Business Details
6 Years
experience
Emergency
services
Your Trusted Home Cleaning Service in London
Established in 2020, Sparkleen Cleaning has built a reputation for delivering high-quality, affordable home cleaning services across London, Milan, and New York. Our approach prioritises local expertise, sustainability, and customer satisfaction, ensuring every client receives a tailored experience. All cleaners undergo rigorous vetting, including face-to-face interviews, reference checks, and background screenings, guaranteeing professionalism and reliability. We utilise eco-friendly cleaning methods and maintain Public Health England compliance, reflecting our commitment to health and environmental responsibility. Our 24/7 support team and satisfaction guarantee underscore our dedication to resolving any issues promptly.By focusing on three major cities, we ensure operational efficiency and consistent service standards. Our partnership with 'Trees 4 Cities' further demonstrates our dedication to community and environmental impact. Cleaners are paid at least the living wage, fostering a motivated and skilled workforce. Online booking systems streamline the process, offering flexibility for recurring or one-off cleans. Customer feedback drives continuous improvement, ensuring our services evolve to meet client needs effectively.
Services
Recurring Cleaning
One Off Cleaning
Last Minute Cleaning
Moving Home Cleaning
Pro Deep Cleaning
Details
- Year established: 2020
Highlights and features
- We offer cleaners with at least two years' experience and 5-star ratings
- Our team uses sustainable, eco-friendly cleaning methods
- We guarantee customer satisfaction with a no-quibble refund policy
- Our 24/7 support team ensures prompt resolution of any issues
- We pay cleaners at least the living wage for reliable service
Associations and certifications
- Public Health England
What people say
Excellent
Top-notch
Covid compliant
Exceptional results
Amazing cleaner
Services
Recurring Cleaning
Our recurring cleaning service offers weekly or fortnightly visits from a dedicated housekeeper. Cleaners prioritise dusting, surface cleaning, bathroom sanitisation, and floor maintenance. Clients receive consistent service from the same cleaner, ensuring familiarity with specific needs and preferences.
One Off Cleaning
Flexible one-time cleaning appointments cater to specific needs. Ideal for post-event tidying or pre-visit preparations. Cleaners focus on standard tasks including kitchen and bathroom cleaning, with optional deep-cleaning upgrades available at an additional cost.
Last Minute Cleaning
Emergency cleaning service available with less than 48-hour notice. Perfect for unexpected guests or sudden messes. Cleaners can arrive within three hours of booking, maintaining the same high standards as our standard service despite the urgency.
Moving Home Cleaning
Deep cleaning service specifically for tenancy changes or house moves. Includes thorough sanitisation of kitchens, bathrooms, and living areas. Agency-approved for move-in/move-out requirements, ensuring properties meet letting agency standards for handover.
Pro Deep Cleaning
Specialised deep cleaning for ovens, fridge-freezers, and cupboards. Addresses ingrained dirt and hard-to-reach areas. Recommended for seasonal maintenance or preparing properties for special occasions, using client-provided eco-friendly products.
Questions
Do I need to provide cleaning products?
Yes, clients must supply cleaning materials. We recommend having a vacuum, cleaning cloths, toilet cleaner, and all-purpose cleaner for standard cleans.
Can I stay out during the cleaning?
While optional, we recommend being present for the first clean to provide instructions. Cleaners can follow written guidance if you're unavailable.
How do you ensure cleaner quality?
All cleaners undergo face-to-face interviews, reference checks, and background screenings. We monitor performance through client feedback and maintain a minimum two-year experience requirement.
What happens if something gets damaged?
Contact your cleaner directly to resolve issues. If unresolved, our support team will assist in finding a satisfactory resolution for both parties.
Do you offer business cleaning services?
While we primarily focus on homes, many cleaners have commercial experience. Specify business requirements during booking for appropriate allocation.
How do I cancel a booking?
Cancel via email or the booking system up to 48 hours before appointments. Cancellations within this window incur a £14 fee to protect cleaners' livelihoods.
