Business Details
26 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Dorking
Livingstone Dunn is a family-run heating and plumbing company established in 2000, serving Dorking and the surrounding areas of Surrey. Our Gas Safe qualified engineers, including LPG specialists, and OFTEC registered professionals deliver high-quality boiler installations, central heating solutions, and landlord gas safety services. With over two decades of experience, we prioritise customer satisfaction through competitive pricing, free estimates, and a commitment to health and safety compliance.Our team provides emergency boiler repairs, system upgrades, and annual servicing, ensuring homes remain warm and efficient year-round. Testimonials highlight our reliability, technical expertise, and dedication to resolving complex heating challenges. We work with leading boiler brands like Vaillant and Worcester, offering tailored advice to meet individual property needs. All work is quoted in advance with no hidden fees, and we accommodate client schedules wherever possible.
Services
Boiler Installation
Central Heating
Landlord Gas Safety
Power Flushing
Emergency Repairs
Hive Smart Controls
Radiator Replacement
Annual Servicing
Details
- Year established: 2000
Highlights and features
- Gas Safe qualified engineers with LPG expertise
- Free estimates with transparent pricing
- Competitive hourly rates for all jobs
- Customer satisfaction guaranteed through testimonials
- Serving Surrey and surrounding areas since 2000
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Prompt replies
Knowledgeable and efficient
Exceptional work quality
Reliable and trustworthy
Highly recommend
Services
Boiler Installation
We specialise in boiler replacements and installations across Surrey. Our Gas Safe engineers fit Vaillant, Worcester, and Glow Worm boilers to modernise heating systems. Jobs typically take 1-2 days, with competitive pricing and guarantees on workmanship. Emergency replacements are prioritised during cold weather periods.
Central Heating
Our services include power flushing, radiator upgrades, and smart thermostat installations. We repair faulty components and improve system efficiency through MagnaClean protection. Hive smart controls allow remote temperature management. Most heating jobs completed within 3-4 hours.
Landlord Gas Safety
We provide annual gas safety checks for rental properties. Our Gas Safe engineers issue Landlord Gas Safety Records, ensuring compliance with legal requirements. Each inspection takes approximately 1 hour, with reports provided immediately after completion.
Emergency Repairs
Emergency boiler repair service available across Surrey. We respond promptly to urgent heating failures, typically restoring hot water within 1 hour of contact. Repairs include system draining, component replacement, and post-service testing to prevent future issues.
Hive Smart Controls
We install and service Hive smart heating controls for improved energy efficiency. These systems allow remote temperature adjustments via smartphone apps. Installation takes 2-3 hours, with full customer training provided on system features and maintenance.
People
Graham Livingstone Dunn
Owner & Lead Engineer
Graham established the company in 2000 after completing a London apprenticeship. With over 25 years' experience, he specialises in complex heating system installations and renovations. Testimonials praise his technical knowledge, attention to detail, and commitment to customer service.
Questions
How quickly do you respond to customer inquiries?
We reply to messages within 1-2 hours via email or text, prioritising urgent heating emergencies.
Are your engineers qualified?
All work is carried out by Gas Safe registered engineers with OFTEC certification for oil-fired systems.
How long do boiler installations take?
Standard boiler replacements typically require 1-2 working days, depending on system complexity and property access.
Can work be done while residents are present?
Yes, most jobs accommodate occupants. Rare exceptions require temporary absence for safety reasons only.
Which boiler brands do you recommend?
We recommend Vaillant, Worcester, and Glow Worm boilers for their reliability and energy efficiency ratings.
