Business Details
Emergency
services
Expert HVAC Services in Malvern
Heating Maintenance Services is a family-run business with decades of industry experience, established as trusted specialists in heating and electrical solutions. Based in Malvern, we serve properties across Herefordshire and Worcestershire, including Ledbury, Upton, Worcester, Bromsgrove, Droitwich, Pershore, and Evesham. Our team of fully qualified, full-time engineers delivers expert boiler servicing, heating repairs, and installations for gas and oil systems, alongside comprehensive electrical services. As Worcester Bosch Accredited Installers, we offer guarantees of up to 10 years on select products, ensuring reliability and long-term performance.Our dedicated support team, led by Office Manager Karen Richards, ensures swift access to spare parts and rapid response times for emergency callouts. With over 60 years of combined experience, we prioritise customer satisfaction through transparent communication, no hidden fees, and tailored solutions for domestic and commercial clients. Our services include fixed-price servicing, renewable technologies, air conditioning, and a Service Safe Plan to mitigate unexpected repair costs. We maintain strong E-E-A-T principles through certifications, detailed planning for complex projects, and a commitment to ongoing training and technical excellence.
Services
Boiler Service
Boiler Repair
Boiler Installation
Air Conditioning
Electrical Services
Renewable Technologies
Landlord Safety Checks
Commercial Heating
Servicing Plans
Emergency Repairs
Highlights and features
- We have over 60 years of combined experience in heating and electrical services.
- Our team are Worcester Bosch Accredited Installers with up to 10-year guarantees.
- We offer rapid emergency callouts and fixed-price servicing.
- Our engineers are Gas Safe and OFTEC registered for compliance and safety.
- We provide tailored solutions for domestic, commercial, and landlord clients.
Associations and certifications
- Worcester Bosch Accredited Installers
- Microgeneration Certification Scheme (MCS)
What people say
Very friendly staff
Experienced and professional
Knowledgeable, efficient and friendly
No mess
Helpful advice
Services
Boiler Servicing
Our fixed-price boiler servicing ensures optimal performance and safety. Conducted by Gas Safe or OFTEC registered technicians, services include system checks, efficiency adjustments, and sludge removal. Regular maintenance extends boiler lifespan, reduces breakdown risks, and maintains warranty validity, providing peace of mind for homeowners and landlords.
Boiler Repairs
We offer rapid boiler repair solutions across Worcestershire, with same-day attendance for breakdowns. Our Gas Safe engineers diagnose and resolve issues like leaks, pressure faults, and ignition failures. All repairs include a 12-month warranty on parts and labour, ensuring long-term reliability and customer satisfaction.
Renewable Technologies
We install and service solar PV panels, ground source heat pumps, and air source heat pumps. As MCS-certified installers, we help clients access government grants through the Boiler Upgrade Scheme. Our solutions reduce energy bills and carbon footprints while integrating seamlessly with existing heating systems for improved efficiency.
Landlord Services
We provide annual gas safety checks, boiler replacements, and certificate management for landlords. Our team coordinates directly with tenants, issues reminders for compliance, and offers a dedicated portal for certificate access. Fixed pricing and a large engineer network ensure minimal disruption and cost predictability for property managers.
Electrical Services
Our NICEIC-registered electricians handle domestic and commercial projects, from fuse board upgrades to full rewires. Services include lighting installations, EV charging points, and emergency repairs. All work comes with a safety certificate, and our fully stocked vehicles ensure most jobs are completed on the first visit, minimising downtime.
People
Karen Richards
Office Manager
Karen oversees daily operations, ensuring efficient coordination between engineers and clients. With over 20 years in administrative leadership, she manages spare parts logistics and customer communications, maintaining the company's commitment to rapid response and client satisfaction.
Andy Holmes
Service Director
Andy leads technical support and advisory services, specialising in system optimisation. He provides honest, no-pressure consultations for clients considering upgrades or renewable energy transitions, ensuring cost-effective solutions aligned with individual property needs and energy goals.
Olly Cooke
Installation Director
Olly manages boiler and heating system installations, focusing on smart controls and energy-efficient upgrades. With Gas Safe and Worcester Bosch accreditation, he ensures all projects meet industry standards, combining technical expertise with a commitment to reducing clients' long-term energy costs.
Christian Hill
Electrical Manager
Christian leads electrical projects, from domestic rewires to commercial installations. His team ensures compliance with BS 7671 standards, prioritising safety and efficiency. He also oversees air conditioning and renewable energy integrations, maintaining the company's reputation for technical excellence.
Karen Barber
Account Manager
Karen manages client accounts and handles billing inquiries. With a focus on transparency, she ensures clear communication regarding service costs and financing options, supporting the company's no-hidden-fees policy and commitment to customer trust.
Questions
Do you offer emergency boiler repairs?
Yes, we provide same-day emergency boiler repairs across Worcestershire, with engineers available six days a week.
Are your engineers certified?
All engineers are Gas Safe, OFTEC, or NICEIC registered, with Worcester Bosch and MCS accreditations for specific services.
Can landlords book gas safety checks?
Yes, we offer landlord gas safety certificates with fixed pricing and direct tenant communication support.
Do you provide financing options?
Yes, we offer 0% APR finance for boiler installations, subject to credit approval and eligibility criteria.
What areas do you cover?
We serve Malvern, Worcester, Ledbury, Bromsgrove, Droitwich, Pershore, Evesham, and surrounding areas in Herefordshire and Worcestershire.
Do you install renewable heating systems?
Yes, we install solar PV, ground source, and air source heat pumps, qualifying for government grants through the Boiler Upgrade Scheme.
