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Business Details
44 Years
experience
Emergency
services
Your Trusted Plumber in Torbay
Established in 1982, Mark Ross Plumbing & Heating brings over four decades of expertise to domestic plumbing and heating solutions in Torbay. Our founder, Mark Ross, completed his apprenticeship in Sussex before launching his independent career, continuously updating his skills to align with industry advancements. As a Gas Safe and City & Guilds registered professional, we deliver comprehensive services from minor repairs to full boiler installations. Our family-run business prioritises punctuality, transparency, and meticulous workmanship, ensuring every client receives a tailored service.

With full liability insurance and a commitment to leaving properties clean, we combine technical excellence with customer-centric values. Our move to Devon in 2024 reflects our dedication to serving local communities with the same reliability that has defined our reputation. Backed by competitive pricing and free estimates, we remain available for urgent needs, ensuring peace of mind for every household.
Services
Boiler Servicing Boiler Repairs Boiler Installation Central Heating Upgrades Plumbing Maintenance
Details
  • Year established: 1982
Highlights and features
  • We offer over 40 years of plumbing and heating expertise
  • Our engineer is Gas Safe and City & Guilds registered
  • We provide free estimates with no obligation
  • We guarantee punctuality and transparent communication
  • We deliver a fast response for urgent plumbing needs
Associations and certifications
  • City & Guilds
  • Gas Safe
Services
Boiler Servicing
Regular boiler servicing ensures optimal performance and longevity. Our Gas Safe engineers conduct thorough inspections, cleaning, and adjustments to maintain efficiency. This preventative maintenance helps avoid unexpected breakdowns and extends equipment lifespan.
Boiler Repairs
We address boiler malfunctions promptly, from minor leaks to complete system failures. Our rapid response service minimises heating downtime, using genuine parts for reliable repairs. Emergency call-outs ensure urgent issues receive immediate attention.
Boiler Installation
Professional boiler installation tailored to property requirements. We recommend energy-efficient models and handle complete system replacements. All installations comply with current Gas Safe standards, including necessary certifications for safety compliance.
Central Heating Upgrades
Enhance heating efficiency with system upgrades. We assess existing setups to recommend radiator replacements, thermostat installations, or full system overhauls. Modernisation improves temperature control and reduces energy consumption across Torbay properties.
Plumbing Maintenance
Comprehensive plumbing maintenance prevents costly emergencies. Our services include pipe inspections, leak detection, and fixture servicing. Regular checks ensure compliance with safety standards while maintaining optimal water system functionality in domestic settings.
People
Mark Ross
Plumbing & Heating Engineer
With 40 years' experience since his Sussex apprenticeship, Mark specialises in domestic plumbing and heating. Gas Safe registered since 1982, he prioritises technical excellence and customer satisfaction in Torbay's communities.
Leah Ross
Administrator
Supporting the business since their 2024 move to Devon, Leah manages accounts and operations. Her administrative expertise ensures smooth service delivery while maintaining the family business's personal approach to client care.
Questions
What areas do you cover?
We serve Torbay, including Torquay, Paignton, and Brixham, with prompt plumbing and heating services.
Are you qualified and insured?
Yes, we hold Gas Safe and City & Guilds qualifications with full liability insurance coverage.
Do you offer emergency services?
We provide urgent assistance for critical plumbing issues requiring immediate attention.
What services do you specialise in?
We focus on boiler servicing, repairs, installations, central heating upgrades, and general plumbing maintenance.
How long have you been in business?
Mark Ross Plumbing & Heating has operated since 1982, with 40 years of industry experience.