Business Details
28 Years
experience
Emergency
services
Expert Building Engineering Services Hemel Hempstead
With over two decades of industry experience, we lead in delivering building engineering and support services, prioritising customer safety and wellbeing. Our expert team combines technical knowledge with a proactive approach to maintain and enhance building systems. We specialise in electrical, plumbing, air conditioning, mechanical refurbishment, and water hygiene solutions tailored to public sector clients, housing associations, and schools.Our reputation for reliability is evidenced by long-term client relationships and testimonials highlighting our exceptional service delivery. Holding key accreditations, including Legionella Control Association membership, we ensure compliance and best practice across all projects. From emergency repairs to complete system upgrades, our focus remains on providing cost-effective, efficient, and durable solutions that exceed client expectations.
Services
Electrical
Plumbing
Air Conditioning
Water Hygiene
Mechanical Refurbishment
Details
- Year established: 1998
Highlights and features
- We have over 20 years of experience in building engineering services
- Our team holds Legionella Control Association certification
- We provide 24/7 emergency plumbing and heating services
- We combine electrical, mechanical and water hygiene expertise under one roof
- Award-winning service with zero complaints over five years
Associations and certifications
- Legionella Control Association
What people say
Excellent value for money service
No complaints received
Plant rooms condition improved
Proactive and helpful
Customer-focused approach
Services
Electrical
We provide comprehensive electrical services including installation, maintenance, and emergency repairs for commercial and residential properties. Our certified engineers ensure compliance with safety standards, offering fault finding, system upgrades, and full rewires. By maintaining accreditation through rigorous industry standards, we guarantee high-quality installations and ongoing system optimisation tailored to client requirements.
Plumbing
Our responsive plumbing solutions address emergency repairs, legionella testing, and preventative maintenance for housing associations and local authorities. Specialising in system upgrades and tank replacements, we combine advanced techniques with rapid response times to ensure tenant safety and minimal disruption. Our proactive approach maintains system integrity while reducing long-term maintenance costs for multiple property portfolios.
Air Conditioning
We install and maintain energy-efficient air conditioning systems for commercial and residential properties, ensuring optimal temperature control and tenant comfort. Our ACRIB-accredited engineers provide emergency repairs, system diagnostics, and regular maintenance. By combining specialist manufacturer equipment with industry-leading expertise, we deliver climate control solutions that enhance building functionality and energy efficiency.
Water Hygiene
Our water hygiene specialists provide comprehensive legionella risk assessments, system testing, and compliance management for commercial properties. Through regular maintenance schedules and UKAS-accredited subcontractor partnerships, we ensure legal compliance while preventing waterborne bacteria risks. We offer tank cleaning, temperature monitoring, and bespoke management plans to maintain safe, compliant water systems across schools and local authority buildings.
Mechanical Refurbishment
We deliver complex mechanical refurbishments including plant room upgrades and building management system installations. Our consultancy service offers tailored solutions for challenging building systems, with expertise in air source heat pumps and sprinkler systems. By combining specialist engineering knowledge with project management expertise, we implement cost-effective upgrades that enhance building functionality while minimising operational disruption for public sector clients.
People
Simon Heller
CEO
Founded Orion in 1998 and leads the business with over 25 years' industry expertise. He developed the company from a heating specialist to multi-disciplinary building engineering services provider in 2012.
Lucy Walsh
Health & Safety Manager
With 25 years' experience in health and safety, Lucy ensures compliance across all operations. She oversees risk management frameworks and implements best practices in construction and engineering environments.
Graham Jordan
Office Manager
As pivotal office manager, Graham coordinates daily operations with 15+ years' experience in construction sector administration, ensuring seamless workflow between engineers and clients.
Alison Thomas
Contract Coordinator
With 40 years' experience in contract administration, Alison manages scheduling and dispatch operations, leveraging her extensive engineering industry knowledge to coordinate complex multi-site contracts efficiently.
Will Darling
Purchasing Manager
Will oversees procurement operations with 15 years' experience in plumbing and heating supply chain management, ensuring efficient material acquisition from his background at national plumbing merchant organisations.
Questions
What building engineering services do you offer?
We provide electrical, plumbing, air conditioning, mechanical refurbishment, and water hygiene services. Our experts handle maintenance, emergency repairs, and system upgrades for residential and commercial properties.
Do you provide emergency building services?
Yes, our plumbing and heating engineers offer 24-hour emergency response for critical system failures, ensuring rapid resolution with minimal property disruption during urgent situations.
Which areas do you serve?
While based in Hemel Hempstead, we operate across the Home Counties including Hertfordshire, Buckinghamshire, and Bedfordshire, with project capabilities extending beyond these regions.
Are you accredited for water hygiene services?
Yes, we're certified members of the Legionella Control Association, providing UKAS-accredited risk assessments and complete water system management services for commercial properties.
Do you work with housing associations?
Yes, we've maintained long-standing partnerships with housing associations, delivering comprehensive building engineering solutions including emergency repairs, system upgrades, and compliance management for over 20 years.
