Business Details
20 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Manchester & Bury
Established in 2006, Lacey Plumbing & Heating has built a reputation as a trusted family-run business serving domestic and commercial clients across Bury, Manchester, and Greater Manchester. With over 18 years of local expertise, we specialise in solution-focused plumbing and heating solutions, including boiler installation, servicing, emergency repairs, and commercial maintenance. Our team of Gas Safe registered engineers is Worcester Accredited, ensuring the highest standards of quality and safety.Backed by 500+ five-star reviews and a commitment to customer satisfaction, we offer 0% finance options, 12-year guarantees on Worcester products, and priority service plans tailored to individual needs. Our dedication to reliability, transparency, and technical excellence has made us a preferred choice for homeowners and businesses alike.
Services
Boiler Installation
Boiler Servicing
Emergency Repairs
Commercial Plumbing
Service Plans
Details
- Year established: 2006
Highlights and features
- We have over 18 years of local expertise in plumbing and heating solutions.
- Our team consists of Gas Safe registered and Worcester Accredited engineers.
- We offer 0% finance options and 12-year guarantees on Worcester products.
- Our 500+ five-star reviews reflect our commitment to customer satisfaction.
- We provide priority service plans tailored to domestic and commercial needs.
Associations and certifications
- Worcester Accredited
- Gas Safe Registered
What people say
Excellent company
Prompt and neat work
Highly recommend
Friendly and knowledgeable
Quick and efficient
Services
Boiler Installation
We install high-efficiency boilers for residential and commercial properties, ensuring compliance with safety standards. Our engineers are Worcester Accredited, offering 12-year guarantees on selected products. Customers benefit from competitive pricing and expert advice tailored to their heating needs.
Boiler Servicing
Annual boiler servicing keeps systems running efficiently and maintains warranty validity. Our engineers perform safety checks, clean components, and issue certification. Regular maintenance reduces breakdown risks and lowers energy bills for homeowners and businesses.
Emergency Repairs
24/7 emergency repairs for urgent plumbing and heating issues. Our Gas Safe engineers respond promptly to boiler failures, leaks, and gas faults. Priority service plan holders receive expedited assistance to minimise disruption for domestic and commercial clients.
Commercial Plumbing
Tailored plumbing and heating services for commercial properties, including system maintenance and refurbishment. We ensure compliance with industry regulations while minimising downtime. Businesses benefit from dedicated project management and competitive rates for large-scale projects.
Service Plans
Flexible monthly payment plans covering boiler servicing and repairs. Options include priority access, system checks, and plumbing coverage. Plans help budget-conscious customers avoid unexpected costs while maintaining system efficiency and warranty compliance.
People
Mike
Founder | Project Manager
Qualified engineer with over 18 years' experience. Founded Lacey Plumbing & Heating in 2006. Specialises in project management and boiler installations. Passionate about plumbing, camping, and Crossfit.
Becky
Owner
12+ years in the heating industry. Oversees daily operations and customer service. Expert in product knowledge and team coordination. Enjoys reading, learning, and family time.
Romaine
Office Coordinator
7+ years in the heating sector. Manages customer inquiries and scheduling. Known for organisational skills and team support. Balances work with family commitments.
Baz
Heating Engineer
Qualified engineer specialising in complex heating systems. Provides expert solutions for commercial and domestic clients. Enthusiastic about technical challenges and customer satisfaction.
Danny
Heating Engineer
Qualified professional with a friendly approach. Specialises in boiler servicing and emergency repairs. Appreciated for reliability and customer rapport. Enjoys community interactions.
Questions
What areas do you cover?
We serve Bury, Manchester, Radcliffe, and surrounding areas in Greater Manchester for domestic and commercial plumbing and heating needs.
Are your engineers qualified?
All our engineers are Gas Safe registered and Worcester Accredited, ensuring compliance with industry safety and quality standards.
Do you offer emergency services?
Yes, we provide 24/7 emergency repairs for urgent boiler and plumbing issues, with priority access for service plan holders.
Can I finance my boiler installation?
We offer 0% finance options through TradeHelp for boiler installations, subject to status and eligibility criteria.
How do service plans work?
Our plans provide annual boiler servicing and repair coverage with monthly payments, including priority access and warranty protection.
What guarantees do you offer?
We provide 12-year guarantees on Worcester boiler installations and stand by our workmanship with comprehensive customer support.
Reviews (3)
Steve Aldous
Mar 21, 2018
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We had a system overhaul (from open vent to combi) with a new re-routed boiler installed. The guys did a terrific no-fuss job in two days and were considerate and patient. The before and after service was also top-notch from the management and office staff. I would recommend Laceys unreservedly.
Tracey Anderson
Feb 27, 2018
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Had my boiler replaced with Lacey's plumbing excellent service from start to finish, very professional, ve ry thorough very impressed the guys worked really hard we were over the moon, worth every penny, got piece if mind as well with a call at the end if the job a few days later to check it was running Ok. Had some work done previously too and was happy with that as well. Great company reliable friendly value for money would highly recommend thankyou so much.
Philip Bradbury
Feb 22, 2018
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Brilliant honest services. Matt is brilliant and trustworthy, Jon the engineer was on-time, efficient and fixed the issue we had, been able to recommend to others. Good pricing, great service, great company