Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for Cleaning & Facilities Management Solutions
The Jx3 Support Services has been delivering professional cleaning and specialist FM services for over 30 years, operating across the UK from offices in Manchester and Cardiff. Our expertise spans commercial, industrial, and sector-specific cleaning solutions, with a focus on safety, quality, and sustainability. We serve diverse sectors including hospitality, education, healthcare, and the public sector, maintaining a reputation for high standards and client-focused service delivery.Our accreditations include ISO 45001, ISO 9001, and SafeContractor Gold, reflecting our commitment to excellence. With a dedicated team and a 'right first time' approach, we aim to enhance hygiene standards and create brighter environments for communities.
Services
Window Cleaning
Daily Cleaning
Event Cleaning
Accommodation Cleaning
Building Services
Specialist Cleaning
FM Services
Details
- Year established: 1995
Highlights and features
- We have over 30 years of experience in commercial and industrial cleaning sectors
- Our ISO 45001, ISO 9001, and ISO 14001 accreditations ensure quality standards
- We operate 24/7 with dedicated teams for emergency and scheduled services
- Our 'right first time' approach minimises disruptions and maximises efficiency
- We serve diverse sectors including healthcare, education, and public infrastructure
Associations and certifications
- ISO 45001
- ISO 9001
- ISO 14001
- SafeContractor
Services
Window Cleaning
Our window cleaning services utilise advanced techniques and equipment to ensure spotless results for commercial and industrial properties. We specialise in high-rise buildings and complex structures, prioritising safety and efficiency. Clients benefit from enhanced aesthetics and prolonged glass longevity through our meticulous approach.
Daily Cleaning
We provide comprehensive daily cleaning solutions tailored to business environments, maintaining consistent hygiene standards. Our teams follow customised schedules to minimise operational disruption while ensuring thorough sanitation. This service includes waste management, surface disinfection, and restroom maintenance across various sectors.
Event Cleaning
Specialist event cleaning covers pre-, during, and post-event sanitation for venues of all sizes. We handle high-traffic areas, waste disposal, and deep cleaning to ensure safe, welcoming spaces. Our rapid-response teams guarantee timely completion for seamless event operations.
Specialist FM
Our FM services integrate hard and soft facilities management, including technical maintenance and operational support. We offer scalable solutions for property management, combining preventative and reactive strategies. Clients receive centralised coordination to optimise building functionality and occupant satisfaction.
Building Services
We deliver building and technical services encompassing HVAC, electrical systems, and plumbing maintenance. Our certified engineers ensure compliance with safety regulations while minimising downtime. This service supports long-term asset preservation and operational efficiency for commercial properties.
People
Fabien Caqueret
Managing Director
With 20 years in the cleaning and FM industry, Fabien leads Jx3 Support Services's strategic growth. He focuses on operational excellence and client partnerships, leveraging his expertise in sales and business improvement to drive innovation.
Ian Crook
Finance Director
Ian oversees financial governance with 20+ years in public and private sector finance. His pragmatic approach ensures sustainable growth and efficient resource allocation, supporting Jx3 Support Services's expansion and service delivery.
Nick Conway
Chair
Nick provides strategic leadership with experience in scaling businesses internationally. As former CEO and advisor, he mentors teams to achieve operational excellence and sustainable growth aligned with Jx3 Support Services's vision.
Robin Kinrade
Director
Robin brings 30 years of industry experience, founding AQS Ltd before joining Jx3 Support Services. He specialises in client relations and team development, ensuring exceptional service delivery across Wales and the South West.
Colin Fox
Regional Operations Director North
Colin leads Northern operations with 20+ years in soft FM. His expertise in customer engagement and process improvement drives efficient service delivery, focusing on continuous innovation for client satisfaction.
Questions
What cleaning services does Tudor Group offer?
We provide window cleaning, daily cleaning, event sanitation, specialist FM, building maintenance, and accommodation cleaning services tailored to commercial, industrial, and public sectors.
Do you operate outside Manchester?
Yes, we serve clients nationwide from offices in Manchester and Cardiff, covering the UK with dedicated regional teams.
Are your services available 24/7?
Yes, our emergency and event cleaning services operate 24 hours a day, seven days a week, to meet urgent client needs.
What accreditations do you hold?
We maintain ISO 45001 (health & safety), ISO 9001 (quality), ISO 14001 (environment), and SafeContractor Gold accreditations for industry-leading standards.
How do you ensure service quality?
Through our 'Tudor Way' approach, combining staff training, compliance audits, and client feedback systems to guarantee consistent, high-quality outcomes.
Can you handle large-scale contracts?
Yes, with 30 years' experience managing contracts for organisations like Transport for Greater Manchester and Principality Stadium, ensuring scalable, reliable service delivery.
