It’s NICE to see that virtual assistants are now everywhere.. even in the contact center! See how NEVA can transfo… https://t.co/A78cCAjJpG
Take a dive into advancing your customer engagement strategies with AI Analytics driven Quality Management. Read… https://t.co/Z0n6fp9WPX
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these a… https://t.co/9CZbTTab4q
We’ve identified the top 7 emerging and developing trends that will continue to change the way contact centers work… https://t.co/fLneTkkItI
WEBINAR: How #ContactCenters are Adapting to New Threats and Challenges Presented by: Dan Miller, Opus Research Thu… https://t.co/q3kifSjSOU
As organizations face growing uncertainty, NICE surveyed CX Leaders to see how they plan to drive agility in their… https://t.co/NeKb0xNU4z
Ready to discover how intelligent Hyper-Automation can deepen operational intelligence, agility and real-time respo… https://t.co/EkoN7ScrbI
@NICE_Actimize has announced a partnership with Finastra, one of the world’s largest providers of financial technol… https://t.co/PHK6iqpUf1
Service objectives ensure organizations that they’re providing high-quality service while keeping operations runnin… https://t.co/HWulaK4hn2
WEBINAR TOMORROW: How #QualityManagement Improves Coaching Presented by: Donna Fluss, President, DMG Consulting LLC… https://t.co/Wj0F60riWo