flue checks, combustion analysis, and system testing to ensure safe, efficient operation. Engineers follow manufacturer guidelines and Gas Safe protocols to identify potential issues before they escalate. Regular maintenance under our service agreement helps prevent breakdowns while maintaining warranty validity for homeowners and landlords.
Gas Safety Checks
We conduct legally required gas safety inspections for landlords, covering gas meters, pipework, and appliances. Engineers verify correct installation, check for leaks, and ensure proper ventilation. A detailed Gas Safety Certificate is issued post-inspection, with urgent repairs prioritised to maintain compliance and occupant safety in rental properties.
Smart Controls
Our smart thermostat installations enable remote heating control via smartphone apps, offering energy savings through adaptive scheduling and voice activation. Systems integrate with existing boilers and support room-specific temperature customisation. Installation includes a 1-year hardware warranty and guidance on optimising energy efficiency through usage analytics.
Power Flushing
This process removes sludge and debris from central heating systems using specialist equipment and chemicals. Recommended every 5-6 years or during boiler replacements, it resolves cold radiator spots, reduces noise, and improves system efficiency. The service typically takes a full day, with pricing based on property size and radiator count.
Plumbing Repairs
We address leaks, burst pipes, tap replacements, and water pressure issues with minimal disruption. Engineers carry common spare parts for immediate fixes and provide transparent quotes before undertaking major repairs. Services extend to appliance installations like washing machines and dishwashers, with a focus on clean, efficient workmanship.
People
Hanna McWilliams
Director & Office Manager
Hanna oversees daily operations and customer service, ensuring seamless coordination between clients and engineers. With extensive experience in business management, she maintains the company's commitment to transparency and reliability since taking over in 2024.
Ryan McWilliams
Director & Senior Engineer
Ryan leads technical operations with over a decade of hands-on experience in gas and heating systems. His dual role ensures technical excellence aligns with business strategy, maintaining the company's reputation for expert, customer-focused service since 2024.
Steven
Engineer
Steven provides expert technical support with a focus on boiler and heating system repairs. Known for his efficiency and attention to detail, he consistently receives client commendations for resolving complex issues promptly and professionally.
Questions
What does the annual heating service agreement cover?
Our agreement includes annual boiler servicing, unlimited call-outs, full parts and labour coverage, and priority response for £18/month.
Are your engineers Gas Safe registered?
Yes, all our engineers hold current Gas Safe registration for legal and safe gas appliance work in the UK.
Do you offer emergency repairs outside office hours?
We provide 24/7 emergency response for urgent heating and gas safety issues, including weekends and bank holidays.
Can I cancel the service agreement?
The rolling contract requires 30 days' notice for cancellation, with no exit fees after the initial 12-month commitment.
Do you service landlords' properties?
Yes, we offer tailored solutions for landlords including gas safety certificates and priority maintenance for multiple properties.
