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Business Details
36 Years
experience
Bespoke Commercial Interiors for Modern Workspaces
Contact One has been delivering bespoke commercial interiors for over 35 years, combining style, functionality, and practicality to reflect clients' unique visions. As a family-run company, we provide a personal, end-to-end service encompassing planning, design, installation, and final touches. Our approach prioritizes minimal disruption to clients' operations, whether fitting out new spaces or refurbishing existing ones. We maintain client relationships beyond project completion, offering ongoing support to ensure spaces function as intended. Our commitment to quality and client satisfaction has fostered long-term partnerships, with many clients returning for repeat projects. Founded in 1990 by David Alexander Riley, we continue under David Lloyd Riley's leadership, upholding a legacy of excellence in office design and build services.

Our expertise extends to compliance with building regulations, ensuring all projects meet legal standards while exceeding client expectations. Testimonials highlight our ability to deliver high-quality results on time and within budget, even under tight deadlines or challenging conditions. We serve diverse sectors including education, healthcare, hospitality, and workspaces, with a focus on creating environments that enhance brand identity and operational efficiency. Our turn-key solutions cover structural work, furniture, lighting, and finishing touches, tailored to each client's specific needs.
Services
Design Fit Outs Refurbishment Bespoke Installation Furniture
Details
  • Year established: 1990
Highlights and features
  • We have over 35 years of experience in commercial interior design and build services.
  • Our end-to-end service covers planning, design, installation, and post-completion support.
  • We work around client operations to minimize disruption during projects.
  • Our team maintains compliance with Building Regulations 2010 and CDM Regulations 2015.
  • We offer flexible financing options through our leasing partner for project affordability.
What people say
Exceeded expectations High-quality finish Delivered on time Exceptional service Strong relationships
Services
Design
Our design service creates tailored commercial environments that balance aesthetics with functionality. We collaborate closely with clients to develop concepts aligned with brand identity and operational needs. From initial sketches to detailed plans, our team ensures every element enhances usability and visual appeal while adhering to building regulations and safety standards.
Fit Outs
We deliver comprehensive fit-out solutions transforming empty shells into fully functional workspaces. Our process includes structural modifications, MEP installations, and interior finishes tailored to client specifications. With 35 years of experience, we ensure minimal disruption to business operations while maintaining strict timelines and budget controls for commercial office environments.
Refurbishment
Our refurbishment service revitalizes existing commercial spaces to meet modern requirements. We assess current conditions and implement improvements ranging from cosmetic updates to structural modifications. The process incorporates energy-efficient solutions and compliance upgrades while maintaining operational continuity for businesses during renovations.
Bespoke Installation
We create and install custom-designed elements that enhance commercial spaces' functionality and aesthetics. This includes tailored joinery, demountable structures, and specialized fittings that adapt to unique spatial requirements. Our craftsmen combine traditional techniques with modern technology to deliver durable, visually striking installations that reflect client branding.
Furniture
Our furniture service provides commercial-grade solutions that combine comfort, durability, and design coherence. We source and install office furniture systems that optimize space utilization while supporting ergonomic work practices. The selection process considers client workflow patterns and aesthetic preferences to create productive, inviting environments.
People
David Alexander Riley
Founder
Founded Contact One in 1990, establishing a reputation for quality commercial interiors. His vision created a family business focused on client relationships and project excellence. Retired from daily operations but legacy continues through current leadership.
David Lloyd Riley
Managing Director
Continues family legacy as Managing Director, overseeing all projects with personal attention. Ensures adherence to high standards established by founder. Brings decades of industry experience to client consultations and project management.
Questions
What commercial sectors do you specialize in?
We work across education, healthcare, hospitality, and office sectors, delivering tailored solutions for each environment's specific requirements.
Can you handle urgent fit-out projects?
Yes, our team has extensive experience delivering projects on tight deadlines while maintaining quality standards and budget controls.
Do you offer financing options for projects?
We partner with Plus Finance to provide leasing solutions that spread costs over 2-5 years with predictable repayments.
How do you minimize business disruption during refurbishments?
We implement phased work schedules, coordinate with client operations, and use dust containment systems to maintain business continuity.
Are you compliant with current building regulations?
All projects adhere to Building Regulations 2010 and CDM Regulations 2015, with compliance integrated at every project stage.
What post-completion support do you provide?
We offer ongoing maintenance advice, warranty support, and remain available for future refurbishment or expansion projects.