Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Refrigeration and HVAC Solutions
Arctic Services has been a trusted leader in commercial refrigeration and air conditioning solutions across the UK for over four decades. Founded by Andrew Velleman, our business combines extensive industry expertise with a commitment to delivering tailored systems for prestigious clients, including museums, Royal Parks, and major food distributors. Our comprehensive services encompass cold room installations, maintenance, racking systems, and mezzanine flooring, all supported by ISO 9001 certification and Refcom accreditation. With a nationwide reach covering Wales and Scotland, we prioritise efficiency, safety, and innovation in every project. Our team of skilled engineers ensures rapid response times and competitive pricing, underpinned by a dedication to long-term client relationships.From bespoke refrigeration equipment to energy-efficient air conditioning, we provide turnkey solutions designed to meet the unique demands of industries ranging from catering to pharmaceuticals. Our 24/7 emergency service guarantees uninterrupted support, while planned preventative maintenance safeguards against costly breakdowns. Decades of experience, combined with strategic partnerships with global manufacturers, enable us to offer cutting-edge technology and design expertise. Client testimonials highlight our professionalism, reliability, and ability to deliver complex projects seamlessly. As a family-run business with deep industry roots, we remain committed to exceeding expectations through technical excellence and customer-centric service.
Services
Refrigeration
Air Conditioning
Racking Systems
Mezzanine Flooring
Servicing
Emergency Response
Catering Equipment
Industrial Refrigeration
Details
- Year established: 1983
Highlights and features
- We offer over 40 years of specialist experience in commercial refrigeration and HVAC systems.
- Our nationwide service covers all major UK cities, including Wales and Scotland.
- We are ISO 9001 certified for quality management in installation and maintenance.
- Our 24/7 emergency response ensures uninterrupted support for critical systems.
- Bespoke design services leverage relationships with global equipment manufacturers.
Associations and certifications
- ISO 9001
- Refcom
- Safe Contractor
What people say
Professional and quick to respond
Quality of work excellent
Preferred refrigeration company for 14 years
Hands-on leadership and expertise
Seamless installations and remote monitoring
Services
Refrigeration
Arctic Services designs and installs industrial refrigeration systems tailored to high-demand environments. Our solutions include blast freezers, ammonia-based units, and multi-temperature cold rooms for food storage and pharmaceutical applications. With ISO 9001-certified processes, we ensure precise temperature control and energy efficiency while complying with safety regulations. Clients benefit from reduced operational risks and long-term cost savings through our custom-engineered systems.
Air Conditioning
We provide commercial air conditioning systems with high-efficiency performance for diverse settings. Our bespoke installations include heating and cooling solutions integrated with ventilation requirements. Energy-saving technologies and remote monitoring capabilities ensure optimal environmental conditions for businesses while maintaining compliance with sustainability standards across retail, hospitality, and industrial sectors.
Mezzanine Flooring
Our mezzanine flooring solutions maximise vertical storage capacity in warehouses and commercial spaces. Designed to meet building regulations, these structures create additional storage or office areas without requiring property expansion. Projects include load-bearing calculations, safety barriers, and seamless integration with existing cold storage systems for improved operational efficiency.
Servicing
Planned preventative maintenance programs protect refrigeration and HVAC equipment against mechanical failures. Our engineers conduct regular inspections, replace critical components proactively, and utilise remote diagnostics to prevent breakdowns. Emergency callouts operate 24/7 with rapid response times, minimising downtime and safeguarding stored goods for food and pharmaceutical clients.
Racking Systems
We supply and install heavy-duty pallet racking and cantilever systems designed for temperature-controlled environments. Custom configurations accommodate diverse goods while incorporating safety features like column guards and impact-resistant barriers. Projects often combine racking with cold room installations to optimise warehouse efficiency and compliance with health and safety standards.
People
Andrew Velleman
Managing Director
With over 40 years in the refrigeration industry, Andrew founded Arctic Services and remains actively involved in strategic operations. His technical expertise and client-focused approach have driven the company's growth while maintaining ISO 9001 compliance and industry leadership.
Questions
What industries do Arctic Services support?
We serve food distributors, museums, catering businesses, pharmaceutical companies, and retail chains requiring temperature-controlled environments.
Do you offer emergency repair services?
Yes, our 24/7 emergency response team handles urgent refrigeration and HVAC breakdowns nationwide with rapid callout times.
Can you design custom refrigeration systems?
Our engineers create bespoke solutions tailored to specific cooling demands, working directly with manufacturers to ensure optimal equipment specifications.
Are maintenance contracts available?
We provide planned preventative maintenance agreements with priority response, reduced labour costs, and remote system monitoring capabilities.
How do you ensure installation quality?
All projects follow ISO 9001-certified processes with safety compliance checks, using experienced engineers and premium components.
Do you work outside standard hours?
Yes, our team accommodates urgent projects and operational requirements at any time to minimise business disruption.
