Business Details
50+ Years
experience
Emergency
services
Trusted Oil Boiler and Plumbing Services in Northamptonshire
Established in 1945, W J Townsend & Son has built a reputation as a trusted family-run plumbing and heating specialist serving Northamptonshire and surrounding areas. As OFTEC-registered engineers and Worcester Bosch Gold Installers, we combine over 70 years of expertise with industry-recognised qualifications to deliver reliable oil boiler repairs, servicing, and replacements. Our commitment to transparency ensures clear communication of costs and timelines from initial consultation through project completion. We specialise in Worcester Bosch, KIDD, and GRANT boiler systems while maintaining comprehensive plumbing capabilities including bathroom installations and central heating upgrades.Our 7-year parts and labour guarantee on Worcester boilers reflects our confidence in workmanship quality. With a dedicated focus on customer satisfaction, we prioritise prompt response times and maintain rigorous technical knowledge through ongoing professional development. Our team's third-generation experience ensures both traditional craftsmanship and modern efficiency in every service we provide.
Services
Oil Boiler Repairs
Boiler Servicing
Boiler Replacements
Solar Thermal Installations
General Plumbing
Central Heating Systems
Bathroom Installations
Details
- Year established: 1945
Highlights and features
- Third-generation family business established in 1945
- OFTEC-registered engineers with specialist oil boiler qualifications
- Worcester Bosch Gold Installer accreditation
- 7-year parts and labour guarantee on Worcester boilers
- Serving Northamptonshire and surrounding counties
Associations and certifications
- OFTEC
- Worcester Bosch Gold Installers
- G-One boiler scheme
What people say
Prompt attention
Fantastic service
Excellent job
Professionalism
Attention to detail
Services
Oil Boiler Repairs
Specialist oil boiler repair service addressing breakdowns and performance issues. Our OFTEC-qualified engineers handle all makes including Worcester Bosch, KIDD and GRANT systems. Emergency callouts available for urgent heating failures, with transparent pricing provided before work commences.
Boiler Servicing
Comprehensive annual boiler servicing recommended for optimal efficiency. Our engineers perform safety checks, component inspections and combustion analysis to ensure reliable winter operation. Regular servicing maintains warranty validity and extends boiler lifespan.
Boiler Replacements
Professional boiler replacement service with expert advice on suitable replacements. We install Worcester Bosch, GRANT and KIDD models with 7-year guarantees. Full system compatibility checks and pipework modifications included for seamless integration with existing heating systems.
Solar Thermal Installations
Domestic solar thermal system installations to reduce water heating costs. Our MCS-certified engineers design and install complete systems with appropriate storage solutions. Free initial consultations available to assess property suitability and potential energy savings.
General Plumbing
Full range of domestic plumbing services including bathroom installations, pipework repairs and radiator replacements. Experienced in both traditional and modern systems, with emergency callouts for urgent leaks or failures. Servicing Towcester and surrounding areas.
People
Andy Townsend
Business Owner
Third-generation plumbing engineer with OFTEC qualifications and Worcester Bosch Gold Installer status. Manages daily operations while maintaining hands-on involvement in complex installations and customer service.
Ben Townsend
Business Owner
Co-owner with specialist expertise in oil boiler systems and renewable energy installations. Oversees technical training and quality control while providing direct customer support for service contracts.
Questions
What areas do you cover?
We serve all of Northamptonshire and most surrounding counties including Buckinghamshire, Oxfordshire, Warwickshire and Leicestershire.
Are you qualified for oil boiler work?
Yes, we are OFTEC-registered engineers with specialist qualifications in oil-fired systems and boiler installations.
Do you offer boiler guarantees?
We provide a 7-year parts and labour guarantee on Worcester boilers, extending to 8 years with Worcester cylinders.
Can you service all boiler brands?
We specialise in Worcester Bosch, KIDD and GRANT boilers but can service most major brands with appropriate technical expertise.
Are emergency repairs available?
Yes, we offer prompt emergency callouts for boiler breakdowns and urgent plumbing issues.
Do you handle general plumbing?
Yes, we provide comprehensive plumbing services including bathroom installations, pipework repairs and central heating upgrades.
