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26 Years
experience
Emergency
services
Expert Drainage Services in London & Essex
First Action Drains London is a family-run business with over three decades of experience in drainage solutions. Established in 2000, we specialise in blocked drains, CCTV drain surveys, drain relining, and commercial drainage projects across London and the Home Counties. Our team of experienced professionals utilises advanced technology, including high-pressure jetting and CCTV surveys, to deliver accurate diagnostics and efficient repairs. We pride ourselves on reliability, transparency, and customer-centric service, offering 24/7 emergency assistance to resolve urgent drainage issues. With a focus on long-term solutions, we ensure minimal disruption to properties while maintaining compliance with industry regulations.

Our commitment to quality has earned us numerous satisfied clients and partnerships with local authorities and commercial entities. We accept major credit/debit cards and provide free initial CCTV checks for added convenience. Our engineers are trained to handle septic tank maintenance, Saniflo systems, and complex drainage challenges. By combining traditional expertise with modern methods, we deliver lasting results for residential and commercial clients. This combination of experience, technical proficiency, and ethical practices positions us as trusted leaders in the drainage industry.
Services
Blocked Drains CCTV Surveys Drain Relining Septic Tanks Emergency Drainage Commercial Drainage Drain Jetting Saniflo Systems Flooding Emergencies Drain Repairs
Details
  • Year established: 2000
Highlights and features
  • We have 30 years of experience in drainage solutions
  • Our engineers use advanced CCTV survey technology
  • We guarantee 60-minute emergency response times
  • We offer free initial CCTV drain inspections
  • Our team holds industry-standard safety certifications
What people say
Punctual service Professional engineers Clear explanations 24/7 availability Competitive pricing
Services
Blocked Drain Clearance
Our blocked drain clearance service utilises high-pressure jetting and manual techniques to remove obstructions in residential and commercial properties. Engineers respond within 60 minutes for emergencies, using CCTV surveys to identify blockage causes before implementing targeted solutions. This prevents recurring issues while minimising property disruption.
CCTV Drain Surveys
CCTV drain surveys employ high-definition cameras to inspect pipe interiors, identifying cracks, root ingress, or scale buildup. This non-invasive method provides accurate diagnostics for targeted repairs, reducing unnecessary excavation. Reports include visual evidence and recommended remedial actions for informed decision-making.
Drain Relining
Drain relining restores damaged pipes using epoxy-coated liners inserted through existing access points. This trenchless method creates a durable, seamless replacement pipe within the original structure, eliminating leaks and root infiltration without excavation.
Septic Tank Maintenance
We provide annual septic tank emptying and inspection services to prevent blockages and environmental contamination. Our HSE-certified team ensures waste disposal complies with regulations, using specialist equipment to clean tanks thoroughly while checking for structural damage.
24/7 Emergency Drainage
Our 24/7 emergency service addresses critical drainage failures with rapid response times. Engineers carry essential tools for immediate blockage removal, flood mitigation, and temporary repairs, followed by comprehensive diagnostics to prevent recurrence.
People
Darren
Operations Manager
With 15 years in drainage management, Darren oversees daily operations and client relations. He ensures service standards align with industry regulations while maintaining direct customer communication.
Questions
What drainage services do you offer?
We provide blocked drain clearance, CCTV surveys, drain relining, septic tank maintenance, commercial drainage, and 24/7 emergency services across London and the Home Counties.
Do you handle emergency drainage issues?
Yes, our 24/7 emergency service responds within 60 minutes for urgent blockages, flooding, or leaking drains.
How much does drain unblocking cost?
Basic drain clearance starts at £65, with prices varying based on complexity. CCTV surveys start at £150.
Are you qualified for septic tank maintenance?
Our engineers are certified to perform septic tank emptying and inspections annually, complying with environmental regulations.
Do you work with insurance companies?
Yes, we manage drainage insurance claims including paperwork, surveys, and coordinating repairs with insurers.