Business Details
Emergency
services
Trusted Plumbing & Heating Services in Basingstoke
Established as a family-run business in Basingstoke, we have dedicated over two decades to delivering professional plumbing and heating solutions. Tony, a fully qualified plumber with Gas Safe certification, brings extensive expertise in boiler installations, servicing, and emergency repairs, while Jenny manages administrative operations with over 22 years of local experience. Our commitment to exceptional workmanship is reflected in our meticulous attention to detail, 12-month guarantees on all work, and innovative customer service features such as real-time appointment tracking via SMS notifications.We prioritise transparency, offering honest advice on cost-effective repairs versus replacements, and maintain strict adherence to safety standards through annual boiler servicing and landlord safety checks. Our community-focused ethos extends to supporting St Michael's Hospice through fundraising initiatives, reinforcing our dedication to both professional excellence and social responsibility.
Services
Boiler Breakdowns
Boiler Servicing
Landlord Safety Checks
Water Softeners
Power Flushing
Bathroom Installations
Radiator Repairs
Emergency Plumbing
Gas Safety Certificates
Heating System Upgrades
Highlights and features
- We offer over 20 years of plumbing and heating expertise in Basingstoke
- Our team provides same-day callbacks for emergency plumbing issues
- Real-time SMS notifications keep you informed of technician arrival times
- All work comes with a 12-month guarantee for complete peace of mind
- We actively support local community initiatives like St Michael's Hospice
What people say
Excellent service
Highly recommended
Professional and honest
Impeccably tidy
Prompt response
Services
Boiler Breakdowns
We provide rapid response for boiler emergencies, restoring heating and hot water systems with minimum disruption. Our engineers carry common replacement parts for same-visit fixes. Customers receive priority scheduling for urgent heating failures.
Boiler Servicing
Professional boiler servicing ensures optimal efficiency and safety compliance. Our annual check includes combustion analysis, component inspection, and carbon monoxide leak detection. We provide advance reminders to schedule summer maintenance before winter demand.
Landlord Safety Checks
We conduct mandatory annual gas safety inspections for rental properties. Our certified engineers issue official Landlord Gas Safety Records and provide digital reminders for upcoming certification deadlines.
Water Softeners
Our water softening systems eliminate limescale buildup in plumbing and appliances. This extends equipment lifespan while reducing detergent usage and improving water heating efficiency for domestic properties.
Power Flushing
We perform comprehensive heating system flushes to remove sludge and scale deposits. Using specialist chemicals and equipment, this process restores radiator efficiency and prevents boiler component failures from internal contamination.
People
Tony Green
Plumber & Business Owner
With over 20 years' experience in plumbing and heating, Tony holds Gas Safe certification and specialises in boiler installations and emergency repairs. He prioritises meticulous workmanship and customer communication, implementing innovative service features like SMS appointment tracking.
Jenny Green
Office Manager
Jenny manages administrative operations with over 22 years of local business experience. She coordinates scheduling, customer communications, and service reminders while maintaining the company's community-focused values through charity coordination.
Questions
What areas do you cover?
We operate in Basingstoke and surrounding areas including Overton, Whitchurch, Kingsclere, and Andover.
Do you offer emergency services?
Yes, we provide urgent assistance for boiler breakdowns and plumbing emergencies with priority scheduling.
How can I schedule a boiler service?
Contact us via phone or email to book an appointment. We'll send reminders for annual servicing.
Are your engineers qualified?
Tony is Gas Safe registered with over 20 years' plumbing experience and industry certifications.
Do you provide guarantees?
All our work comes with a 12-month guarantee covering both parts and labour.
How do you handle appointment updates?
We use SMS notifications to inform you when engineers are en route with estimated arrival times.
