Business Details
21 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Reigate
Met Serve is a family-run local business managing Dyno Plumbing operations across Surrey, Sussex, parts of Middlesex, and South-West London since 2005. As a specialist emergency plumbing team, we operate 24 hours a day, 365 days a year, with over 45 fully trained and qualified plumbers. Our engineers work locally within their areas, ensuring rapid response times and expertise in services ranging from leak repairs to complete bathroom installations. All team members hold NVQ Level 2 qualifications and undergo continuous training, while our commitment to safety, honesty, and integrity underpins every service.We are WIAPS and WaterSafe accredited, with a proven track record of resolving complex plumbing issues using advanced techniques like thermal imaging and trenchless technology. Our customer-centric approach is reflected in a 95.5% on-time arrival rate and 89.1% first-time fix rate, supported by numerous testimonials praising our professionalism and reliability. We actively support local communities, including partnerships with The Children's Trust in Tadworth.
Services
Emergency Plumbing
Leak Detection
Hot Water Cylinders
Pipe Repairs
Bathroom Installations
Tank Cleaning
Powerflushing
Stopcock Repairs
Moling Services
Central Heating
Details
- Year established: 2005
Highlights and features
- 24/7 emergency response with 15-minute callback guarantee
- Over 45 fully qualified plumbers with NVQ Level 2 accreditation
- WIAPS and WaterSafe certified specialists in trenchless technology
- 95.5% on-time arrival rate across Surrey and Sussex
- Proven 89.1% first-time fix rate for efficient solutions
Associations and certifications
- WIAPS
- WaterSafe
What people say
Very good, efficient
Excellent service
Professional and compassionate
Neat tidy job
Highly recommended
Services
Emergency Plumbing
Our fully qualified plumbers provide rapid response for burst pipes, leaks, and heating failures. With thermal imaging and acoustic detection technology, we resolve urgent issues efficiently. Available 24 hours a day, 365 days a year across Surrey and Sussex, we guarantee a 15-minute callback and 89.1% first-time fixes.
Leak Detection
Using gas trace, thermal imaging, and acoustic methods, we pinpoint hidden leaks in walls and floors. Our specialists identify water supply pipe issues with minimal disruption. This service prevents property damage and reduces water bills through precise, targeted repairs by accredited engineers.
Hot Water Cylinders
We install and replace unvented cylinders like Megaflow and Gledhill models. These systems provide constant hot water pressure for showers and baths. Our engineers offer 1-year labour guarantees on installations, transforming loft spaces by removing cold water tanks for modern, efficient solutions.
Trenchless Repairs
Using mole technology, we replace water mains with minimal excavation. This method reduces disruption by creating underground channels between entry/exit pits. Ideal for driveways and gardens, trenchless repairs improve water flow while maintaining property aesthetics during pipe replacement projects.
Central Heating
Our powerflushing removes sludge buildup in heating systems, enhancing boiler efficiency. We service radiators, pumps, and controls while offering annual maintenance plans. This prevents breakdowns and extends system lifespan through specialist cleaning using CLEARFLOW equipment.
People
Jon Turpin
Plumber
Experienced engineer with ID 307745, praised for efficient service and professionalism during emergency callouts. Demonstrates technical expertise and customer care in resolving plumbing issues.
Ian Paterson
Senior Plumber
Engineer JB-89360-TG3G recognised for rapid response times and excellent service quality. Maintains high customer satisfaction through reliable problem resolution.
Andrew Launchbury
Lead Engineer
Specialist in underfloor leak detection, commended for compassionate approach and technical proficiency. Provides clear explanations and thorough solutions for complex plumbing problems.
Questions
What emergency plumbing services do you offer?
We provide 24/7 emergency repairs for burst pipes, leaks, heating failures, and water supply issues using advanced detection technology.
Are your plumbers qualified and accredited?
All engineers hold NVQ Level 2 qualifications and we maintain WIAPS and WaterSafe accreditations for plumbing excellence.
How quickly can you respond to emergencies?
We guarantee a 15-minute callback and average 95.5% on-time arrivals across Surrey and Sussex locations.
Do you offer guarantees on work?
Yes, we provide a 1-year labour guarantee on hot water cylinder installations and written warranties for major repairs.
Can you handle commercial plumbing needs?
We serve residential and corporate clients including British Gas, Direct Line, and Royal Mail with tailored plumbing solutions.
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