Business Details
Emergency
services
Your Trusted Plumbing & Heating Experts in Stourbridge
Established to serve the West Midlands area, we are an independent family-run plumbing and heating service with a team of fully qualified engineers. Our reputation is built on delivering efficient, high-quality services while maintaining transparency in pricing and operations. We guarantee all work for 12 months and pride ourselves on offering 24/7 emergency support without call-out charges. Our engineers arrive on time, wear uniforms, and operate from branded vehicles, ensuring a professional experience. We aim to build long-term relationships by prioritising customer satisfaction and adhering to strict safety and quality standards. 
Services
Boiler Repairs
Central Heating
Drain Unblocking
Gas Safety Certificates
Powerflush Services
Highlights and features
- 12-month workmanship guarantee
- No call-out or hidden charges
- Fully qualified 24/7 emergency engineers
- Transparent pricing with upfront quotes
- Family-run business with local expertise
Services
Boiler Repairs
Our engineers diagnose and fix gas and oil boiler issues, including leaks, ignition problems, and pressure faults. We ensure safe and efficient operation, with emergency repairs available 24/7. All work includes parts and labour under our 12-month guarantee.
Central Heating
From system checks to full installations, we service radiators, thermostats, and pumps. Our 3-in-1 health check identifies inefficiencies, while powerflushing restores system performance. Engineers use manufacturer-approved parts for lasting solutions.
Drain Unblocking
We clear blocked drains, toilets, and pipes using modern equipment. Emergency call-outs resolve urgent issues, and our 12-month guarantee covers repairs. Engineers also install and maintain guttering and drainage systems.
Gas Safety Certificates
Qualified engineers conduct gas safety inspections for landlords, covering boilers, cookers, and fires. Certificates meet legal requirements, with combined servicing options available. Reports are issued within 28 days of inspection.
Powerflush Services
Powerflushing removes sludge from central heating systems, improving efficiency and lifespan. We use magnetic filtration to capture debris, with rapidflush options for systems with existing filters. Prices include up to 10 radiators.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency cover for boiler, heating, and plumbing breakdowns with no call-out charge.
What areas do you cover?
We serve Stourbridge and the wider West Midlands region, including Worcester, Birmingham, and Wolverhampton.
Are your engineers qualified?
All engineers are fully qualified, Gas Safe registered, and undergo regular training to maintain industry standards.
Do you provide guarantees?
Yes, all work is guaranteed for 12 months from completion, provided the customer remains at the property.
How much do call-outs cost?
There are no call-out charges for emergency or standard appointments at any time of day.
Can I pay by card?
Yes, we accept chip and pin payments via portable terminals, along with cash payments to engineers.
