Business Details
50+ Years
experience
Emergency
services
Trusted Security Systems in London
Bates Alarms has been delivering advanced security solutions since 1965, combining cutting-edge technology with unwavering service excellence. Our expertise spans intrusion and fire alarm systems, emergency lighting, access control, and 24/7 monitoring, supported by a nationwide network of engineers. As NSI Gold accredited specialists, we ensure police-vetted standards and authorisation for emergency response, while our commitment to British-manufactured technology reinforces quality and reliability. With over 2,000 commercial and residential clients, including high-security facilities like gold bullion storage, we prioritise long-term client relationships through transparent contracts and zero hidden charges.Our team undergoes rigorous training, achieving industry-recognised qualifications within 12 months, ensuring technical proficiency and adherence to evolving safety regulations. This dedication has earned us an average client retention of 13 years, reflecting our position as a trusted leader in the UK security sector.
Services
Intruder Alarms
Fire Alarms
CCTV Systems
Access Control
Monitoring Services
Emergency Lighting
Keyholder Response
Security Surveys
Maintenance Contracts
High-Security Solutions
Details
- Year established: 1965
Highlights and features
- Over 50 years of expertise in security solutions
- NSI Gold accredited for police-vetted standards
- Qualified engineers trained to industry diplomas
- Transparent contracts with no hidden call-out fees
- 2000+ satisfied commercial and residential clients
Associations and certifications
- National Security Inspectorate (NSI) Gold
- British Security Industry Association (BSIA)
What people say
Vital partner in security
Constant reassurance
Long-term peace of mind
24/7 monitoring excellence
Transparent pricing
Services
Intruder Alarms
Advanced intrusion detection systems tailored for residential and commercial properties. Our solutions combine British-engineered technology with NSI Gold standards, ensuring rapid threat response and 24/7 protection. Systems integrate seamlessly with access control and CCTV for comprehensive security.
Fire Alarms
Custom fire alarm installations compliant with UK regulations. Systems feature intelligent sensors and emergency lighting integration, providing early hazard detection and safe evacuation protocols for commercial and domestic premises.
CCTV Systems
Next-generation CCTV with high-resolution imaging and remote monitoring capabilities. Designed for crime prevention and evidence capture, our systems support both small businesses and high-security facilities like controlled-substance warehouses.
Monitoring Services
Continuous alarm monitoring with NSI-authorised police and fire service notifications. Our control centre ensures immediate response to breaches, supported by a nationwide engineer network for rapid on-site intervention.
Maintenance Contracts
All-inclusive maintenance plans covering call-outs, repairs, and system upgrades. Contracts eliminate unexpected costs, with engineers trained to NSI standards ensuring optimal system performance and compliance.
People
Stephen Bates
Managing Director
Stephen oversees security surveys and specifications personally, leveraging 30+ years of industry experience. His leadership maintains the company's founding principles of technical excellence and client-focused service since 1965.
Questions
What security systems do you install?
We provide intrusion alarms, fire detection systems, CCTV, access control, and emergency lighting for residential and commercial properties.
Are your engineers qualified?
All engineers achieve NSI-recognised diplomas within 12 months, with police-vetted NSI Gold accreditation ensuring industry-leading standards.
Do you offer 24/7 monitoring?
Yes, our NSI-authorised control centre provides round-the-clock surveillance with direct police and fire service notification capabilities.
What areas do you cover?
Primarily London and the M25 corridor, with national accounts across the UK and Ireland supported by our engineer network.
How are maintenance costs structured?
Our contracts include all call-outs and servicing with no hidden fees, reducing lifetime costs compared to competitors' low-ball offers.
