Business Details
50+ Years
experience
Premium Carpets & Flooring Solutions in Ellesmere Port
Carpets By Russell has been serving customers since 1936, established initially as The Carlton Furnishing Company before transitioning into our current identity. As a family-run business operating from Little Sutton, we specialise in supplying and installing high-quality carpets, rugs, and resilient flooring solutions for both residential and commercial clients. Our team of expert fitters ensures meticulous attention to detail on every project, regardless of scale, supported by a commitment to transparency with free, no-obligation quotes and no up-front payments. With over 90% of our business derived from repeat customers and word-of-mouth recommendations, we prioritise enduring relationships and long-term satisfaction. Our product range includes leading brands such as Karndean and Quick Step, alongside bespoke design services for commercial spaces requiring safety flooring and specialised installations.Backed by membership in the Associated Carpet Group, we maintain competitive pricing while upholding quality standards through partnerships with trusted suppliers. Our experience spans nearly five decades in flooring expertise, ensuring informed guidance for every customers unique requirements. We operate with a philosophy of flexibility, offering home selection services outside standard hours by arrangement, and aim to provide verbal quotes within 24 hours of measurement. This combination of heritage, technical skill, and customer-centric approach has solidified our reputation as a reliable local flooring specialist.
Services
Carpets
Rugs
Resilient Flooring
Commercial Flooring
Stair Rods
Details
- Year established: 1936
Highlights and features
- Over 90% of business comes from repeat customers and referrals
- Free no-obligation quotes provided within 24 hours of measurement
- Expert fitters with nearly 50 years combined flooring expertise
- Suppliers of trusted brands including Karndean and Quick Step
- Bespoke commercial design service with regulatory compliance
What people say
Expert installations
No job too small
Free estimates
Repeat business
Services
Carpets
Supply and installation of premium carpets in wool and polypropylene fibres, available in multiple widths from 1m to 5m. Our range includes stain-resistant and bleach-cleanable options, with expert guidance on fibre selection and energy-efficient properties. Ideal for residential and commercial spaces seeking warmth, comfort, and durability through quality materials.
Resilient Flooring
Wax-treated vinyl, cork, and linoleum flooring solutions designed for high-traffic areas like kitchens and commercial spaces. Features include slip resistance, water protection, and easy maintenance. Particularly suited for environments requiring long-lasting performance while maintaining aesthetic appeal through varied designs and colour options.
Commercial Flooring
Tailored flooring solutions for businesses including schools, healthcare facilities, and hospitality venues. Includes safety flooring, acoustic insulation, and bespoke Axminster carpets with custom designs. Complies with BS Standards through thorough floor preparation and regulatory-compliant installations for both functional and aesthetic requirements.
Rugs
Selection of pure wool, wool-mix, and cotton rugs from leading importers, complemented by everyday mats like coir doormats and kitchen mats. Offers both ornamental value and practical benefits through hand-made quality and rapid delivery options for special orders within five working days.
Stair Rods
Handmade-to-measure brass stair rods enhancing staircase aesthetics while securing runners. Available in multiple finishes and lengths, these fixtures combine functionality with decorative appeal through traditional craftsmanship techniques applied to modern designs.
Questions
What types of flooring do you supply?
We offer carpets, rugs, resilient flooring, commercial-grade vinyl, and stair rods in various materials and designs.
Do you provide commercial flooring solutions?
Yes, we install bespoke flooring for schools, medical centres, and hospitality venues meeting BS Standards.
Are free quotes available?
Yes, we provide free, no-obligation quotes within 24 hours of measurement.
What payment methods do you accept?
We discuss payment options upon request but do not require advance payments.
Do you operate outside Ellesmere Port?
We serve Chester, Birkenhead, and surrounding areas with home selection services available.
Reviews (7)
Adrian O'Brien
Jun 24, 2020
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New carpet laid today. Arrived on time. All work expertly done. No mess left in the room. Extremely happy with the price and the work carried out. Always better to buy local.
Leonard J.
Aug 03, 2019
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They were very helpful when it came to getting the right size carpet for my son's room. The carpet itself is very high quality, and it vacuums lovely, there's no overshedding. It looks really good and he's made up with it, nice and soft on the feet. Hardly andy new carpet smell which is good. I got him a new bed which had no smell, as being autistic he is quite adverse to this, so it was good his carpet didn't have that overly chemical smell too. The fitting was done quickly and efficiently, and was perfect. Was great value too. Highly recommend.
Vicki Halewood
Apr 17, 2019
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Looks amazing. Friendly team highly recommend them have had most of my house done by them very speedy & reliable. Thank you
Rasa P.
Apr 10, 2019
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we have just done carpets by Russell ,very good job professionals worker's everything was done very fast cheap not like in other shops try just get money of you .We really wanted say thank you for the big amazing job thank you very much
Amanda Molly
Oct 25, 2018
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Fantastic customer service, Russell is very knowledgeable and always helpful. I wouldnt go anywhere else for my carpets. The quality of them is great and prices reasonable. Big thumbs up to the team. thanks
Mark T.
Oct 09, 2017
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We were provided with an excellent service by Richie's carpets. Extremely professional in both the selection of carpet and fitting. Everything explained clearly and were very friendly. Carpet was delivered on time. Fitting was carried out carefully and we are very happy with the final product. Would definitely recommend to others.
Janice Williams Jones
Jul 24, 2017
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Terrible customer service. Recommends a floor after inspecting and measuring where it was to be fitted which then bubbles before any commercial use. Fitted by spraying adhesive just around the edge of the whole floor, nothing used to adhere the main floor area! Tried to blame the manufacturer and yes we have this in a letter from you. The problem is with the fitting not the vinyl flooring. I was witness to constant lies, abuse and total unprofessionali sm from a cowboy carpet man!
This has been going on now for 3 months, during which time the floor is deteriorating and is now a trip hazard. Told to wait until he is back from holiday on 4th August, but wait for what? All we want is the floor we paid for. You tried to cut corners with your fitting costs and this is what happens. Your customer service is appalling and I am so glad the calls were recorded! Court action is now commencing. ***AVOID AT ALL COSTS***
This has been going on now for 3 months, during which time the floor is deteriorating and is now a trip hazard. Told to wait until he is back from holiday on 4th August, but wait for what? All we want is the floor we paid for. You tried to cut corners with your fitting costs and this is what happens. Your customer service is appalling and I am so glad the calls were recorded! Court action is now commencing. ***AVOID AT ALL COSTS***
