Business Details
Your Trusted HVAC Partner in Retford
Durham's Heating has been a trusted name in heating and plumbing solutions for over 50 years. As a family-run business, we combine decades of expertise with a commitment to exceptional service. Our engineers are certified by Gas Safe, OFTEC, and HETAS, ensuring compliance with the highest industry standards. We are proud to be Worcester Bosch Accredited Partners, offering premium boilers with up to a 12-year guarantee. Our services span boiler installations, servicing, repairs, and complete bathroom and kitchen renovations, tailored to both domestic and commercial needs. With financing options available and a focus on energy efficiency, we help customers reduce costs while maintaining comfort. Our dedication to quality is reflected in our Checkatrade rating of 9.9, backed by over 775 reviews.We operate across Retford, Worksop, Gainsborough, and surrounding areas, prioritising transparency, reliability, and customer satisfaction. Our team undergoes continuous training to stay at the forefront of industry advancements, ensuring every project meets exacting standards. From emergency repairs to long-term maintenance plans, we deliver solutions that combine technical excellence with a personal touch.
Services
Boiler Installations
Boiler Servicing
Bathroom Renovations
Kitchen Installations
Boiler Finance
Heat Care Cover
Air Source Heat Pumps
Solar PV
EV Chargers
Battery Storage
Highlights and features
- Over 50 years of experience in heating and plumbing services
- Gas Safe registered engineers with certification number 189221
- 12-year guarantee on new boiler installations
- Competitive pricing across all services
- Checkatrade rated 9.9 with over 775 verified reviews
Associations and certifications
- Worcester Bosch
- Gas Safe
- OFTEC
- HETAS
- Financial Conduct Authority
What people say
Excellent service
Professional engineers
Competitive pricing
Reliable repairs
Timely installations
Services
Boiler Installations
We specialise in installing energy-efficient boilers, including Worcester Bosch models with up to a 12-year guarantee. Our Gas Safe engineers ensure safe, compliant installations that reduce energy bills and carbon emissions. Customers benefit from priority production access through our partnership with Worcester Bosch, ensuring timely delivery and expert aftercare support.
Boiler Servicing
Annual boiler servicing by our certified engineers maintains efficiency, safety, and warranty validity. We conduct combustion analysis, pressure checks, and component cleaning to prevent breakdowns. Regular maintenance extends boiler lifespan and ensures compliance with safety standards, providing peace of mind for domestic and commercial clients.
Bathroom Renovations
Our full bathroom renovation service includes suite installation, tiling, plumbing, and electrical work. We offer tailored solutions to enhance aesthetics and functionality while ensuring compliance with building regulations. From modern wet rooms to traditional designs, our team delivers high-quality results within agreed timelines and budgets.
Heat Care Cover
Our Heat Care Cover provides annual boiler servicing and up to five call-outs per year, with repair costs covered up to 1,000 annually. The plan includes no call-out excess and flexible appointments, offering cost-effective protection against unexpected breakdowns while maintaining system efficiency.
Boiler Finance
We offer flexible financing options through Novuna Personal Finance, including 0% interest over 12 months or 12.9% APR over 10 years. These plans allow customers to spread costs while accessing high-quality boilers and installations, subject to credit approval and a 14-day cooling-off period.
People
Ben
Director
Ben co-leads Durham's Heating with a focus on operational excellence and customer satisfaction. His leadership ensures adherence to industry standards while maintaining the company's family-run ethos and commitment to local service.
Scott
Director
Scott drives business growth at Durham's Heating, leveraging over 50 years of industry experience. He prioritises technical innovation and quality assurance, ensuring the team remains at the forefront of heating and plumbing solutions.
Questions
How often should my boiler be serviced?
We recommend annual servicing to maintain efficiency, safety, and warranty validity. Regular maintenance prevents breakdowns and extends boiler lifespan.
Are your engineers Gas Safe registered?
Yes, all our engineers hold Gas Safe certification (No: 189221), ensuring compliance with UK gas safety regulations for installations and repairs.
Do you offer boiler finance options?
Yes, we provide flexible financing through Novuna Personal Finance, including 0% interest over 12 months or 12.9% APR over 10 years, subject to credit approval.
What areas do you cover?
We serve Retford, Worksop, Gainsborough, Ollerton, Everton, and surrounding areas in Nottinghamshire and Lincolnshire for all heating and plumbing services.
What is included in Heat Care Cover?
Our plan includes annual boiler servicing, up to five call-outs per year, and repairs up to £1,000 annually, with no call-out excess fees.
Reviews (1)
Andy Gratton
Apr 20, 2018
Report
New multi fuel fitted by Rob and Luke excellent job done on time with the minimum of mess and disruption. I would thoroughly recommend them.
