Business Details
48 Years
experience
Your Trusted Partner for Contract Cleaning Solutions
Established in 1978, Britannia Services Group has built a reputation as a trusted national contract cleaning provider with over 35 years of industry expertise. Our team of 1,500+ staff operates across the UK, delivering tailored cleaning and maintenance solutions for retail, industrial, public sector, and commercial clients. With a field-based team of 20+ local Area Managers and three Regional Managers, we ensure responsive, localized support while maintaining national coverage. Our commitment to exceeding client expectations is demonstrated through long-term client retention, a proven track record of managing 12 million sq. ft daily, and continuous investment in staff training and innovative cleaning technologies.We prioritize flexibility, adapting our services to individual client needs rather than applying generic solutions. Our environmental initiatives include a 25% electric/hybrid vehicle fleet, solar-powered headquarters, and sustainable supply chain practices. The company's growth through client referrals underscores our dedication to resolving issues and improving standards, supported by weekly site audits and rapid issue resolution processes.
Services
Retail & Office Cleaning
Window Cleaning
Carpet Cleaning
Escalator Cleaning
Graffiti Removal
Jet Washing
Lift Cleaning
Post-Builders Clean Up
Sparkle Cleaning
General Maintenance
Details
- Year established: 1978
Highlights and features
- We have over 35 years of experience in contract cleaning across multiple sectors
- Our 1,500+ trained staff clean 12 million sq. ft daily nationwide
- We offer tailored cleaning solutions with weekly site audits and rapid issue resolution
- Our environmental initiatives include electric vehicles and solar-powered operations
- We maintain long-term client relationships through consistent service excellence
What people say
Best cleaning company
Prompt service
Responsive and reliable
Market leading service
Exceeds expectations
Services
Retail & Office Cleaning
We provide comprehensive daily cleaning for retail spaces and office environments across the UK. Our services include deep cleans, strip & seals for hard flooring, refit clean-up operations, and pre-merchandising cleans. With 1,500+ trained staff and weekly site audits, we ensure consistent standards while adapting to each client's specific requirements. Our approach combines traditional methods with innovative technologies to maintain professional appearances for commercial properties.
Specialist Cleaning
Our specialist services address complex cleaning requirements including escalator & lift interior/exterior cleaning, jet washing, graffiti removal, and sparkle cleaning operations. With experience in post-builders clean-up and grand opening preparations, we deliver solutions for challenging environments. These services are supported by our investment in specialist equipment and trained personnel, ensuring high-standard results for unique cleaning challenges across various sectors.
General Maintenance
We offer integrated maintenance solutions covering plumbing, heating, and air conditioning systems alongside routine building upkeep. Through our sister company within the Britannia Group, we provide comprehensive support for commercial properties. This service ensures clients receive coordinated cleaning and maintenance from a single trusted provider, maintaining operational efficiency and building standards across multiple locations.
Window Cleaning
Our professional window cleaning service maintains exterior and interior glass surfaces for commercial properties nationwide. Using safety-certified methods and equipment, we ensure pristine glass surfaces while adhering to strict health and safety standards. This service forms part of our comprehensive cleaning packages, contributing to the professional appearance of retail outlets, office buildings, and industrial facilities across the UK.
Environmental Services
We implement eco-friendly practices including 25% electric/hybrid vehicle fleet, solar-powered headquarters, and sustainable supply chain management. Our colour-coded cleaning systems prevent cross-contamination while efficient chemical usage minimises environmental impact. These initiatives demonstrate our commitment to reducing carbon footprint while maintaining high cleaning standards, aligning with modern businesses' sustainability goals across all serviced sectors.
People
David Shaw
Managing Director
Leading Britannia Services Group since its founding in 1978, David Shaw has driven the company's growth to become a national cleaning contractor with 1,500+ staff. He oversees strategic direction while maintaining focus on service excellence.
Richard Grinham
Commercial Director
As Commercial Director, Richard Grinham manages business development and client relationships. With extensive industry experience, he ensures our services meet evolving market demands while maintaining competitive pricing structures.
Andrew Hobbs
National Account Director
Andrew Hobbs oversees key client accounts and ensures service delivery standards across our national operations. His 20+ years in contract management contribute to maintaining long-term client relationships and service consistency.
Mandy Youngblood
Northern Operations Director
Mandy Youngblood leads operations in northern regions, managing local teams and ensuring compliance with quality standards. Her leadership ensures efficient service delivery across diverse commercial environments in her territory.
Keith Harris
HVAC Director
Keith Harris specializes in heating, ventilation, and air conditioning systems maintenance. He leads our technical team providing integrated HVAC solutions as part of our comprehensive facilities management services for commercial clients.
Questions
What areas do you cover for cleaning services?
We operate nationwide across England, Wales, Scotland, Northern Ireland, and Southern Ireland with local managers in all regions.
How experienced is your cleaning team?
With 35+ years' experience and 1,500+ trained staff, we deliver cleaning services across 12 million sq. ft daily since 1978.
Can you handle large multi-site contracts?
Yes, we specialise in managing large regional contracts with 4-6 week setup times and dedicated local management teams for each site.
How do you ensure cleaning quality standards?
Through weekly site audits, continuous staff training, colour-coded cleaning systems, and a bespoke issues logging platform with audit trails.
What sustainability initiatives do you implement?
We use electric/hybrid vehicles, solar-powered headquarters, efficient chemical systems, and consolidated deliveries to reduce environmental impact.
How quickly can issues be resolved?
Our local Area Managers provide immediate support with escalation paths to regional directors, ensuring rapid resolution of any service issues.
