Business Details
12 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Haywards Heath
Sterling Plumbers was established in 2014 by Neil, a seasoned professional with over 12 years of experience in plumbing and gas engineering. Our team combines nearly 40 years of collective expertise to deliver exceptional plumbing, heating, and bathroom renovation services across Sussex and Surrey. We pride ourselves on punctuality, reliability, and maintaining the highest standards of workmanship, with all engineers Gas Safe and OFTEC registered. Our commitment to customer satisfaction is reflected in our 12-month work guarantee and 10/10 Checkatrade score. We serve domestic clients, landlords, letting agents, and construction companies, offering 24/7 emergency services for urgent plumbing needs.Our CRB-checked team ensures safety and trustworthiness, while our apprenticeship programme supports local talent development. From boiler installations to Quooker tap fitting, we provide tailored solutions with transparent pricing and no hidden fees. Our office-based staff ensures seamless communication, and our competitive rates make premium services accessible. We prioritise energy efficiency through modern systems like underfloor heating and air source heat pumps. Customer testimonials consistently highlight our professionalism, timely service, and exceptional aftercare, making us a trusted choice for residential and commercial clients alike.
Services
Boiler installation
Bathroom renovations
Emergency plumbing
Underfloor heating
Quooker taps
Gas safety checks
Radiator replacement
Drain unblocking
Kitchen plumbing
Landlord certificates
Details
- Year established: 2014
Highlights and features
- 24/7 emergency plumber service with rapid response times
- Gas Safe and OFTEC registered engineers for compliance assurance
- CRB-checked professionals ensuring safety and trustworthiness
- 12-month workmanship guarantee on all installations
- Competitive rates with transparent pricing structures
Associations and certifications
- Gas Safe
- OFTEC
What people say
Outstanding customer service
Polite and efficient
Prompt accurate quotes
Spotless workspaces
Reliable advice
Services
Boiler installation
We supply and install Worcester, Vaillant, and Baxi boilers with Gas Safe registered engineers. Our installations include system upgrades, LPG/oil boiler replacements, and energy-efficient models. All work complies with building regulations and includes post-installation certification.
Bathroom renovations
From full bathroom overhauls to individual fixture replacements, we handle tiling, plumbing, and finishing. Our team manages projects from concept to completion, including en-suite installations and accessibility adaptations for vulnerable residents.
Emergency plumbing
Available 24/7 for burst pipes, leaks, and urgent heating failures. Our rapid response team carries essential parts for same-day fixes, with CRB-checked engineers ensuring safety during emergency call-outs across Sussex and Surrey.
Quooker taps
As authorised installers, we fit Quooker taps providing boiling, chilled, and sparkling water. Our service includes tank installation, filter setup, and integration with CUBE units for filtered water options in modern kitchens.
Underfloor heating
We design and install underfloor heating systems for new builds and renovations. Our solutions include wet systems integrated with boilers and electric options for retrofitting, with smart thermostat controls for energy efficiency.
People
Neil
Founder & Director
With over 12 years of plumbing experience, Neil established Sterling Plumbers in 2014. He oversees operations and apprenticeship programmes, ensuring technical excellence and customer satisfaction across all projects.
Questions
Do you offer 24-hour emergency plumbing services?
Yes, our Gas Safe engineers provide 24/7 emergency call-outs for urgent issues like burst pipes and boiler failures.
Are your plumbers qualified and insured?
All engineers are Gas Safe and OFTEC registered with CRB checks. We carry full liability insurance for all work undertaken.
Can I finance my plumbing project?
Yes, we offer iDeal4Finance options for boiler replacements, bathroom renovations, and major repairs with simple repayment plans.
What areas do you cover?
We operate throughout Sussex and Surrey, with offices in Haywards Heath and Horsham serving local towns and rural areas.
Do you provide guarantees on your work?
All installations and repairs come with a 12-month workmanship guarantee, with boiler services registered with building control.
Are you qualified for landlord gas safety checks?
Yes, we conduct annual Landlord Gas Safety Inspections and provide certification for rental properties across Sussex.
