Choice Furniture Superstore is a UK-based retailer that provides high-quality furniture and designer home decor, delivering nationwide. Founded in 1998, CFS began as a small shop-fitting company in Leicester and has continually evolved, driven by a mission to offer an unmatched selection, excellent prices, and, most importantly, exceptional customer service. As a family-run business, our values are rooted in care and commitment. When you shop with CFS, you automatically become a valued member of the CFS family, receiving dedicated support every step of the way.
We are dedicated to providing you with a true superstore experience. To make this happen, we've carefully selected some of the UK’s most quality-conscious brands and continue to expand our premium catalogue with the finest furniture and home decor designs. We take pride in offering exceptional service and always treat our customers the way we would want to be treated. With years of experience in the industry, we understand what customers expect from a retailer, and we go above and beyond to meet those expectations.
Was a little nervous that 'superstore' in the title name meant impersonal. But my purchase of two oak single beds with matching nightstands from CFS has been an excellent experience. From the early stage of some pre-order enquiries about slat sizes to delivery day, customer service was responsive, polite and the delivery person on the day was most helpful. The products itself are excellent.
My order of two recliner chairs and footstools with this company has been handled with so much courtesy and care in the most superb way I have ever experienced 😀 I can highly recommend them and they will look after you and your order 100%. I was kept constantly informed throughout the order time frame.
Thank you to HAMEED for your excellent customer service
Ordered 2 Cosy armchairs at a discounted price which were supposedly in stock. I then received a phone call telling me the supplier did not have stock but that they would be in stock some 8 weeks later and was I willing to wait. I agreed to wait and I am glad I did. The chairs arrived this week, expertly packed and in perfect condition. CFS kept me informed throughout the wait with phone calls and emails. The price I paid was also the lowest anywhere. I highly recommend CFS.
Kept well informed throughout buying process. Products delivered well packaged and undamaged. Very helpful delivery guy (Jordan) - friendly and willing to help get our goods nearer to where they were needed! Thanks …One v. minor point - we were only told of the actual delivery slot time 30 mins before!! A little more notice would be appreciated next time!
Very very happy with the mango wood cupboard we ordered online. The cupboard itself is exactly what we were hoping for both in terms of appearance and quality. Delivery driver called the day before delivery to advise of expected arrival time. The day after delivery we received a courtesy call to check we were happy with everything - now that is unheard of and a very nice touch. Have no hesitation in using CFS again.