Business Details
14 Years
experience
Emergency
services
Trusted Cleaning, Security & Concierge Services in Worcestershire
A & E Services has established itself as a trusted provider of professional cleaning, security, and concierge solutions across the UK. With over 25 years of industry experience, our team delivers tailored services to meet the unique needs of commercial, residential, and supported housing sectors. All staff undergo rigorous DBS checks and SIA licensing, ensuring reliability and safety. We utilise advanced technology like real-time GPS monitoring to maintain transparency and efficiency.Our nationwide coverage, combined with a commitment to innovation and compliance, positions us as a dependable partner for maintaining clean, secure environments. Client testimonials highlight our responsiveness, attention to detail, and dedication to exceeding expectations through consistent service delivery.
Services
Office Cleaning
Security Guards
Concierge Services
Industrial Cleaning
Alarm Response
Domestic Cleaning
Mobile Patrols
Key Holding
Commercial Cleaning
Details
- Year established: 2012
Highlights and features
- We have over 25 years of experience in cleaning and security sectors.
- Our team includes SIA-licensed and DBS-checked professionals.
- We use real-time GPS monitoring for service transparency.
- We provide nationwide coverage from our Midlands headquarters.
- We guarantee rapid emergency response within 20 minutes.
What people say
Excellent thorough and to a high standard
Very professional service
Quick to resolve issues
Dedicated person
Quality and friendly cleaning provider
Services
Office Cleaning
Our office cleaning service maintains spotless workspaces with tailored schedules to minimise disruption. Using high-quality products and DBS-checked staff, we ensure hygienic environments that boost employee productivity. Real-time GPS tracking guarantees accountability and consistent service delivery across commercial premises.
Security Guards
SIA-licensed security guards provide vigilant protection for commercial properties, combining physical presence with rapid 20-minute emergency response. Our staff undergo continuous training to ensure compliance with safety standards while safeguarding assets and personnel effectively.
Concierge Services
Specialised concierge solutions for supported housing schemes feature 24/7 staffing with enhanced DBS checks. Our team manages vulnerable resident needs using real-time monitoring systems, ensuring safety compliance and immediate assistance in night shelters and temporary accommodation facilities.
Industrial Cleaning
Industrial cleaning tackles challenging environments with specialist equipment and safety-compliant protocols. Our trained professionals handle grease, chemical residues, and large-scale sanitation needs while maintaining strict health regulations for manufacturing and logistics sectors.
Alarm Response
24/7 alarm response service dispatches trained personnel within 20 minutes of activation. Using GPS-tracked vehicles and direct police liaison, we verify incidents and provide on-site resolution for commercial properties, minimising potential losses from security breaches.
People
Ken Hadley
Managing Director
With over 25 years in facility management, Ken oversees strategic operations and client relationships. His leadership focuses on service innovation and maintaining strict compliance across all A & E Services divisions.
Keeley Taylor
Operations Manager
Keeley manages daily service delivery coordination, ensuring adherence to quality standards. She specialises in client-specific solution development and staff training program implementation across multiple service lines.
Sam Newnes
Operations Manager
Sam supervises emergency response protocols and last-minute service adjustments. His role involves ensuring rapid staff deployment while maintaining communication consistency with key clients nationwide.
Meg Hadley
Operations Supervisor
Meg oversees team performance metrics and compliance audits. She focuses on maintaining DBS/SIA licensing standards and implementing health & safety improvements across all service categories.
Sophie Minchin
Area Manager
Sophie coordinates regional operations, managing client portfolios and service customisation. Her expertise lies in adapting services to local requirements while maintaining company-wide quality benchmarks.
Questions
What cleaning services do you offer?
We provide office, commercial, industrial, domestic, and specialist cleaning for medical, veterinary, and educational facilities using DBS-checked staff and real-time monitoring.
Are your security personnel licensed?
All security guards hold SIA licenses with photographic ID, undergo continuous training, and follow rapid response protocols for emergency situations within 20 minutes.
How do you ensure service quality?
We use GPS tracking systems, regular site inspections, and enhanced DBS checks. Our managers conduct audits while maintaining compliance with industry-specific health and safety regulations.
Do you offer 24/7 concierge services?
Yes, our supported housing concierge services operate 24/7 with staff trained in vulnerable resident care, featuring lone worker devices and real-time GPRS monitoring systems.
What areas do you cover?
While based in Worcestershire, we provide nationwide services across the UK through strategically located teams, ensuring consistent quality from our Midlands headquarters.
