Business Details
35 Years
experience
Professional Carpet Cleaning Services in Shropshire
Established in 1991, we are a family-run business dedicated to delivering professional carpet, upholstery, and leather cleaning services across Shropshire. Our commitment to using approved methods and machinery, including adherence to the British Standard PAS 86, ensures thorough cleaning and customer satisfaction. With over three decades of experience, we serve domestic and commercial clients, from private homes to stately properties, prioritising ethical practices and transparency. Our team, now including our daughters Rachel and Carys, offers a satisfaction guarantee: if youre not delighted, we re-clean for free or provide a full refund.We utilise advanced truckmount technology for superior results, removing hazardous dust and bacteria while maintaining minimal disruption. Our pricing is fully inclusive, with no hidden fees, and we provide a 'try before you buy' service for peace of mind. Recognised by the National Carpet Cleaners Association, we combine expertise with a personal touch, ensuring every client receives tailored solutions and exceptional service.
Services
Carpet Cleaning
Upholstery Cleaning
Leather Cleaning
Flood Restoration
Truckmount Services
Landlord Services
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in professional carpet cleaning.
- Our family-run business combines personal service with industry expertise.
- We offer a satisfaction guarantee: re-clean free or full refund if needed.
- We use advanced truckmount technology for deeper, more hygienic cleaning.
- Our pricing is fully inclusive with no hidden fees or obligations.
Associations and certifications
- National Carpet Cleaners Association (NCCA)
- PAS 86:2008
What people say
First class service
Professional couple
Carpets look new
Excellent cleaning results
Thorough job
Services
Carpet Cleaning
Our advanced truckmount hot water extraction removes deep-seated dirt and bacteria from carpets. Using 500psi pressure and high-temperature water, we restore carpets to near-new condition while minimising disruption. Ideal for domestic and commercial properties, including landlords requiring end-of-tenancy cleaning.
Upholstery Cleaning
Professional cleaning of sofas, chairs, and other upholstered items using approved solutions. Our method preserves fabric integrity while eliminating stains and allergens. Suitable for both residential and commercial clients seeking refreshed, hygienic furnishings.
Leather Cleaning
Specialised cleaning and conditioning for leather furniture. We remove grime and restore suppleness without damaging the material. Recommended for high-value items in homes, offices, or heritage properties requiring delicate handling.
Flood Restoration
Emergency flood response using industrial-grade extraction equipment. We remove standing water, dry affected areas, and clean contaminated surfaces. Designed for properties suffering water ingress from burst pipes, storms, or plumbing failures.
Truckmount Services
Our van-mounted systems deliver 16hp power for superior cleaning performance. With self-contained water tanks and displacement blowers, we achieve deeper cleans and faster drying times without inconveniencing property occupants.
People
Ray Austin
Owner
With over 30 years in the industry, Ray established the business in 1991. He oversees operations and ensures adherence to NCCA standards, combining technical expertise with customer-focused service.
Jackie Austin
Owner
Co-founder Jackie manages client relations and quality control. Her attention to detail and commitment to ethical practices have built the company's reputation for reliability and excellence.
Rachel Austin
Team Member
Rachel joined the family business to support day-to-day operations. She ensures smooth coordination of appointments and client communications while maintaining service standards.
Carys Austin
Team Member
Carys contributes to the company's growth by managing administrative tasks and assisting with customer inquiries, embodying the family's dedication to personal service.
Questions
Do you offer a satisfaction guarantee?
Yes, if you're not delighted with our work, we'll re-clean your carpets free of charge or offer a full refund.
What areas do you cover?
We cover all of Shropshire, including Shrewsbury, Telford, Ludlow, and surrounding areas.
Are your cleaning methods safe for children and pets?
Yes, we use approved products and machinery that meet British Standards for safety and effectiveness.
Can you clean carpets in rented properties?
Yes, we provide end-of-tenancy cleaning services that meet landlords' requirements, including professional carpet cleaning.
Do you use truckmount equipment?
Yes, our van-mounted systems deliver superior cleaning power and faster drying times compared to portable machines.
Can I see your work before committing?
Yes, we offer a 'try before you buy' service, cleaning a small area of your carpet with no obligation.
